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Product helpImplementationSecurity reviewsBilling & support
Pay a vendor over M-Pesa two ways: B2C sends from your paybill or till to a supplier's personal phone number (common for small vendors); B2B pays a company vendor's registered paybill or till, with the PO number embedded as the account reference. Both run on Daraja using your stored initiator credentials, and the async result posts the payment onto the PO automatically.
Customer Lifecycle Management modules Beginner 38 min fa-people-arrows Manage lead to quote to invoice to payment to repeat sale. Learn AWRA customer lifecycle management: Manage lead to quote to invoice to payment to repeat sale. Control c
Customer Success Playbook implementation Intermediate 40 min fa-award Onboarding, adoption, health review, and renewal signals. Learn AWRA customer success playbook: Onboarding, adoption, health review, and renewal signals. Explain the publ
Customer & Vendor Management modules Intermediate 35 min fa-address-book Keep clean records for who you sell to and buy from — terms, statements, and history the whole system can trust. Learn AWRA customer and vendor management — master dat
End-to-End Order Flow foundations Beginner 45 min fa-arrows-turn-to-dots Trace request to RFQ, purchase order, receiving, sale, payment, and reporting as one connected operating flow. Learn AWRA end-to-end order flow from request to RFQ, PO
Operations Maturity Assessment implementation Intermediate 40 min fa-chart-line Assess a customer and map gaps to modules. Learn AWRA operations maturity assessment: Assess a customer and map gaps to modules. Explain the public support and
Sandbox Demo Guide implementation Intermediate 40 min fa-desktop Using the public sandbox to teach product value. Learn AWRA sandbox demo guide: Using the public sandbox to teach product value. Explain the public support and customer succes
Customer Stories Operational wins you can measure See how teams use AWRA OpsHub to reduce stockouts, shorten procurement cycles, strengthen audit evidence, and give leaders clearer control over everyday operations. These stories span health
Customer Success Center Training, templates, and enablement in one place Everything your team needs to run AWRA OpsHub confidently from day one. Built with onboarding teams to shorten the time-to-value. Explore Resources Book a Training Ses
Customer 360 Put every customer profile, balance, document, and follow-up in one trusted view. AWRA Customer 360 gives sales, finance, and support teams a complete customer workspace for contact details, invoice history, balances, statement
Partner Sales & Demo Mastery partner Intermediate 40 min fa-bullhorn Win deals with confidence — run discovery that uncovers real pain, demo to that pain, and handle objections without spin. Partner course: master AWRA OpsHub sales and demo
Release notes summarize new AWRA product capabilities, public page improvements, operational workflows, and support resources as they become available.
Compliance Status Operational controls are active and reviewable. Use this public status center to review AWRA OpsHub’s security, privacy, audit, retention, and governance posture before procurement, legal, or internal risk review. Open Tru
Assets Module Guide Use Assets to track company property, custodians, assignments, returns, maintenance, labels, audits, and lifecycle status. Assets are company-owned items that need accountability beyond normal stock quantity. Examples in
Subscription Billing Guide Use Billing to understand organization plans, payment flows, invoices, entitlements, usage limits, failed payment guidance, and admin controls. Billing controls the organization's subscription status and plan acce
Frequently Asked Questions These answers explain common AWRA terms and situations in everyday language. If your screen looks different, your role, branch, warehouse, plan, or workflow status may change what you can see. Workspace, Branches
Communication Hub This Integrations guide helps users understand connected systems, sync status, mappings, provider messages, and escalation details. Use this page when you need practical help with Communication Hub. It keeps the older help
Asset Labels & Scanning This Assets guide helps users track asset records, labels, custodians, movements, assignments, audits, and reports. Use this page when you need practical help with Asset Labels & Scanning. It keeps the older help top
AWRA Overview AWRA OpsHub helps teams manage inventory, procurement, assets, sales, POS, finance, reporting, workflows, integrations, mobile work, and support from one connected operations workspace. AWRA is designed for organizations that
Public help Last updated How can we help you use AWRA? Find practical guides for setup, inventory, procurement, sales, POS, finance, workflows, scanners, integrations, billing, troubleshooting, and support. Start with your role, the task yo
Inventory Module Guide Use Inventory to define items, track stock, monitor movements, investigate differences, manage alerts, support scanner flows, and keep warehouse quantities trustworthy. Inventory is the operational record of what your
Troubleshooting: Failed Sync Use this guide when a connector, QBO sync, payment sync, notification sync, webhook, or external integration record fails. A failed sync usually means AWRA tried to send or receive a record but something require
Finance, Accounting & Reports Guide Use Finance and Reports to review GL, chart of accounts, journals, taxes, AR/AP, reporting, reconciliation, close process, controls, and QBO sync. Finance depends on accurate activity from sales, POS, pro
AWRA Glossary & Business Dictionary Use this glossary to understand the common AWRA terms used across inventory, assets, procurement, sales, POS, finance, workflows, integrations, and support. The definitions are written for everyday users,
