Returns, Refunds & Credit Notes — Assessment

Only the customer’s receipt Stock, revenue, and the customer balance together Only inventory Nothing — it just prints a note

It is deleted It is edited in place It is preserved, with the return recorded as a separate linked transaction It is hidden from reports

There is none A refund returns money via a tender; a credit note records value the customer can use later A credit note always pays cash immediately A refund increases stock twice

Straight back into available on-hand stock Out of sellable stock — to a hold or write-off Into the next customer’s cart Deleted from the system entirely

It is not important So on-hand reflects only what is truly sellable To raise the price To email the supplier