Rollout & Change Management — Assessment

It is slower for no reason It contains risk, surfaces issues while small, and builds confident users for the next phase It costs more It hides problems

Everyone learns everything Each role on the workflows it actually uses No training Only managers

It does not It makes role training repeatable and certifies knowledge before go-live It sets prices It deletes users

Forcing people silently Visible leadership use, retiring the old way, and making the new way easier Hiding the system Ignoring resistance

It was announced Adoption metrics show real usage — transactions in AWRA, reports used, workarounds dying out The logo changed Nobody complains