Approvals & Tasks This Workflows guide helps users understand workflow runs, approvals, tasks, SLAs, notifications, and exception handling. Use this page when you need practical help with Approvals & Tasks. It keeps the older help topic use
Asset Custodians This Assets guide helps users track asset records, labels, custodians, movements, assignments, audits, and reports. Use this page when you need practical help with Asset Custodians. It keeps the older help topic useful whil
Asset Movements This Assets guide helps users track asset records, labels, custodians, movements, assignments, audits, and reports. Use this page when you need practical help with Asset Movements. It keeps the older help topic useful while
Asset Overview This Assets guide helps users track asset records, labels, custodians, movements, assignments, audits, and reports. Use this page when you need practical help with Asset Overview. It keeps the older help topic useful while li
Asset Register This Assets guide helps users track asset records, labels, custodians, movements, assignments, audits, and reports. Use this page when you need practical help with Asset Register. It keeps the older help topic useful while li
Pick the billing interval that works best for your team. Compare the 30-day Free Plan, Basic at $16/month, Pro at $42/month, and Premium at $86/month, or request a custom Enterprise quote. Save 20% on annual billing.
Billing Overview This Billing guide helps organization admins and finance contacts understand plans, invoices, payments, entitlements, and billing issues. Use this page when you need practical help with Billing Overview. It keeps the older
Company Settings Guide Company settings control the organization identity and defaults that appear across documents, reports, billing, procurement, sales, support, and daily workflows. Company settings should be reviewed before live work be
Troubleshooting: Failed Payment Use this guide when a customer payment, POS payment, subscription payment, Paystack/payment provider transaction, receipt, or billing update fails. Payment issues need careful handling because retrying too qu
Payment Issues This Billing guide helps organization admins and finance contacts understand plans, invoices, payments, entitlements, and billing issues. Use this page when you need practical help with Payment Issues. It keeps the older help
ABC Inventory Analysis foundations Intermediate 35 min fa-layer-group Sort your items into A, B, and C tiers so you spend control effort where the money is. Learn AWRA ABC inventory analysis — classifying items by value, focusing controls o
Accounting AI Insights governance Intermediate 40 min fa-scale-balanced Large entries, reconciliation clues, and finance exceptions. Learn AWRA accounting ai insights: Large entries, reconciliation clues, and finance exceptions. Explain the
Accounting Essentials modules Intermediate 40 min fa-coins How operational activity becomes trustworthy books: invoices, payments, reconciliation, and reporting. Learn AWRA accounting essentials — how operations feed the ledger, invoices an
Accounting for Non-accountants modules Beginner 40 min fa-graduation-cap Explain practical finance concepts for operations users. Learn AWRA accounting for non-accountants: Explain practical finance concepts for operations users. Connect fi
Accounting Sync Health modules Intermediate 40 min fa-arrows-rotate Read finance sync status, QBO connection, and data quality issues. Learn AWRA accounting sync health: Read finance sync status, QBO connection, and data quality issues. Con
Admin Setup & First-Run Configuration implementation Beginner 35 min fa-gears Stand up a new AWRA workspace the right way — company profile, locations, users, and the settings everything else depends on. Learn how to configure a new AWRA Op
Account Setup Overview This Account Setup guide helps users prepare their account, company profile, preferences, access expectations, and first workspace checks before daily work begins. Use this page when you need practical help with Accou
Branches & Warehouses Basics Use branches, warehouses, locations, and bins to describe where work happens and where stock is stored. A clear operating structure helps AWRA show the right records to the right users. Branches describe busines
Company Profile This Account Setup guide helps users prepare their account, company profile, preferences, access expectations, and first workspace checks before daily work begins. Use this page when you need practical help with Company Prof
First Login Guide Use this guide to sign in for the first time, confirm your workspace, and check that your menus match the work you need to do. Your first login confirms that your account is active, your password works, and your assigned r
First-Day Checklist Use this checklist when launching AWRA for a new organization, branch, team, module, or user group. The first day should prove that users can log in, see the right menus, complete safe test workflows, understand support
Accounting Insights This Dashboard guide helps users read operational cards, trends, alerts, and insight panels without confusing dashboard summaries with final reports. Use this page when you need practical help with Accounting Insights. I
Adjustments This Inventory guide helps users manage item records, warehouses, movements, counts, stock evidence, and inventory reports accurately. Use this page when you need practical help with Adjustments. It keeps the older help topic us
Admin Help Path Admins prepare the workspace, manage access, keep settings clean, and coordinate support so every team can work safely in AWRA. Organization admins are usually the first line of help inside an organization. They confirm comp
Across AWRA, the intelligence views explain themselves in plain language — not just charts. AI summary cards turn computed signals into a short read of what is happening and the recommended next action, on the insight dashboards (inventory, procurement, sales, accounting), demand forecasts, vendor scorecards, and RFQ quote analysis.
