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Release Notes

35

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

177

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

70

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

34

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

63

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

111

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

180

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

153

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

852

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

115

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

124

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

139

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

54

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

65

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

36

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

12

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

15

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

15

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

3

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

228

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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AWRA Academy

852

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

AWRA Academy

Partner Support Escalation

Partner Support Escalation partner Intermediate 40 min fa-life-ring Triage, documentation, handoff, and customer communication. Learn AWRA partner support escalation: Triage, documentation, handoff, and customer communication. Explain the p

AWRA Academy

Partner Technical / ISV Integration

Partner Technical / ISV Integration partner Advanced 40 min fa-plug Build on AWRA — connect systems through the APIs and sync hub, and ship an integration you can list in the marketplace. Partner course: build technical integrations on AWRA

AWRA Academy

Paystack Payment Operations

Paystack Payment Operations governance Intermediate 40 min fa-credit-card Subscription payments, webhook events, recovery, and dunning. Learn AWRA paystack payment operations: Subscription payments, webhook events, recovery, and dunning. Ex

AWRA Academy

Paystack Subscription Recovery

Paystack Subscription Recovery governance Intermediate 40 min fa-credit-card Failed payments, retry, reminders, and customer communication. Learn AWRA paystack subscription recovery: Failed payments, retry, reminders, and customer communica

AWRA Academy

Period Close Readiness

Period Close Readiness modules Advanced 40 min fa-calendar-check Prepare approvals, reports, reconciliations, exports, and unresolved exceptions for close. Learn AWRA period close readiness: Prepare approvals, reports, reconciliations, expo

AWRA Academy

Permission Troubleshooting

Permission Troubleshooting governance Intermediate 40 min fa-circle-xmark Missing menu items, blocked actions, route permissions, and plan limits. Learn AWRA permission troubleshooting: Missing menu items, blocked actions, route permissions

AWRA Academy

Pharmacy Operations

Pharmacy Operations roles Intermediate 40 min fa-prescription-bottle-medical Batch/serial discipline, expiry-style thinking, controlled stock, and audit. Learn AWRA pharmacy operations: Batch/serial discipline, expiry-style thinking, contro

AWRA Academy

Pick, Pack & Dispatch

Pick, Pack & Dispatch foundations Beginner 35 min fa-truck-fast Turn a confirmed order into a correct, packed, shipped parcel without errors or delays. Learn AWRA pick, pack and dispatch — the three steps of fulfilment, picking accurately,

AWRA Academy

Pinned Menu Productivity

Pinned Menu Productivity governance Intermediate 40 min fa-thumbtack Using pinned menus to speed up repeated work. Learn AWRA pinned menu productivity: Using pinned menus to speed up repeated work. Explain the operational control purpose be

AWRA Academy

Plan Access Control Admin

Plan Access Control Admin governance Intermediate 40 min fa-user-lock Tenant overrides, revoke override, and support guardrails. Learn AWRA plan access control admin: Tenant overrides, revoke override, and support guardrails. Explain the su

AWRA Academy

Plan Change Workflows

Plan Change Workflows governance Intermediate 40 min fa-arrows-spin Select, upgrade, downgrade, and billing recovery. Learn AWRA plan change workflows: Select, upgrade, downgrade, and billing recovery. Explain the subscription billing and p

AWRA Academy

Plans and Entitlements

Plans and Entitlements governance Intermediate 40 min fa-list-ol Free, Basic, Pro, feature groups, plan permissions, and limits. Learn AWRA plans and entitlements: Free, Basic, Pro, feature groups, plan permissions, and limits. Explain the

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