Order Fulfilment, Contract Billing and the Customer 360 — Assessment

1. An order’s goods are marked shipped. When do they leave the stock records?

When the invoice raised from the order is checked out and the checkout approved When the shipment is marked delivered At the moment the shipment is recorded When the order is confirmed

2. The carrier did not collect a shipment. What happens when you cancel it with a reason?

The invoice is credited The whole order is cancelled The goods are added back to stock The goods count as picked and packed again and no stock moves

3. Why is the cost line on the finance posting preview an estimate?

Because tax is not included Because the preview is built by different code from the posting Because the cost is stamped when the stock actually leaves at checkout Because previews ignore exchange rates

4. Bill now is pressed twice on the same milestone. How many invoices are raised?

None until the morning run One Two One per user who pressed it

5. Three milestones of a contract are billed. Which change is refused?

Raising the contract value Moving the contract to another customer Changing the notes on each invoice Moving an unbilled milestone’s date

6. A user without access to POS sales opens a customer’s timeline. What do they see?

POS sale totals with no links An error page Every POS sale, read-only The timeline without the POS sales

Your details for the certificate

This is the name that will appear on your certificate.

Full name

Email

We email your result to this address with a link to confirm it is yours. If you are signed in, or once you confirm, the administrators of an organisation this email belongs to on AWRA OpsHub can see your attempts and certificate. Your name is as you type it here; only the email is confirmed.

Send me AWRA’s monthly email: new guides, product updates and courses. Unsubscribe anytime.

Graded server-side. No peeking at answers in the page source.