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Release Notes

44

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

269

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

85

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

53

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

91

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

199

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

252

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

175

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

855

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

136

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

163

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

188

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

65

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

88

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

43

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

16

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

15

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

23

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

5

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

224

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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AWRA Academy

855

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

AWRA Academy

Track: Compliance Officer

Track: Compliance Officer roles Intermediate 45 min fa-shield-halved For Compliance Officers: audit logs, evidence packs, document vault, retention, and legal holds. Learn AWRA track: compliance officer: For Compliance Officers: audit logs, evidence packs, document vault, retention, and legal holds.

AWRA Academy

Track: Integration Admin

Track: Integration Admin roles Intermediate 45 min fa-circle-nodes For Integration Admins: API keys, webhooks, QBO, sync health, and connector security. Learn AWRA track: integration admin: For Integration Admins: API keys, webhooks, QBO, sync health, and connector security.

AWRA Academy

Track: Partner Manager

Track: Partner Manager roles Intermediate 45 min fa-diagram-project For Partner Managers: applications, deals, commissions, payouts, and directory quality. Learn AWRA track: partner manager: For Partner Managers: applications, deals, commissions, payouts, and directory quality.

AWRA Academy

Track: Storekeeper

Track: Storekeeper roles Intermediate 45 min fa-warehouse For Storekeepers: receiving, counting, transfers, adjustments, scanner, and evidence. Learn AWRA track: storekeeper: For Storekeepers: receiving, counting, transfers, adjustments, scanner, and evidence.

AWRA Academy

Track: Support Agent

Track: Support Agent roles Intermediate 45 min fa-user-astronaut For Support Agents: tickets, help docs, public assistant handoffs, impersonation rules, and escalation. Learn AWRA track: support agent: For Support Agents: tickets, help docs, public assistant handoffs, impersonation rules, and escalation.

AWRA Academy

Track: Tenant Admin Advanced

Track: Tenant Admin Advanced roles Intermediate 45 min fa-gears For Tenant Admins Advanced: settings, fields, users, roles, security, integrations, and reports. Learn AWRA track: tenant admin advanced: For Tenant Admins Advanced: settings, fields, users, roles, security, integrations, and reports.

AWRA Academy

Track: Vendor User

Track: Vendor User roles Intermediate 45 min fa-briefcase For Vendor Users: RFQs, quotations, PO acknowledgement, shipping updates, and portal support. Learn AWRA track: vendor user: For Vendor Users: RFQs, quotations, PO acknowledgement, shipping updates, and portal support.

AWRA Academy

Track: Workflow Admin

Track: Workflow Admin roles Intermediate 45 min fa-route For Workflow Admins: builder, testing, publishing, logs, exceptions, and AI assistant. Learn AWRA track: workflow admin: For Workflow Admins: builder, testing, publishing, logs, exceptions, and AI assistant.

AWRA Academy

Transaction Audit Fundamentals

Transaction Audit Fundamentals foundations Beginner 40 min fa-magnifying-glass-chart Read event history and prove what happened across transactions, actors, timestamps, changes, and evidence. Learn AWRA transaction audit fundamentals: event history, actors, timestamps, changes, evidence, and investigation routines.

AWRA Academy

Transfer Exceptions

Transfer Exceptions modules Intermediate 42 min fa-triangle-exclamation Handle shortages, damaged goods, rejected lines, stale transfers, and correction evidence. Learn AWRA transfer exceptions: shortages, damaged goods, rejected lines, stale transfers, corrections, and evidence.

AWRA Academy

Transfer Lifecycle Advanced

Transfer Lifecycle Advanced modules Advanced 42 min fa-arrow-right-arrow-left Control approve all, dispatch all, receive all, reject, return to source, and partial transfer handling. Learn AWRA advanced transfer lifecycle: approve all, dispatch all, receive all, reject, return to source, partial handling, and evidence.

AWRA Academy

Trash Impact Preview

Trash Impact Preview governance Intermediate 40 min fa-arrows-split-up-and-left Understand downstream impact before restore or force delete. Learn AWRA trash impact preview: Understand downstream impact before restore or force delete.

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