The Count Due Today
A stock count assigned for Friday is finished on Friday if the counter remembers on Friday. A hold placed for a customer is still there on Thursday if the person who placed it knew it was ending. Two reminders for the warehouse floor.
Inventory dates are short. A cycle count is due today, not this month. A stock hold expires tomorrow afternoon, not next quarter. When the window is a day, a reminder a day late is the same as no reminder.
A count due today
Counts in AWRA can be split into assignments, each given to a person with a due date. On the due date, if that count is still open or being counted, the person it is assigned to gets a reminder. It names the count and the warehouse and says how far they have got: 140 of 220 lines counted, say. On a phone, the notification opens the count itself in the AWRA mobile app.
If the due date passes with counting still open, they get one more reminder saying it is overdue. That is the last one. A count is a piece of work with a planner behind it, and a counter who cannot finish should tell the planner so it can be reassigned or the date moved; the reminder says exactly that.
Two reminders, at most
Due today, then overdue. Not every morning after. A count left overdue for more than two weeks is the planner’s to tidy, not news to the counter.
A hold about to be released
A manual stock hold sets quantity aside, usually for a customer who has said yes but not yet ordered. Holds can carry an expiry, and once a hold expires it is released back to available stock, where anyone can sell it. That is the right behaviour. It is also how a salesperson discovers on Thursday that the goods they promised went to someone else on Wednesday.
So about a day before a manual hold expires, whoever placed it gets one reminder: the item, the quantity, the warehouse and the customer. It suggests the two moves that matter. If they still need it, extend the hold or turn it into a sales order. If not, there is nothing to do; it will be released on time.
Holds created by a sales order are not part of this; they follow the order. For the order side, see The Quote That Lapsed in Silence.
Both are rows under Adjustments in notification preferences: Stock Count Due or Overdue, and Stock Hold About to Expire. Each has its own email, in-app and push switches.
Four questions for the warehouse
Does the counter know their count is due today?
A good answer sounds like
Yes, they got a reminder this morning.
What it actually means
Counts finished late are counted against stock that has already moved.
Does the reminder show progress?
A good answer sounds like
Lines counted out of the total.
What it actually means
A counter halfway through needs a different nudge from one who has not started.
Who is told before a hold is released?
A good answer sounds like
The person who placed it.
What it actually means
Otherwise the first to know is the customer.
Can a hold be kept past its expiry?
A good answer sounds like
Yes, extend it or convert it to an order.
What it actually means
A reminder with no action behind it is just a warning.
The short version
Whoever a stock count is assigned to is reminded on its due date if counting is not finished, and once more if it becomes overdue, with the warehouse and lines counted so far. Whoever placed a manual stock hold is reminded about a day before it is released, with the item, quantity and customer, so they can extend it, turn it into an order, or let it go knowingly.
What AWRA OpsHub does today
- A reminder to the assigned counter on the due date, with the warehouse and lines counted out of the total.
- One overdue reminder if counting is still open after the due date, for counts up to two weeks late.
- A reminder about a day before a manual hold is released, to whoever placed it, with item, quantity, warehouse and customer.
- Email, the in-app bell and a phone notification that opens the count or the holds list in the AWRA mobile app.
- Separate switches for each reminder and each channel under Adjustments.
More we can add to your workspace
- A reminder to the count planner when an assigned counter is running late.
- Recount reminders to whoever is asked to recount a line.
- Extending a hold from the notification itself, by a chosen number of days.
- A weekly digest of holds expiring per warehouse, for the warehouse manager.
Where we point you to a specialist
- We do not extend a hold on our own. Holding stock for one customer is a decision against every other customer, and it belongs to a person.
Planner reminders and recount reminders share one design, and we would quote them together.
Anything above that you need, we can build for you
Everything listed above as something we can add describes what ships in the standard product today — it is a starting point, not a limit on what AWRA OpsHub can do for your organisation. Kenya's eTIMS integration and its maintained payroll engine are both in the product because clients needed them and commissioned them; neither appeared by itself, and the same door is open for whatever you just read about. One qualification so this is worth what it claims: a small number of things on this blog we deliberately leave to a specialist rather than build — a statutory ledger we will not sign our name to, a rule that would decide a tax question for you, a clinical or member-funds record that belongs in a regulated system — and where that is true the post says so in those words. Everything else is a scope, a timeline and a price.
The operational work, which is what most commissions actually are
An extra approval stage in a chain that does not match the standard one, a custom field set on employees or assets that only your sector needs, an expiry that has to block an order rather than send an email, a report your board asks for in a shape nothing produces, or a scanner or weighbridge feeding the goods-in door. These are the commissions we are asked for most often and the smallest ones we quote — and unlike a revenue-authority pipeline, none of them waits on a regulator.
The module-shaped additions, which are the ones readers ask for most often
A price list with real discount authority, a customer-facing quotation that expires, a bill of materials or recipe costing, a staff advance that is issued, acquitted and chased, a member or unit ledger, a matching rule that holds a payment. Each of these is a build rather than a setting, and each has been quoted before — a bigger piece of work than a custom field, with a written spec and a date instead of a roadmap slide.
The report, document or pack nothing currently produces
The board pack in the shape your board actually asks for, a donor or funder layout, an invoice or receipt template carrying what your regulator or your customer expects, a dataset the report builder cannot reach yet. Usually the fastest thing on this list to deliver, because the data is already in the system.
Systems, rails and hardware you already run
The accounting package, CRM, online store, core banking or custom database you intend to keep — connected through our API so a fact is entered once and appears everywhere it is needed. Plus the physical edge: a scanner, a scale, a weighbridge or a till peripheral feeding the door it belongs to.
How it works: you describe the requirement, we return a written scope, timeline and cost, and once agreed it is built into your environment and maintained as part of the product. Nothing here waits on a regulator or a published specification, which is why operational builds are the ones we quote fastest. Tell us the requirement that would otherwise rule us out — that is a better first conversation than a demo.
Tell us what your operation needsInventory counts in AWRA
Count plans, blind counts, assignments with due dates, variance rules and scan-to-count on the phone.
Read the feature pageFrequently asked questions
Does AWRA OpsHub remind staff when a stock count is due?
Yes. Whoever a count is assigned to is reminded on its due date if counting is not finished, and once more if it becomes overdue. The reminder shows the warehouse and how many lines are counted so far.
Is anyone told before a stock hold expires?
Yes. About a day before a manual stock hold is released, whoever placed it is reminded once, with the item, quantity, warehouse and customer, so they can extend it or turn it into a sales order.
Are holds created by sales orders included?
No. The reminder covers manual holds. Holds created by a sales order follow the order.
How long is an overdue count chased?
One overdue reminder is sent, for counts up to two weeks past their due date. Older counts are left to whoever planned them.
