AWRA Help Center
Search the same approved public knowledge source used by AwraIQ. Results stay grounded in published AWRA resources, so buyers, customers, and support teams work from one source of truth.
What is new, release notes, changelog history, status updates, and product change tracking.
Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.
APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.
Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.
Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.
Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.
Core product documentation, module explainers, operating concepts, and platform overviews.
Browse Help Sections
Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
AWRA Academy
System Owner Incident Response system-owner Intermediate 40 min fa-shield Service health, logs, jobs, support access, and communication. Learn AWRA system owner incident response: Service health, logs, jobs, support access, and communicatio
AWRA Academy
System Owner Service Health governance Intermediate 40 min fa-server Service health, workloads, system jobs, and failed job actions. Learn AWRA system owner service health: Service health, workloads, system jobs, and failed job actions. Exp
AWRA Academy
Tax Configuration modules Intermediate 40 min fa-percent Configure global tax, rates, tenant settings, item/customer treatment, and reporting. Learn AWRA tax configuration: Configure global tax, rates, tenant settings, item/customer treatme
AWRA Academy
Tenant Admin Operations governance Intermediate 40 min fa-building-shield Company profile, users, roles, org setup, and account settings. Learn AWRA tenant admin operations: Company profile, users, roles, org setup, and account settings. Ex
AWRA Academy
Tenant Deletion Requests governance Intermediate 40 min fa-trash-can Owner review, cancellation, resend email, preview, and deletion risk. Learn AWRA tenant deletion requests: Owner review, cancellation, resend email, preview, and deletion
AWRA Academy
Tenant Provisioning & Offboarding system-owner Advanced 35 min fa-server Stand up and wind down customer workspaces cleanly — provisioning, isolation, and safe offboarding. Platform-operator course: provisioning tenant workspaces, tenant is
AWRA Academy
Tenant-specific Configuration governance Intermediate 40 min fa-building Using settings safely without fragmenting operations. Learn AWRA tenant-specific configuration: Using settings safely without fragmenting operations. Explain the confi
AWRA Academy
Tool Room Operations modules Intermediate 42 min fa-toolbox Control high-turnover tools, kits, check-out discipline, returns, and loss prevention. Learn AWRA tool room operations: high-turnover tools, kits, check-out, check-in, returns, los
AWRA Academy
Track: Accounts Payable roles Intermediate 45 min fa-receipt For Accounts Payable: POs, vendor invoices, payments, landed costs, and reconciliations. Learn AWRA track: accounts payable: For Accounts Payable: POs, vendor invoices, payments,
AWRA Academy
Track: Accounts Receivable roles Intermediate 45 min fa-invoice For Accounts Receivable: invoices, payments, aging, statements, reminders, and credit control. Learn AWRA track: accounts receivable: For Accounts Receivable: invoices, payment
AWRA Academy
Track: Branch Manager roles Intermediate 45 min fa-sitemap For Branch Managers: stock, POS, cash, transfers, staff routines, and exception review. Learn AWRA track: branch manager: For Branch Managers: stock, POS, cash, transfers, staff rou
AWRA Academy
Track: Buyer Advanced roles Intermediate 45 min fa-cart-shopping For Buyers Advanced: RFQs, partial awards, vendor performance, landed costs, and sourcing. Learn AWRA track: buyer advanced: For Buyers Advanced: RFQs, partial awards, vendor
AWRA Academy
Track: Cashier roles Intermediate 45 min fa-wallet For Cashiers: POS sale, payment, receipt, return, cash drawer, and daily close. Learn AWRA track: cashier: For Cashiers: POS sale, payment, receipt, return, cash drawer, and daily close. Ex
AWRA Academy
Track: Compliance Officer roles Intermediate 45 min fa-shield-halved For Compliance Officers: audit logs, evidence packs, document vault, retention, and legal holds. Learn AWRA track: compliance officer: For Compliance Officers: audit logs,
AWRA Academy
Track: Integration Admin roles Intermediate 45 min fa-circle-nodes For Integration Admins: API keys, webhooks, QBO, sync health, and connector security. Learn AWRA track: integration admin: For Integration Admins: API keys, webhooks, QBO, s
AWRA Academy
Track: Partner Manager roles Intermediate 45 min fa-diagram-project For Partner Managers: applications, deals, commissions, payouts, and directory quality. Learn AWRA track: partner manager: For Partner Managers: applications, deals, commis
AWRA Academy
Track: Storekeeper roles Intermediate 45 min fa-warehouse For Storekeepers: receiving, counting, transfers, adjustments, scanner, and evidence. Learn AWRA track: storekeeper: For Storekeepers: receiving, counting, transfers, adjustments, sc
AWRA Academy
Track: Support Agent roles Intermediate 45 min fa-user-astronaut For Support Agents: tickets, help docs, public assistant handoffs, impersonation rules, and escalation. Learn AWRA track: support agent: For Support Agents: tickets, help docs
AWRA Academy
Track: System Owner roles Intermediate 45 min fa-crown For System Owners: tenants, service health, jobs, logs, impersonation, billing, and public operations. Learn AWRA track: system owner: For System Owners: tenants, service health, jobs,
AWRA Academy
Track: Tenant Admin Advanced roles Intermediate 45 min fa-gears For Tenant Admins Advanced: settings, fields, users, roles, security, integrations, and reports. Learn AWRA track: tenant admin advanced: For Tenant Admins Advanced: settings,
AWRA Academy
Track: Vendor User roles Intermediate 45 min fa-briefcase For Vendor Users: RFQs, quotations, PO acknowledgement, shipping updates, and portal support. Learn AWRA track: vendor user: For Vendor Users: RFQs, quotations, PO acknowledgement, s
AWRA Academy
Track: Workflow Admin roles Intermediate 45 min fa-route For Workflow Admins: builder, testing, publishing, logs, exceptions, and AI assistant. Learn AWRA track: workflow admin: For Workflow Admins: builder, testing, publishing, logs, excep
AWRA Academy
Transaction Audit Fundamentals foundations Beginner 40 min fa-magnifying-glass-chart Read event history and prove what happened across transactions, actors, timestamps, changes, and evidence. Learn AWRA transaction audit fundamentals: event
AWRA Academy
Transfer Exceptions modules Intermediate 42 min fa-triangle-exclamation Handle shortages, damaged goods, rejected lines, stale transfers, and correction evidence. Learn AWRA transfer exceptions: shortages, damaged goods, rejected lines, sta
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