AWRA Help Center
Search the same approved public knowledge source used by AwraIQ. Results stay grounded in published AWRA resources, so buyers, customers, and support teams work from one source of truth.
What is new, release notes, changelog history, status updates, and product change tracking.
Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.
APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.
Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.
Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.
Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.
Core product documentation, module explainers, operating concepts, and platform overviews.
Browse Help Sections
Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
AWRA Academy
Report Schedules reporting Intermediate 40 min fa-calendar Scheduled delivery, recipients, cadence, and failure review. Learn AWRA report schedules: Scheduled delivery, recipients, cadence, and failure review. Explain the reporting and data
AWRA Academy
Reporting Data Quality reporting Intermediate 40 min fa-filter Bad master data, missing fields, stale reports, and trust rules. Learn AWRA reporting data quality: Bad master data, missing fields, stale reports, and trust rules. Explain the
AWRA Academy
Reporting Integrity reporting Advanced 30 min fa-scale-balanced Understand why a report is only as trustworthy as the data and governance behind it — and how AWRA keeps it honest. Learn why AWRA reports are trustworthy — data integrity, gov
AWRA Academy
Reporting Troubleshooting reporting Intermediate 40 min fa-circle-xmark Missing reports, empty exports, permission gaps, and failed schedules. Learn AWRA reporting troubleshooting: Missing reports, empty exports, permission gaps, and failed
AWRA Academy
Reports & BI Studio Basics reporting Beginner 35 min fa-chart-column Turn your operational data into dashboards and reports you can actually read and act on. Learn AWRA reporting basics — what reporting does, reading a dashboard, building a
AWRA Academy
Retail Chain Operations roles Intermediate 40 min fa-store POS, counters, stock replenishment, cash drawers, and branch KPIs. Learn AWRA retail chain operations: POS, counters, stock replenishment, cash drawers, and branch KPIs. Explain the
AWRA Academy
Retail Stock Visibility modules Beginner 36 min fa-boxes-stacked Use POS stock endpoint, counter availability, and store replenishment signals. Learn AWRA retail stock visibility: Use POS stock endpoint, counter availability, and store repl
AWRA Academy
Retention Policy Operations governance Intermediate 40 min fa-trash-can-arrow-up Retention settings, prune actions, and compliance risks. Learn AWRA retention policy operations: Retention settings, prune actions, and compliance risks. Expla
AWRA Academy
Returns to Supplier foundations Beginner 35 min fa-rotate-left Send faulty, wrong, or excess stock back to suppliers cleanly so you recover the money you are owed. Learn AWRA returns to supplier — valid reasons to return, raising a return c
AWRA Academy
Returns, Refunds & Credit Notes modules Intermediate 35 min fa-rotate-left Handle the reverse of a sale cleanly — stock back in, money or credit out, and the records still balance. Learn AWRA returns — reversing a sale across stock, revenue
AWRA Academy
RFQ Approval Control modules Intermediate 42 min fa-stamp Control approve, reject, send, and audit behavior at the RFQ buying gate. Learn AWRA rfq approval control: Control approve, reject, send, and audit behavior at the RFQ buying gate. E
AWRA Academy
RFQ Authoring modules Beginner 42 min fa-envelope-open-text Prepare RFQ line items, terms, attachments, vendors, and send readiness. Learn AWRA rfq authoring: Prepare RFQ line items, terms, attachments, vendors, and send readiness. Explain
AWRA Academy
Roadmap and Release Notes implementation Intermediate 40 min fa-clipboard-list Public transparency, changelog archive, and customer trust. Learn AWRA roadmap and release notes: Public transparency, changelog archive, and customer trust. Exp
AWRA Academy
ROI Calculator Consultant implementation Intermediate 40 min fa-chart-pie Use ROI tools in demos and customer success reviews. Learn AWRA roi calculator consultant: Use ROI tools in demos and customer success reviews. Explain the public sup
AWRA Academy
Role Design Workshop governance Intermediate 40 min fa-users-gear Least privilege, role templates, sensitive actions, and permission drift. Learn AWRA role design workshop: Least privilege, role templates, sensitive actions, and permission
AWRA Academy
Roles & Permissions in Depth governance Advanced 35 min fa-user-shield Design least-privilege role sets so people can do their job — and nothing they should not. Learn AWRA roles and permissions — permissions vs roles, least privilege, desi
AWRA Academy
Rollout & Change Management implementation Intermediate 35 min fa-people-group Take AWRA live without chaos — phase the rollout, train the team, and drive real adoption. Learn how to roll out AWRA OpsHub successfully — phased go-live, role-
AWRA Academy
Sales AI Insights governance Intermediate 40 min fa-basket-shopping Overdue invoices, outstanding balances, customer risk, and follow-up. Learn AWRA sales ai insights: Overdue invoices, outstanding balances, customer risk, and follow-up. Ex
AWRA Academy
Sales Credit Control modules Intermediate 38 min fa-scale-balanced Manage holds, overdue invoices, customer risk, and override discipline. Learn AWRA sales credit control: Manage holds, overdue invoices, customer risk, and override discipli
AWRA Academy
Sales Exception Handling modules Intermediate 38 min fa-triangle-exclamation Handle unpaid invoices, canceled invoices, failed emails, and stock promises. Learn AWRA sales exception handling: Handle unpaid invoices, canceled invoices, faile
AWRA Academy
Sales Exports and PDFs modules Intermediate 38 min fa-file-export Export invoices, payments, quotations, customer lists, and share sales records securely. Learn AWRA sales exports and pdfs: Export invoices, payments, quotations, customer li
AWRA Academy
Sales Management modules Intermediate 40 min fa-hand-holding-dollar From quotation to invoice — manage customers, orders, and fulfilment without losing stock accuracy. Master AWRA Sales — quotations, sales orders, invoices, customer credit,
AWRA Academy
Sales Manager Certification modules Advanced 38 min fa-user-tie Certify pipeline discipline, controls, reporting, and cash collection health. Learn AWRA sales manager certification: Certify pipeline discipline, controls, reporting, and cash
AWRA Academy
Sales Payments (M-Pesa & Card) modules Intermediate 45 min fa-money-bill-transfer Collect customer payments by M-Pesa and card on invoices and at the POS — STK, QR, customer-initiated Paybill/Till, and Paystack cards — with automatic reconc
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