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Running out of an item so demand cannot be fulfilled.
A stockout occurs when an item is unavailable to sell or use. The cost is both immediate (lost sales) and longer term (customers switching to alternatives).
Stockout rate is a key service-level metric; reducing it is the main purpose of safety stock and reorder points.
Inventory runs on this vocabulary every day in AWRA OpsHub — 44 of our 257 glossary terms describe things the platform actually does.