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Release Notes

44

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

269

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

85

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

53

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

91

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

199

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

252

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

175

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

855

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

136

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

163

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

188

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

65

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

88

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

43

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

16

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

15

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

23

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

5

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

224

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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AWRA Academy

855

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

AWRA Academy

Quality Holds & Status

Quality Holds & Status foundations Intermediate 35 min fa-shield-halved Stop unfit stock from being sold — quarantine, hold and release, and let status drive what is actually available.

AWRA Academy

QuickBooks Connect

QuickBooks Connect governance Intermediate 40 min fa-shuffle OAuth connection, callback, disconnect, and tenant readiness. Learn AWRA quickbooks connect: OAuth connection, callback, disconnect, and tenant readiness.

AWRA Academy

QuickBooks Item Sync

QuickBooks Item Sync governance Intermediate 40 min fa-boxes-packing Item mapping, QBO IDs, tax/cost concerns, and retries. Learn AWRA quickbooks item sync: Item mapping, QBO IDs, tax/cost concerns, and retries.

AWRA Academy

QuickBooks PO/POS Sync

QuickBooks PO/POS Sync governance Intermediate 40 min fa-receipt Purchase order/POS sync, finance handoff, and sync health. Learn AWRA quickbooks po/pos sync: Purchase order/POS sync, finance handoff, and sync health.

AWRA Academy

QuickBooks Sync Operations

QuickBooks Sync Operations governance Advanced 45 min fa-arrows-rotate Connect QuickBooks Online, sync vendors, items, POs, and POS activity, read sync health, and fix failures.

AWRA Academy

QuickBooks Vendor Sync

QuickBooks Vendor Sync governance Intermediate 40 min fa-user-gear Vendor mapping, sync jobs, errors, and reconciliation. Learn AWRA quickbooks vendor sync: Vendor mapping, sync jobs, errors, and reconciliation.

AWRA Academy

Quotation Analysis Advanced

Quotation Analysis Advanced modules Advanced 42 min fa-chart-column Analyze categories, RFQs, price-only comparisons, and AI quotation recommendations. Learn AWRA quotation analysis advanced: Analyze categories, RFQs, price-only comparisons, and AI quotation recommendations.

AWRA Academy

Quotation to Invoice Flow

Quotation to Invoice Flow modules Beginner 38 min fa-file-arrow-up Move from proposal creation to approval, conversion, attachments, and follow-up. Learn AWRA quotation to invoice flow: Move from proposal creation to approval, conversion, attachments, and follow-up.

AWRA Academy

Quote Template Imports

Quote Template Imports modules Advanced 38 min fa-file-import Use DOCX/XLSX quote templates, upload flow, validation, and error handling. Learn AWRA quote template imports: Use DOCX/XLSX quote templates, upload flow, validation, and error handling.

AWRA Academy

Receiving & Goods-In

Receiving & Goods-In modules Intermediate 35 min fa-truck-ramp-box Turn a delivery into trusted stock — receive against the PO, handle partials, and match what arrived to what was ordered and billed.

AWRA Academy

Receiving Bay Control

Receiving Bay Control modules Intermediate 42 min fa-truck-ramp-box Control staging, inspection, putaway, and available stock release at the receiving bay. Learn AWRA receiving bay control: staging, inspection, putaway, available stock release, and receiving evidence.

AWRA Academy

Reconciliation Workflows

Reconciliation Workflows modules Advanced 40 min fa-code-compare Match bank and payment records, resolve exceptions, and check source documents. Learn AWRA reconciliation workflows: Match bank and payment records, resolve exceptions, and check source documents.

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