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HR & People

Restoring a record somebody deleted

Trash & Record Recovery

Answer Summary

Twenty record types across twelve modules can be recovered after deletion — items, adjustments, vendors, customers, assets, asset custodians, users, employees, positions, leave types, shifts, public holidays, projects, tasks, tickets, ticket categories, expenses and the three custom-field types. A restore returns the record with its original identifiers rather than as a copy, and a parent brings back the children deleted with it: project milestones and sprints, customer contacts and addresses, and ticket thread rows.

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