AWRA Academy
Stocktake Planning
Stocktake Planning foundations Intermediate 35 min fa-clipboard-list Plan a stocktake so the count is accurate, fast, and does not paralyse the business.
AWRA Help Center
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Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).
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AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
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Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.
Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.
Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.
Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.
Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.
Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.
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Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.
Core product documentation, module explainers, operating concepts, and platform overviews.
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AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
AWRA Academy
Stocktake Planning foundations Intermediate 35 min fa-clipboard-list Plan a stocktake so the count is accurate, fast, and does not paralyse the business.
AWRA Academy
Take the Stocktake Planning assessment to earn a verifiable AWRA Academy certificate. Pass mark 75%.
AWRA Academy
Strategic Sourcing Basics modules Advanced 42 min fa-chess-knight Use vendor analysis, scorecards, and sourcing decisions to improve supply quality. Learn AWRA strategic sourcing basics: Use vendor analysis, scorecards, and sourcing decisions to improve supply quality.
AWRA Academy
Take the Strategic Sourcing Basics assessment to earn a verifiable AWRA Academy certificate. Pass mark 80%.
AWRA Academy
Subscription Billing Admin governance Advanced 45 min fa-credit-card Administer plans, upgrades, downgrades, Paystack recovery, payment status, and entitlement control. Learn AWRA subscription billing admin operations: plans, upgrades, downgrades, Paystack recovery, payment status, and entitlements.
AWRA Academy
Take the Subscription Billing Admin assessment to earn a verifiable AWRA Academy certificate. Pass mark 80%.
AWRA Academy
Subscription Owner Certification governance Intermediate 40 min fa-graduation-cap Internal owner course for billing operations. Learn AWRA subscription owner certification: Internal owner course for billing operations.
AWRA Academy
Take the Subscription Owner Certification assessment to earn a verifiable AWRA Academy certificate. Pass mark 80%.
AWRA Academy
Supplier Collaboration Controls modules Advanced 34 min fa-shield-halved Apply throttling, auditability, secure attachments, and portal etiquette for supplier collaboration. Learn AWRA supplier collaboration controls: Apply throttling, auditability, secure attachments, and portal etiquette for supplier collaboration.
AWRA Academy
Take the Supplier Collaboration Controls assessment to earn a verifiable AWRA Academy certificate. Pass mark 80%.
AWRA Academy
Supplier Lead Time & Reordering foundations Intermediate 35 min fa-truck-ramp-box Understand how long suppliers really take and build that into when and how much you reorder.
AWRA Academy
Take the Supplier Lead Time & Reordering assessment to earn a verifiable AWRA Academy certificate. Pass mark 75%.
AWRA Academy
Supplier Onboarding Certification modules Beginner 34 min fa-award Complete a short external-facing course before a supplier responds to the first RFQ. Learn AWRA supplier onboarding certification: Complete a short external-facing course before a supplier responds to the first RFQ.
AWRA Academy
Take the Supplier Onboarding Certification assessment to earn a verifiable AWRA Academy certificate. Pass mark 80%.
AWRA Academy
Supplier Performance Scorecards modules Intermediate 42 min fa-ranking-star Score suppliers by lead time, quote quality, delivery reliability, and risk. Learn AWRA supplier performance scorecards: Score suppliers by lead time, quote quality, delivery reliability, and risk.
AWRA Academy
Take the Supplier Performance Scorecards assessment to earn a verifiable AWRA Academy certificate. Pass mark 70%.
AWRA Academy
Supplier Prequalification foundations Intermediate 40 min fa-clipboard-check Vet and onboard suppliers through a structured pipeline: a no-login public application, AI-assisted review, approval into vendors, re-qualification, and blacklisting.
AWRA Academy
Take the Supplier Prequalification assessment to earn a verifiable AWRA Academy certificate. Pass mark 75%.
AWRA Academy
The AWRA Academy has a free, certified course on Supplier Prequalification: the no-login public application, AI scoring and risk flags, category comparison, approval into vendors, re-qualification, and blacklisting. Complete the lessons and assessment to earn a verifiable certificate.
AWRA Academy
Support & Helpdesk: SLAs & Agent Operations modules Intermediate 30 min fa-stopwatch Keep the desk honest and fast: how the SLA clock sets first-response and resolution targets and escalates on breach, how agents work a ticket (public replies vs internal notes, attachments, watching, escalation), and how requesters self-serve and rate the outcome.
AWRA Academy
Take the Support & Helpdesk: SLAs & Agent Operations assessment to earn a verifiable AWRA Academy certificate. Pass mark 75%.
AWRA Academy
Support & Helpdesk: Tickets & Queues modules Beginner 30 min fa-headset Run a support desk in AWRA: how requests become tickets from the public portal, email and in-app, the anatomy of a ticket, and how categories, department queues and assignment get each request to the right owner.
AWRA Academy
Take the Support & Helpdesk: Tickets & Queues assessment to earn a verifiable AWRA Academy certificate. Pass mark 75%.
AWRA Academy
Support Ticket Operations governance Intermediate 40 min fa-headset Submit, reply, mark read, email logs, and close/reopen conversations. Learn AWRA support ticket operations: Submit, reply, mark read, email logs, and close/reopen conversations.
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