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Release Notes

35

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

177

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

70

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

34

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

63

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

111

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

180

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

153

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

852

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

115

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

124

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

139

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

54

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

65

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

36

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

12

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

15

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

15

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

3

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

228

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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AWRA Academy

852

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

AWRA Academy

System Log Operations

System Log Operations governance Intermediate 40 min fa-file-lines Log review, cleanup, and escalation. Learn AWRA system log operations: Log review, cleanup, and escalation. Explain the operational control purpose behind system log operati

AWRA Academy

Tax Configuration

Tax Configuration modules Intermediate 40 min fa-percent Configure global tax, rates, tenant settings, item/customer treatment, and reporting. Learn AWRA tax configuration: Configure global tax, rates, tenant settings, item/customer treatme

AWRA Academy

Tenant Admin Operations

Tenant Admin Operations governance Intermediate 40 min fa-building-shield Company profile, users, roles, org setup, and account settings. Learn AWRA tenant admin operations: Company profile, users, roles, org setup, and account settings. Ex

AWRA Academy

Tenant Deletion Requests

Tenant Deletion Requests governance Intermediate 40 min fa-trash-can Owner review, cancellation, resend email, preview, and deletion risk. Learn AWRA tenant deletion requests: Owner review, cancellation, resend email, preview, and deletion

AWRA Academy

Tenant-specific Configuration

Tenant-specific Configuration governance Intermediate 40 min fa-building Using settings safely without fragmenting operations. Learn AWRA tenant-specific configuration: Using settings safely without fragmenting operations. Explain the confi

AWRA Academy

Tool Room Operations

Tool Room Operations modules Intermediate 42 min fa-toolbox Control high-turnover tools, kits, check-out discipline, returns, and loss prevention. Learn AWRA tool room operations: high-turnover tools, kits, check-out, check-in, returns, los

AWRA Academy

Track: Accounts Payable

Track: Accounts Payable roles Intermediate 45 min fa-receipt For Accounts Payable: POs, vendor invoices, payments, landed costs, and reconciliations. Learn AWRA track: accounts payable: For Accounts Payable: POs, vendor invoices, payments,

AWRA Academy

Track: Accounts Receivable

Track: Accounts Receivable roles Intermediate 45 min fa-invoice For Accounts Receivable: invoices, payments, aging, statements, reminders, and credit control. Learn AWRA track: accounts receivable: For Accounts Receivable: invoices, payment

AWRA Academy

Track: Branch Manager

Track: Branch Manager roles Intermediate 45 min fa-sitemap For Branch Managers: stock, POS, cash, transfers, staff routines, and exception review. Learn AWRA track: branch manager: For Branch Managers: stock, POS, cash, transfers, staff rou

AWRA Academy

Track: Buyer Advanced

Track: Buyer Advanced roles Intermediate 45 min fa-cart-shopping For Buyers Advanced: RFQs, partial awards, vendor performance, landed costs, and sourcing. Learn AWRA track: buyer advanced: For Buyers Advanced: RFQs, partial awards, vendor

AWRA Academy

Track: Cashier

Track: Cashier roles Intermediate 45 min fa-wallet For Cashiers: POS sale, payment, receipt, return, cash drawer, and daily close. Learn AWRA track: cashier: For Cashiers: POS sale, payment, receipt, return, cash drawer, and daily close. Ex

AWRA Academy

Track: Compliance Officer

Track: Compliance Officer roles Intermediate 45 min fa-shield-halved For Compliance Officers: audit logs, evidence packs, document vault, retention, and legal holds. Learn AWRA track: compliance officer: For Compliance Officers: audit logs,

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