AWRA Help Center
Search the same approved public knowledge source used by AwraIQ. Results stay grounded in published AWRA resources, so buyers, customers, and support teams work from one source of truth.
What is new, release notes, changelog history, status updates, and product change tracking.
Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.
APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.
Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.
Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.
Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.
Core product documentation, module explainers, operating concepts, and platform overviews.
Browse Help Sections
Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
AWRA Academy
Partner Directory Management partner Intermediate 40 min fa-folder-open Listings, public directory, and quality controls. Learn AWRA partner directory management: Listings, public directory, and quality controls. Explain the partner enablem
AWRA Academy
Partner Implementation Quality partner Intermediate 40 min fa-medal Data migration, configuration, rollout, training, and handover. Learn AWRA partner implementation quality: Data migration, configuration, rollout, training, and handover. E
AWRA Academy
Partner Implementation Specialist partner Advanced 40 min fa-screwdriver-wrench Deliver a clean, phased AWRA rollout for your clients — scope, configure, migrate, and hand over with confidence. Partner course: deliver AWRA OpsHub implementa
AWRA Academy
Partner Payout Requests partner Intermediate 40 min fa-wallet Partner request, admin review, payment status, and evidence. Learn AWRA partner payout requests: Partner request, admin review, payment status, and evidence. Explain the partner
AWRA Academy
Partner Portal Day in Life partner Intermediate 40 min fa-house-laptop Clients, deals, commissions, payouts, resources, and password flow. Learn AWRA partner portal day in life: Clients, deals, commissions, payouts, resources, and password
AWRA Academy
Partner Portal Operations partner Intermediate 45 min fa-handshake Run partner portal work across deal registration, clients, commissions, payouts, resources, and partner follow-up. Learn AWRA partner portal operations: deal registration, c
AWRA Academy
Partner Revenue Operations partner Intermediate 40 min fa-coins Attribution, tiers, commissions, payouts, and audit. Learn AWRA partner revenue operations: Attribution, tiers, commissions, payouts, and audit. Explain the partner enablement
AWRA Academy
Partner Sales & Demo Mastery partner Intermediate 40 min fa-bullhorn Win deals with confidence — run discovery that uncovers real pain, demo to that pain, and handle objections without spin. Partner course: master AWRA OpsHub sales and demo
AWRA Academy
Partner Solution Consultant partner Intermediate 45 min fa-user-graduate For partners: position AWRA, run discovery, and scope an implementation that lands. Partner enablement course — position AWRA, run discovery, and scope implementations
AWRA Academy
Partner Support Escalation partner Intermediate 40 min fa-life-ring Triage, documentation, handoff, and customer communication. Learn AWRA partner support escalation: Triage, documentation, handoff, and customer communication. Explain the p
AWRA Academy
Partner Technical / ISV Integration partner Advanced 40 min fa-plug Build on AWRA — connect systems through the APIs and sync hub, and ship an integration you can list in the marketplace. Partner course: build technical integrations on AWRA
AWRA Academy
Paystack Payment Operations governance Intermediate 40 min fa-credit-card Subscription payments, webhook events, recovery, and dunning. Learn AWRA paystack payment operations: Subscription payments, webhook events, recovery, and dunning. Ex
AWRA Academy
Paystack Subscription Recovery governance Intermediate 40 min fa-credit-card Failed payments, retry, reminders, and customer communication. Learn AWRA paystack subscription recovery: Failed payments, retry, reminders, and customer communica
AWRA Academy
Period Close Readiness modules Advanced 40 min fa-calendar-check Prepare approvals, reports, reconciliations, exports, and unresolved exceptions for close. Learn AWRA period close readiness: Prepare approvals, reports, reconciliations, expo
AWRA Academy
Permission Troubleshooting governance Intermediate 40 min fa-circle-xmark Missing menu items, blocked actions, route permissions, and plan limits. Learn AWRA permission troubleshooting: Missing menu items, blocked actions, route permissions
AWRA Academy
Pharmacy Operations roles Intermediate 40 min fa-prescription-bottle-medical Batch/serial discipline, expiry-style thinking, controlled stock, and audit. Learn AWRA pharmacy operations: Batch/serial discipline, expiry-style thinking, contro
AWRA Academy
Pick, Pack & Dispatch foundations Beginner 35 min fa-truck-fast Turn a confirmed order into a correct, packed, shipped parcel without errors or delays. Learn AWRA pick, pack and dispatch — the three steps of fulfilment, picking accurately,
AWRA Academy
Pinned Menu Productivity governance Intermediate 40 min fa-thumbtack Using pinned menus to speed up repeated work. Learn AWRA pinned menu productivity: Using pinned menus to speed up repeated work. Explain the operational control purpose be
AWRA Academy
Plan Access Control Admin governance Intermediate 40 min fa-user-lock Tenant overrides, revoke override, and support guardrails. Learn AWRA plan access control admin: Tenant overrides, revoke override, and support guardrails. Explain the su
AWRA Academy
Plan Change Workflows governance Intermediate 40 min fa-arrows-spin Select, upgrade, downgrade, and billing recovery. Learn AWRA plan change workflows: Select, upgrade, downgrade, and billing recovery. Explain the subscription billing and p
AWRA Academy
Plans and Entitlements governance Intermediate 40 min fa-list-ol Free, Basic, Pro, feature groups, plan permissions, and limits. Learn AWRA plans and entitlements: Free, Basic, Pro, feature groups, plan permissions, and limits. Explain the
AWRA Academy
Platform Access Reviews system-owner Advanced 35 min fa-user-lock Keep platform-level access tight — who can operate the platform, reviewed regularly, with every action on the trail. Platform-operator course: why operator access is high-ris
AWRA Academy
PO Payment Controls modules Intermediate 42 min fa-money-check-dollar Control payment attachments, proof, invoice checks, and payment timing. Learn AWRA po payment controls: Control payment attachments, proof, invoice checks, and payment ti
AWRA Academy
Point of Sale Fundamentals modules Beginner 35 min fa-cash-register Run sales at the counter while stock, customers, and finance stay in sync. Learn AWRA Point of Sale — ringing up sales, payments, real-time stock, and day-end reconciliatio
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