AWRA Help Center
Search the same approved public knowledge source used by AwraIQ. Results stay grounded in published AWRA resources, so buyers, customers, and support teams work from one source of truth.
What is new, release notes, changelog history, status updates, and product change tracking.
Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.
Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.
APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.
Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.
Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.
Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.
Core product documentation, module explainers, operating concepts, and platform overviews.
Browse Help Sections
Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.
Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.
Leave Management
AWRA manages leave end to end: configurable leave types with accrual and year-end carryover, balances computed excluding weekends and public holidays, single- or multi-level approval, and a team leave calendar. Employees request and track their own leave with a login, or through a private PIN-protected no-login link for staff without accounts.
Migrate to AWRA OpsHub
You do not have to leave every app at once. We trace one cross-app workflow, rebuild it on shared records in AWRA, and keep the niche apps you genuinely value — replacing only the loosely-joined core that was creating sync work. Most teams
Payroll
AWRA runs multi-country payroll where statutory rules — income tax, social security, health, and local levies — are versioned, effective-dated configuration rather than hard-coded, so adding a country is a data change, not a rebuild. It produces payslips, a Kenya P9A tax certificate, and posts approved runs into the cross-module Payments Register. Kenya is the launch region.
Product Demos
AWRA demos and walkthroughs help prospective customers explore the platform before registering or contacting the team.
Sales Payments
Yes — customers can pay by card. AWRA accepts Visa and Mastercard through your own Paystack account: a secure inline popup at the POS register (no page reload, so the cart is kept) or a hosted checkout link on invoices. A signed Paystack webhook confirms the charge, and the payment posts to the invoice or sale automatically.
Solutions by Company Size
Scaling & Multi-Location Mid-market Solutions for scaling teams Keep control as you add locations, people, and complexity. Connect branches and warehouses, enforce approvals, and give leadership reporting they can trust — without enterprise
Strategic Sourcing
Strategic Sourcing tracks vendor performance — spend, on-time delivery, lead time, quality, disputes, and price drift — in reliability scorecards, with a plain-language AI assessment of whether to rely on, watch, or review each vendor. Approved suppliers carry their prequalification provenance through to these scorecards.
Supplier Prequalification
Supplier Prequalification lets each business publish a no-login application link where suppliers apply to be vetted. Applications flow through review and approval, and approved suppliers become vendors automatically — turning supplier onboarding into a structured pipeline (apply → review → approve → vendor).
Vendor Payments
Vendor Payments lets a business pay its vendors for approved purchase orders — by M-Pesa B2C, M-Pesa B2B, Paystack bank transfer, or a manually recorded cash/cheque/EFT payment. It uses the business's own Safaricom Daraja and Paystack credentials, so money leaves the business's account directly, and each payment posts back onto the PO balance automatically. It is non-custodial and separate from AWRA subscription billing. This is the opposite direction of Sales Payments (which collects from customers).
Webinars & Events
Webinars & Events Live sessions and on-demand recordings for operations teams. Join us live for product walkthroughs, implementation workshops, and operations deep-dives — or catch any session on demand, whenever it suits your team. Every s
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