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Release Notes

35

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

177

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

70

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

34

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

63

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

111

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

180

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

153

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

852

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

115

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

124

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

139

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

54

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

65

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

36

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

12

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

15

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

15

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

3

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

228

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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AWRA Academy

852

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

AWRA Academy

Field Equipment Accountability

Field Equipment Accountability modules Intermediate 42 min fa-person-digging Move assets across field sites with proof, approvals, custodians, and return discipline. Learn AWRA field equipment accountability: moving assets across sites with

AWRA Academy

Field Service Kits

Field Service Kits roles Intermediate 40 min fa-toolbox Mobile stock, tool custody, replenishment, and offline sync. Learn AWRA field service kits: Mobile stock, tool custody, replenishment, and offline sync. Explain the industry-specific o

AWRA Academy

Field User Day in Life

Field User Day in Life mobile Intermediate 40 min fa-user-nurse Offline work, scan, submit, sync, and confirm completion. Learn AWRA field user day in life: Offline work, scan, submit, sync, and confirm completion. Explain the mobile app an

AWRA Academy

Finance Audit Pack

Finance Audit Pack modules Advanced 40 min fa-box-archive Prepare reports, attachments, logs, evidence packs, and certificate-ready exports. Learn AWRA finance audit pack: Prepare reports, attachments, logs, evidence packs, and certificate-

AWRA Academy

Finance Exception Handling

Finance Exception Handling modules Intermediate 40 min fa-triangle-exclamation Handle overdues, unmatched payments, failed sync, and suspicious adjustments. Learn AWRA finance exception handling: Handle overdues, unmatched payments, failed

AWRA Academy

Finance Manager Certification

Finance Manager Certification modules Advanced 40 min fa-user-tie Certify controls across sales, POS, procurement, tax, and reporting. Learn AWRA finance manager certification: Certify controls across sales, POS, procurement, tax, and repor

AWRA Academy

Finance, Tax, and Accounting Control

Finance, Tax, and Accounting Control modules Advanced 45 min fa-scale-balanced Connect operational activity to finance controls: accounts, tax, AR/AP, reconciliation, and close readiness. Learn finance, tax, accounting, AR/AP, reconciliatio

AWRA Academy

Fixed Asset Readiness

Fixed Asset Readiness modules Advanced 42 min fa-building-columns Prepare asset records for finance linkage, depreciation readiness, and control review. Learn AWRA fixed asset readiness: asset register linkage to finance, depreciation readi

AWRA Academy

Fixed Assets Accounting

Fixed Assets Accounting modules Advanced 40 min fa-building Link asset register, fixed asset view, depreciation readiness, and controls. Learn AWRA fixed assets accounting: Link asset register, fixed asset view, depreciation readiness, and

AWRA Academy

Fleet and Equipment Support

Fleet and Equipment Support roles Intermediate 40 min fa-truck-monster Assets, spares, procurement, and maintenance evidence. Learn AWRA fleet and equipment support: Assets, spares, procurement, and maintenance evidence. Explain the industr

AWRA Academy

FMCG Operations

FMCG Operations roles Intermediate 40 min fa-cart-flatbed Fast movers, low stock, branch replenishment, POS, and margin signals. Learn AWRA fmcg operations: Fast movers, low stock, branch replenishment, POS, and margin signals. Explain the

AWRA Academy

For Finance Teams

For Finance Teams roles Intermediate 35 min fa-calculator What finance needs from AWRA — clean books fed by live operations, controls that prevent leakage, and reports that reconcile. A role-based AWRA OpsHub track for finance teams — opera

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