AWRA Help Center
Search the same approved public knowledge source used by AwraIQ. Results stay grounded in published AWRA resources, so buyers, customers, and support teams work from one source of truth.
What is new, release notes, changelog history, status updates, and product change tracking.
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Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.
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AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.
Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.
Core product documentation, module explainers, operating concepts, and platform overviews.
Browse Help Sections
Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
AWRA Academy
Sales Quotation Analysis modules Advanced 38 min fa-chart-line Analyze RFQ quotation health, AI guidance, category comparisons, and decision support. Learn AWRA sales quotation analysis: Analyze RFQ quotation health, AI guidance, category c
AWRA Academy
Sales Report Pack reporting Intermediate 40 min fa-cart-shopping Sales summary, invoices, payments, customers, and POS rollup. Learn AWRA sales report pack: Sales summary, invoices, payments, customers, and POS rollup. Explain the reporting
AWRA Academy
Sales Reporting for Managers modules Intermediate 38 min fa-chart-pie Read sales reports, payment trends, outstanding balances, and manager KPIs. Learn AWRA sales reporting for managers: Read sales reports, payment trends, outstanding balan
AWRA Academy
Sales Team Day in Life modules Beginner 38 min fa-user-clock Run the customer queue across quotes, invoices, payments, and finance handoff. Learn AWRA sales team day in life: Run the customer queue across quotes, invoices, payments, and fin
AWRA Academy
Sandbox Demo Guide implementation Intermediate 40 min fa-desktop Using the public sandbox to teach product value. Learn AWRA sandbox demo guide: Using the public sandbox to teach product value. Explain the public support and customer succes
AWRA Academy
Scanner Hardware Rollout mobile Intermediate 40 min fa-barcode Device setup, labels, training, and fallback operations. Learn AWRA scanner hardware rollout: Device setup, labels, training, and fallback operations. Explain the mobile app and
AWRA Academy
Scanner Resolve Workflows modules Beginner 42 min fa-barcode Use /scan/resolve, barcode lookup, item, asset, PO routing, and failed scan fallback. Learn AWRA scanner resolve workflows: /scan/resolve, barcode lookup, item routing, asset rout
AWRA Academy
Scanner Troubleshooting modules Intermediate 42 min fa-screwdriver-wrench Troubleshoot barcode quality, offline devices, duplicate scans, pairing issues, and manual fallback. Learn AWRA scanner troubleshooting: barcode quality, device offli
AWRA Academy
Scheduler Health system-owner Intermediate 40 min fa-clock Scheduled workloads, heartbeat, and missed job response. Learn AWRA scheduler health: Scheduled workloads, heartbeat, and missed job response. Explain the system operations and cont
AWRA Academy
School Inventory and Assets roles Intermediate 40 min fa-graduation-cap Supplies, departments, approvals, assets, and termly reporting. Learn AWRA school inventory and assets: Supplies, departments, approvals, assets, and termly reporting.
AWRA Academy
Secure Attachment Controls governance Intermediate 40 min fa-paperclip Signed downloads, sensitive purchase/sales files, and access boundaries. Learn AWRA secure attachment controls: Signed downloads, sensitive purchase/sales files, and acc
AWRA Academy
Secure Sales Attachments modules Intermediate 38 min fa-paperclip Manage quotation and customer payment attachments with secure access and evidence control. Learn AWRA secure sales attachments: Manage quotation and customer payment attachme
AWRA Academy
Security & Data Protection governance Intermediate 35 min fa-lock Protect access and data with everyday habits — trusted devices, the document vault, and safe sign-in. Learn AWRA security and data protection — shared responsibility, MFA and
AWRA Academy
Security Control Center governance Intermediate 40 min fa-shield-halved Incidents, status updates, risk triage, and follow-through. Learn AWRA security control center: Incidents, status updates, risk triage, and follow-through. Explain the
AWRA Academy
Security Settings Admin governance Intermediate 40 min fa-gears IP allowlist, MFA policy, retention, and device rules. Learn AWRA security settings admin: IP allowlist, MFA policy, retention, and device rules. Explain the security and compl
AWRA Academy
Security, Compliance, and Recovery governance Advanced 45 min fa-user-shield Protect the system through access control, device trust, document evidence, audit logs, trash recovery, and legal holds. Learn AWRA security, MFA, device trust, do
AWRA Academy
Serial Number Tracking foundations Intermediate 35 min fa-fingerprint Track high-value goods unit by unit so warranties, recalls, and theft are all traceable. Learn AWRA serial number tracking — when to track individual units, recording ser
AWRA Academy
Settings Index Navigation governance Intermediate 40 min fa-compass Where admins configure inventory, receipts, security, fields, notifications, and integrations. Learn AWRA settings index navigation: Where admins configure inventory, recei
AWRA Academy
Shift Summary Reporting modules Intermediate 36 min fa-chart-simple Review sales summary, shift summary, drawer exports, and manager review. Learn AWRA shift summary reporting: Review sales summary, shift summary, drawer exports, and manage
AWRA Academy
Shrinkage & Loss Prevention foundations Intermediate 35 min fa-shield-halved Measure the gap between what you should have and what you do, then close the sources of loss. Learn AWRA shrinkage and loss prevention — what shrinkage is, its mai
AWRA Academy
SKU & Barcode Fundamentals foundations Beginner 35 min fa-barcode Give every product a clean code and a scannable barcode so stock is accurate and fast to handle. Learn AWRA SKU and barcode fundamentals — what a SKU is, designing a sensible
AWRA Academy
Smart Alerts Operator system-owner Intermediate 40 min fa-bell Alert types, severity, ownership, and action queues. Learn AWRA smart alerts operator: Alert types, severity, ownership, and action queues. Explain the system operations and con
AWRA Academy
Smart Reorder Workflow governance Intermediate 40 min fa-cart-flatbed-suitcases AI reorder suggestion, human review, and procurement handoff. Learn AWRA smart reorder workflow: AI reorder suggestion, human review, and procurement handoff. E
AWRA Academy
Status Page Operations implementation Intermediate 40 min fa-signal Scheduler heartbeat, public/private display, and incident messaging. Learn AWRA status page operations: Scheduler heartbeat, public/private display, and incident messaging.
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