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Sales & POS

Discount limit and supervisor approval

Point of Sale

Answer Summary

The item's own discount is always allowed at the till. Anything a cashier adds on top is capped by a workspace-wide maximum discount % (default 0). Above it needs a reason plus the override permission or a supervisor's personal approval PIN, which locks for 15 minutes after five wrong entries. Every discount is recorded with cashier, approver, percent and reason; an over-limit offline sale is kept and flagged for review.

Support note

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