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Release Notes

44

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

269

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

85

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

53

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

91

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

199

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

252

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

175

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

855

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

136

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

163

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

188

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

65

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

88

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

43

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

16

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

15

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

23

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

5

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

224

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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AWRA Academy

855

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

AWRA Academy

Plans and Entitlements

Plans and Entitlements governance Intermediate 40 min fa-list-ol Free, Basic, Pro, feature groups, plan permissions, and limits. Learn AWRA plans and entitlements: Free, Basic, Pro, feature groups, plan permissions, and limits.

AWRA Academy

PO Payment Controls

PO Payment Controls modules Intermediate 42 min fa-money-check-dollar Control payment attachments, proof, invoice checks, and payment timing. Learn AWRA po payment controls: Control payment attachments, proof, invoice checks, and payment timing.

AWRA Academy

Point of Sale Fundamentals

Point of Sale Fundamentals modules Beginner 35 min fa-cash-register Run sales at the counter while stock, customers, and finance stay in sync. Learn AWRA Point of Sale — ringing up sales, payments, real-time stock, and day-end reconciliation — and earn a verifiable certificate.

AWRA Academy

POS Cashier Certification

POS Cashier Certification modules Beginner 36 min fa-award Certify sale, payment, receipt, return, and drawer routine. Learn AWRA pos cashier certification: Certify sale, payment, receipt, return, and drawer routine.

AWRA Academy

POS Counter Setup

POS Counter Setup modules Beginner 36 min fa-shop Set up counters, branch assignment, user responsibilities, and receipt settings. Learn AWRA pos counter setup: Set up counters, branch assignment, user responsibilities, and receipt settings.

AWRA Academy

POS Discount Controls

POS Discount Controls modules Intermediate 36 min fa-percent Control discount permissions, margin awareness, and abuse prevention. Learn AWRA pos discount controls: Control discount permissions, margin awareness, and abuse prevention.

AWRA Academy

POS End of Day

POS End of Day modules Intermediate 36 min fa-calendar-check Close sales, payments, returns, cash drawer, exceptions, and finance handoff. Learn AWRA pos end of day: Close sales, payments, returns, cash drawer, exceptions, and finance handoff.

AWRA Academy

POS Fraud Red Flags

POS Fraud Red Flags modules Advanced 36 min fa-user-secret Detect suspicious returns, voids/deletes, cash variance, and audit response. Learn AWRA pos fraud red flags: Detect suspicious returns, voids/deletes, cash variance, and audit response.

AWRA Academy

POS Payments

POS Payments modules Intermediate 36 min fa-credit-card Record cash, card, mobile money style flows, partial payments, and payment audit. Learn AWRA pos payments: Record cash, card, mobile money style flows, partial payments, and payment audit.

AWRA Academy

POS Payments — assessment

Take the POS Payments assessment to earn a verifiable AWRA Academy certificate. Pass mark 70%.

AWRA Academy

POS Receipt Operations

POS Receipt Operations modules Beginner 36 min fa-receipt Print, PDF, email, send receipts, and maintain customer proof. Learn AWRA pos receipt operations: Print, PDF, email, send receipts, and maintain customer proof.

AWRA Academy

POS Returns Deep Dive

POS Returns Deep Dive modules Intermediate 36 min fa-arrow-rotate-left Control return reasons, item restock, refund decisions, and reporting. Learn AWRA pos returns deep dive: Control return reasons, item restock, refund decisions, and reporting.

AWRA Academy

POS Sale Advanced

POS Sale Advanced modules Intermediate 36 min fa-cart-plus Handle line items, discounts, taxes, stock checks, payment split, and receipt. Learn AWRA pos sale advanced: Handle line items, discounts, taxes, stock checks, payment split, and receipt.

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