Awra Intelligence Insights turns operational data into recommendations around reorder timing, vendor reliability, revenue signals, and cash-flow visibility.
Aging Reports / AR & AP Visibility See overdue money, supplier exposure, and cashflow risk before finance gets cornered. AWRA turns receivables and payables aging into a finance control surface: overdue invoices, customer balances, supplier
AI & Insights From data to decisions Learn how data-driven scoring drives smarter inventory, procurement, sales, and finance actions. Insight signals explained How stockout risk, vendor reliability, and churn risk are scored. The goal is to
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Privacy Policy
AWRA OpsHub
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Necessary cookies stay on for login, CSRF protection, and security. You can choose the optional categories below.
Overview
General Information
AWRA uses cookies and browser storage to keep public pages secure, remember selected preferences, measure website performance, and manage demo engagement prompts.
You can choose whether functional and marketing engagement storage apply. Analytics measurement is always active in this AWRA setup.
These settings apply to AWRA public website experiences such as the homepage, feature pages, pricing calculator, blog, help center, and request-demo page. Authenticated dashboard and vendor portal sessions still rely on required security cookies.
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For more context on privacy handling, open the Privacy Policy.
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Required cookies and storage support basic website delivery, secure sessions, request protection, and remembering the consent choice itself.
These cannot be switched off from this manager because disabling them would break login/session behavior, form protection, or the ability to remember the privacy choice you save.
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Session security: keeps secure server sessions working while browsing AWRA.
CSRF protection: helps verify form submissions and protect requests.
Consent record: stores the preference decision so the banner does not keep asking after a choice is saved.
Examples: Laravel session cookies, CSRF tokens, and the AWRA consent preference record.
Duration: session security can expire with the browser/session; saved consent can last longer so the same browser remembers the choice.
Functional Cookies
Functional Cookies
Functional storage improves the public website experience by remembering interface choices, helper states, dismissed notices, and short-lived interaction preferences.
Turning this off does not stop secure required cookies or analytics. It only limits optional convenience memory.
If disabled, AWRA may show some helper prompts again or forget non-essential display choices. Core public pages, contact forms, and request-demo forms still work.
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UI preferences: remembered display choices and helper states where available.
Dismissed notices: session-level or preference-level memory for notices the visitor has closed.
Frequency helpers: optional browser storage that prevents repeated prompts when allowed.
Examples: localStorage or sessionStorage values for dismissed banners, guide/helper states, and lightweight public-page preferences.
Effect when off: AWRA avoids optional convenience memory unless it is also allowed through marketing and engagement preferences.
Analytics Cookies
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Analytics helps AWRA understand public page performance, traffic patterns, and content usefulness so we can improve the marketing website.
This category does not by itself enable demo popups, exit-intent prompts, or advertising pixels. Those are controlled by Marketing & engagement.
In this AWRA setup, Google Analytics and Google Tag Manager measurement are treated as mandatory website measurement and remain active.
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Google Analytics / GTM: measures aggregate traffic and page activity.
Performance insight: helps identify which public pages, docs, and demo paths visitors use.
Operational signal: supports website quality decisions without enabling demo popups by itself.
Examples: Google measurement identifiers such as GA/GTM tags and related browser identifiers set by Google scripts.
Use: page views, source/referrer trends, public content performance, and product education page effectiveness.
Marketing & engagement
Marketing & engagement
Marketing and engagement storage supports demo prompts, exit-intent prompts, campaign attribution, and future advertising pixels.
When disabled, AWRA will not auto-open demo or exit-intent popups. CTA buttons can still open a form because that is a direct visitor action.
When enabled, AWRA can remember that a visitor already saw, dismissed, or submitted a demo prompt so the same popup is not repeated aggressively.
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Demo prompt memory: tracks whether an auto prompt or exit prompt was recently dismissed.
Demo submission memory: avoids asking again after a visitor submits a demo request.
Campaign context: keeps source page, referrer, and UTM context available for demo requests.
Examples: popup frequency caps, demo-submitted flags, engagement source fields, and UTM/referrer context.
Effect when off: auto demo prompts and exit-intent prompts stay blocked; normal navigation and manually clicked CTA buttons still work.
