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Release Notes

44

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

269

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

85

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

53

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

91

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

199

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

252

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

175

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

855

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

136

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

163

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

188

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

65

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

88

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

43

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

16

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

15

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

23

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

5

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

224

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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AWRA Academy

855

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

AWRA Academy

Trash Recovery Foundations

Trash Recovery Foundations governance Intermediate 40 min fa-trash-arrow-up Recover users, items, vendors, customers, assets, and custom field records. Learn AWRA trash recovery foundations: Recover users, items, vendors, customers, assets, and custom field records.

AWRA Academy

Trash, Recovery, and Legal Holds

Trash, Recovery, and Legal Holds governance Advanced 45 min fa-trash-arrow-up Control restore, impact preview, force-delete approvals, legal holds, purge windows, and deletion evidence. Learn AWRA trash, recovery, legal holds, restore, impact preview, force delete approvals, and purge evidence workflows.

AWRA Academy

Trial Balance Review

Trial Balance Review modules Intermediate 40 min fa-scale-balanced Review account balance checks, imbalance clues, and close preparation. Learn AWRA trial balance review: Review account balance checks, imbalance clues, and close preparation.

AWRA Academy

Trial to Paid Conversion

Trial to Paid Conversion governance Intermediate 40 min fa-arrow-trend-up Full access trial, expiry, onboarding prompts, and upgrade path. Learn AWRA trial to paid conversion: Full access trial, expiry, onboarding prompts, and upgrade path.

AWRA Academy

Trust Center Tour

Trust Center Tour implementation Intermediate 40 min fa-lock Security pages, subprocessors, SLA, DPA, and compliance status. Learn AWRA trust center tour: Security pages, subprocessors, SLA, DPA, and compliance status.

AWRA Academy

Units of Measure & Conversions

Units of Measure & Conversions foundations Beginner 35 min fa-ruler-combined Buy in one unit, sell in another, and keep stock honest — how AWRA handles units and conversions.

AWRA Academy

User Lifecycle Management

User Lifecycle Management governance Intermediate 40 min fa-user-gear Invite, edit, force logout, disable, restore, delete, and resend welcome. Learn AWRA user lifecycle management: Invite, edit, force logout, disable, restore, delete, and resend welcome.

AWRA Academy

VAT and Exemptions

VAT and Exemptions modules Advanced 40 min fa-file-circle-check Govern customer VAT settings, item tax treatment, and exemption rules. Learn AWRA vat and exemptions: Govern customer VAT settings, item tax treatment, and exemption rules.

AWRA Academy

Vendor Dashboard Operations

Vendor Dashboard Operations modules Beginner 34 min fa-gauge-high Use work queues, deadlines, open RFQs, and purchase orders from the vendor dashboard. Learn AWRA vendor dashboard operations: Use work queues, deadlines, open RFQs, and purchase orders from the vendor dashboard.

AWRA Academy

Vendor Login and MFA

Vendor Login and MFA modules Beginner 34 min fa-lock Secure vendor access with login controls, reminders, password reset, and cross-access prevention. Learn AWRA vendor login and mfa: Secure vendor access with login controls, reminders, password reset, and cross-access prevention.

AWRA Academy

Vendor Master Governance

Vendor Master Governance modules Intermediate 42 min fa-address-book Govern vendor onboarding, contacts, terms, bank-risk habits, and lifecycle status. Learn AWRA vendor master governance: Govern vendor onboarding, contacts, terms, bank-risk habits, and lifecycle status.

AWRA Academy

Vendor Payments (M-Pesa & Bank)

Vendor Payments (M-Pesa & Bank) modules Intermediate 45 min fa-money-bill-transfer Pay your vendors for approved purchase orders by M-Pesa B2C, M-Pesa B2B, Paystack bank transfer, or a manual cash/cheque/EFT record — each posted back onto the PO balance automatically.

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