AWRA Academy
Trash Recovery Foundations — assessment
Take the Trash Recovery Foundations assessment to earn a verifiable AWRA Academy certificate. Pass mark 70%.
AWRA Help Center
Search the same approved public knowledge source used by AwraIQ. Results stay grounded in published AWRA resources, so buyers, customers, and support teams work from one source of truth.
What is new, release notes, changelog history, status updates, and product change tracking.
Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.
Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).
Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).
Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.
APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.
Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.
Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.
Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.
Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.
Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.
Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.
Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.
Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.
The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.
Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.
Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.
Core product documentation, module explainers, operating concepts, and platform overviews.
Browse Help Sections
Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
AWRA Academy
Take the Trash Recovery Foundations assessment to earn a verifiable AWRA Academy certificate. Pass mark 70%.
AWRA Academy
Trash, Recovery, and Legal Holds governance Advanced 45 min fa-trash-arrow-up Control restore, impact preview, force-delete approvals, legal holds, purge windows, and deletion evidence. Learn AWRA trash, recovery, legal holds, restore, impa
AWRA Academy
Take the Trash, Recovery, and Legal Holds assessment to earn a verifiable AWRA Academy certificate. Pass mark 80%.
AWRA Academy
Trial Balance Review modules Intermediate 40 min fa-scale-balanced Review account balance checks, imbalance clues, and close preparation. Learn AWRA trial balance review: Review account balance checks, imbalance clues, and close preparation
AWRA Academy
Take the Trial Balance Review assessment to earn a verifiable AWRA Academy certificate. Pass mark 70%.
AWRA Academy
Trial to Paid Conversion governance Intermediate 40 min fa-arrow-trend-up Full access trial, expiry, onboarding prompts, and upgrade path. Learn AWRA trial to paid conversion: Full access trial, expiry, onboarding prompts, and upgrade path.
AWRA Academy
Take the Trial to Paid Conversion assessment to earn a verifiable AWRA Academy certificate. Pass mark 70%.
AWRA Academy
Trust Center Tour implementation Intermediate 40 min fa-lock Security pages, subprocessors, SLA, DPA, and compliance status. Learn AWRA trust center tour: Security pages, subprocessors, SLA, DPA, and compliance status. Explain the public su
AWRA Academy
Take the Trust Center Tour assessment to earn a verifiable AWRA Academy certificate. Pass mark 70%.
AWRA Academy
Units of Measure & Conversions foundations Beginner 35 min fa-ruler-combined Buy in one unit, sell in another, and keep stock honest — how AWRA handles units and conversions. Learn AWRA units of measure — multiple units per item, base units
AWRA Academy
Take the Units of Measure & Conversions assessment to earn a verifiable AWRA Academy certificate. Pass mark 70%.
AWRA Academy
User Lifecycle Management governance Intermediate 40 min fa-user-gear Invite, edit, force logout, disable, restore, delete, and resend welcome. Learn AWRA user lifecycle management: Invite, edit, force logout, disable, restore, delete, and
AWRA Academy
Take the User Lifecycle Management assessment to earn a verifiable AWRA Academy certificate. Pass mark 70%.
AWRA Academy
VAT and Exemptions modules Advanced 40 min fa-file-circle-check Govern customer VAT settings, item tax treatment, and exemption rules. Learn AWRA vat and exemptions: Govern customer VAT settings, item tax treatment, and exemption rules. Con
AWRA Academy
Take the VAT and Exemptions assessment to earn a verifiable AWRA Academy certificate. Pass mark 80%.
AWRA Academy
Vendor Dashboard Operations modules Beginner 34 min fa-gauge-high Use work queues, deadlines, open RFQs, and purchase orders from the vendor dashboard. Learn AWRA vendor dashboard operations: Use work queues, deadlines, open RFQs, and purch
AWRA Academy
Take the Vendor Dashboard Operations assessment to earn a verifiable AWRA Academy certificate. Pass mark 70%.
AWRA Academy
Vendor Login and MFA modules Beginner 34 min fa-lock Secure vendor access with login controls, reminders, password reset, and cross-access prevention. Learn AWRA vendor login and mfa: Secure vendor access with login controls, reminders, pas
AWRA Academy
Take the Vendor Login and MFA assessment to earn a verifiable AWRA Academy certificate. Pass mark 70%.
AWRA Academy
Vendor Master Governance modules Intermediate 42 min fa-address-book Govern vendor onboarding, contacts, terms, bank-risk habits, and lifecycle status. Learn AWRA vendor master governance: Govern vendor onboarding, contacts, terms, bank-ris
AWRA Academy
Take the Vendor Master Governance assessment to earn a verifiable AWRA Academy certificate. Pass mark 70%.
AWRA Academy
Vendor Payments (M-Pesa & Bank) modules Intermediate 45 min fa-money-bill-transfer Pay your vendors for approved purchase orders by M-Pesa B2C, M-Pesa B2B, Paystack bank transfer, or a manual cash/cheque/EFT record — each posted back onto t
AWRA Academy
Take the Vendor Payments (M-Pesa & Bank) assessment to earn a verifiable AWRA Academy certificate. Pass mark 75%.
AWRA Academy
Vendor PO Acknowledgement modules Intermediate 34 min fa-clipboard-check Accept, reject, update shipping, and follow buyer communication protocol for purchase orders. Learn AWRA vendor po acknowledgement: Accept, reject, update shipping, an
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