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Release Notes

44

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

269

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

85

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

53

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

91

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

199

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

252

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

175

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

855

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

136

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

163

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

188

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

65

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

88

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

43

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

16

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

15

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

23

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

5

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

224

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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AWRA Academy

855

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

AWRA Academy

Offline Heartbeat Operations

Offline Heartbeat Operations mobile Intermediate 40 min fa-heartbeat Heartbeat endpoint, device freshness, and sync visibility. Learn AWRA offline heartbeat operations: Heartbeat endpoint, device freshness, and sync visibility.

AWRA Academy

Offline Operation Sync

Offline Operation Sync mobile Intermediate 40 min fa-arrows-rotate Queued operations, conflict handling, idempotency, and audit. Learn AWRA offline operation sync: Queued operations, conflict handling, idempotency, and audit.

AWRA Academy

Operational Close Checklist

Operational Close Checklist foundations Beginner 40 min fa-clipboard-check Review daily stock, POS, payments, alerts, approvals, and unresolved ownership before ending the day. Learn the AWRA operational close checklist for daily stock, POS, payments, alerts, approvals, and exception review.

AWRA Academy

Operational Controls Map

Operational Controls Map foundations Beginner 42 min fa-shield-halved See where AWRA enforces approvals, permissions, audit trails, and evidence across daily operations. Learn the AWRA operational controls map for approvals, permissions, audit trails, evidence, and cross-module governance.

AWRA Academy

Operational Risk for Managers

Operational Risk for Managers foundations Beginner 42 min fa-user-shield Understand the practical risks AWRA controls across stock, cash, procurement, sales, finance, security, and reports. Learn operational risk for managers in AWRA across inventory, procurement, POS, sales, finance, security, and reporting controls.

AWRA Academy

Operations Data Model

Operations Data Model foundations Beginner 42 min fa-database Understand how tenants, users, locations, items, vendors, customers, and transactions connect inside AWRA. Learn the AWRA operations data model: tenants, users, locations, items, vendors, customers, transactions, and audit context.

AWRA Academy

Operations Exceptions Basics

Operations Exceptions Basics foundations Beginner 40 min fa-triangle-exclamation Handle stockouts, delayed POs, overdue invoices, failed sync, and stuck workflows without losing ownership. Learn AWRA operations exceptions basics for stockouts, delayed POs, overdue invoices, failed sync, and stuck workflows.

AWRA Academy

Operations Governance Essentials

Operations Governance Essentials governance Advanced 40 min fa-scale-balanced Roles, approval policies, audit trails, and segregation of duties that keep operations controlled. Learn operations governance in AWRA — roles, approvals, audit trails, and segregation of duties — and earn a verifiable certificate.

AWRA Academy

Operations KPI Dashboard

Operations KPI Dashboard reporting Intermediate 40 min fa-dashboard Fill rate, stock turns, cycle time, DSO, margin, and exception age. Learn AWRA operations kpi dashboard: Fill rate, stock turns, cycle time, DSO, margin, and exception age.

AWRA Academy

Operations Maturity Assessment

Operations Maturity Assessment implementation Intermediate 40 min fa-chart-line Assess a customer and map gaps to modules. Learn AWRA operations maturity assessment: Assess a customer and map gaps to modules.

AWRA Academy

Partial Awards and PO Generation

Partial Awards and PO Generation modules Advanced 42 min fa-code-branch Split awards, create POs from RFQs, and avoid overbuying or duplicate orders. Learn AWRA partial awards and po generation: Split awards, create POs from RFQs, and avoid overbuying or duplicate orders.

AWRA Academy

Partner Admin Review

Partner Admin Review partner Intermediate 40 min fa-user-check Application exports, registry updates, tiers, listing, and portal invite. Learn AWRA partner admin review: Application exports, registry updates, tiers, listing, and portal invite.

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