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Release Notes

35

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

177

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

70

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

34

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

63

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

111

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

180

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

153

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

852

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

115

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

124

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

139

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

54

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

65

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

36

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

12

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

15

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

15

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

3

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

228

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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AWRA Academy

852

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

AWRA Academy

Sales Credit Control

Sales Credit Control modules Intermediate 38 min fa-scale-balanced Manage holds, overdue invoices, customer risk, and override discipline. Learn AWRA sales credit control: Manage holds, overdue invoices, customer risk, and override discipli

AWRA Academy

Sales Exception Handling

Sales Exception Handling modules Intermediate 38 min fa-triangle-exclamation Handle unpaid invoices, canceled invoices, failed emails, and stock promises. Learn AWRA sales exception handling: Handle unpaid invoices, canceled invoices, faile

AWRA Academy

Sales Exports and PDFs

Sales Exports and PDFs modules Intermediate 38 min fa-file-export Export invoices, payments, quotations, customer lists, and share sales records securely. Learn AWRA sales exports and pdfs: Export invoices, payments, quotations, customer li

AWRA Academy

Sales Management

Sales Management modules Intermediate 40 min fa-hand-holding-dollar From quotation to invoice — manage customers, orders, and fulfilment without losing stock accuracy. Master AWRA Sales — quotations, sales orders, invoices, customer credit,

AWRA Academy

Sales Manager Certification

Sales Manager Certification modules Advanced 38 min fa-user-tie Certify pipeline discipline, controls, reporting, and cash collection health. Learn AWRA sales manager certification: Certify pipeline discipline, controls, reporting, and cash

AWRA Academy

Sales Payments (M-Pesa & Card)

Sales Payments (M-Pesa & Card) modules Intermediate 45 min fa-money-bill-transfer Collect customer payments by M-Pesa and card on invoices and at the POS — STK, QR, customer-initiated Paybill/Till, and Paystack cards — with automatic reconc

AWRA Academy

Sales Quotation Analysis

Sales Quotation Analysis modules Advanced 38 min fa-chart-line Analyze RFQ quotation health, AI guidance, category comparisons, and decision support. Learn AWRA sales quotation analysis: Analyze RFQ quotation health, AI guidance, category c

AWRA Academy

Sales Report Pack

Sales Report Pack reporting Intermediate 40 min fa-cart-shopping Sales summary, invoices, payments, customers, and POS rollup. Learn AWRA sales report pack: Sales summary, invoices, payments, customers, and POS rollup. Explain the reporting

AWRA Academy

Sales Reporting for Managers

Sales Reporting for Managers modules Intermediate 38 min fa-chart-pie Read sales reports, payment trends, outstanding balances, and manager KPIs. Learn AWRA sales reporting for managers: Read sales reports, payment trends, outstanding balan

AWRA Academy

Sales Team Day in Life

Sales Team Day in Life modules Beginner 38 min fa-user-clock Run the customer queue across quotes, invoices, payments, and finance handoff. Learn AWRA sales team day in life: Run the customer queue across quotes, invoices, payments, and fin

AWRA Academy

Sandbox Demo Guide

Sandbox Demo Guide implementation Intermediate 40 min fa-desktop Using the public sandbox to teach product value. Learn AWRA sandbox demo guide: Using the public sandbox to teach product value. Explain the public support and customer succes

AWRA Academy

Scanner Hardware Rollout

Scanner Hardware Rollout mobile Intermediate 40 min fa-barcode Device setup, labels, training, and fallback operations. Learn AWRA scanner hardware rollout: Device setup, labels, training, and fallback operations. Explain the mobile app and

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