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A freight forwarder books carriage, consolidates cargo, prepares transport documents and coordinates the legs of a shipment. They do not usually own the vessels or aircraft they book.
Their value is buying power and problem-solving across modes and borders. Their quotes need reading carefully, because local charges at destination are where the difference between two quotes usually hides.
Also called
Logistics & Trade runs on this vocabulary every day in AWRA OpsHub — 23 of our 257 glossary terms describe things the platform actually does.