AWRA Academy
Track: Compliance Officer — assessment
Take the Track: Compliance Officer assessment to earn a verifiable AWRA Academy certificate. Pass mark 80%.
AWRA Help Center
Search the same approved public knowledge source used by AwraIQ. Results stay grounded in published AWRA resources, so buyers, customers, and support teams work from one source of truth.
What is new, release notes, changelog history, status updates, and product change tracking.
Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.
Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).
Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).
Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.
APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.
Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.
Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.
Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.
Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.
Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.
Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.
Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.
Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.
The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.
Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.
Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.
Core product documentation, module explainers, operating concepts, and platform overviews.
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Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
AWRA Academy
Take the Track: Compliance Officer assessment to earn a verifiable AWRA Academy certificate. Pass mark 80%.
AWRA Academy
Track: Integration Admin roles Intermediate 45 min fa-circle-nodes For Integration Admins: API keys, webhooks, QBO, sync health, and connector security. Learn AWRA track: integration admin: For Integration Admins: API keys, webhooks, QBO, s
AWRA Academy
Take the Track: Integration Admin assessment to earn a verifiable AWRA Academy certificate. Pass mark 80%.
AWRA Academy
Track: Partner Manager roles Intermediate 45 min fa-diagram-project For Partner Managers: applications, deals, commissions, payouts, and directory quality. Learn AWRA track: partner manager: For Partner Managers: applications, deals, commis
AWRA Academy
Take the Track: Partner Manager assessment to earn a verifiable AWRA Academy certificate. Pass mark 80%.
AWRA Academy
Track: Storekeeper roles Intermediate 45 min fa-warehouse For Storekeepers: receiving, counting, transfers, adjustments, scanner, and evidence. Learn AWRA track: storekeeper: For Storekeepers: receiving, counting, transfers, adjustments, sc
AWRA Academy
Take the Track: Storekeeper assessment to earn a verifiable AWRA Academy certificate. Pass mark 70%.
AWRA Academy
Track: Support Agent roles Intermediate 45 min fa-user-astronaut For Support Agents: tickets, help docs, public assistant handoffs, impersonation rules, and escalation. Learn AWRA track: support agent: For Support Agents: tickets, help docs
AWRA Academy
Take the Track: Support Agent assessment to earn a verifiable AWRA Academy certificate. Pass mark 70%.
AWRA Academy
Track: Tenant Admin Advanced roles Intermediate 45 min fa-gears For Tenant Admins Advanced: settings, fields, users, roles, security, integrations, and reports. Learn AWRA track: tenant admin advanced: For Tenant Admins Advanced: settings,
AWRA Academy
Take the Track: Tenant Admin Advanced assessment to earn a verifiable AWRA Academy certificate. Pass mark 80%.
AWRA Academy
Track: Vendor User roles Intermediate 45 min fa-briefcase For Vendor Users: RFQs, quotations, PO acknowledgement, shipping updates, and portal support. Learn AWRA track: vendor user: For Vendor Users: RFQs, quotations, PO acknowledgement, s
AWRA Academy
Take the Track: Vendor User assessment to earn a verifiable AWRA Academy certificate. Pass mark 70%.
AWRA Academy
Track: Workflow Admin roles Intermediate 45 min fa-route For Workflow Admins: builder, testing, publishing, logs, exceptions, and AI assistant. Learn AWRA track: workflow admin: For Workflow Admins: builder, testing, publishing, logs, excep
AWRA Academy
Take the Track: Workflow Admin assessment to earn a verifiable AWRA Academy certificate. Pass mark 80%.
AWRA Academy
Transaction Audit Fundamentals foundations Beginner 40 min fa-magnifying-glass-chart Read event history and prove what happened across transactions, actors, timestamps, changes, and evidence. Learn AWRA transaction audit fundamentals: event
AWRA Academy
Take the Transaction Audit Fundamentals assessment to earn a verifiable AWRA Academy certificate. Pass mark 70%.
AWRA Academy
Transfer Exceptions modules Intermediate 42 min fa-triangle-exclamation Handle shortages, damaged goods, rejected lines, stale transfers, and correction evidence. Learn AWRA transfer exceptions: shortages, damaged goods, rejected lines, sta
AWRA Academy
Take the Transfer Exceptions assessment to earn a verifiable AWRA Academy certificate. Pass mark 70%.
AWRA Academy
Transfer Lifecycle Advanced modules Advanced 42 min fa-arrow-right-arrow-left Control approve all, dispatch all, receive all, reject, return to source, and partial transfer handling. Learn AWRA advanced transfer lifecycle: approve all, disp
AWRA Academy
Take the Transfer Lifecycle Advanced assessment to earn a verifiable AWRA Academy certificate. Pass mark 80%.
AWRA Academy
Trash Impact Preview governance Intermediate 40 min fa-arrows-split-up-and-left Understand downstream impact before restore or force delete. Learn AWRA trash impact preview: Understand downstream impact before restore or force delete. Expla
AWRA Academy
Take the Trash Impact Preview assessment to earn a verifiable AWRA Academy certificate. Pass mark 70%.
AWRA Academy
Trash Recovery Foundations governance Intermediate 40 min fa-trash-arrow-up Recover users, items, vendors, customers, assets, and custom field records. Learn AWRA trash recovery foundations: Recover users, items, vendors, customers, assets,
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