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Release Notes

44

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

269

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

85

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

53

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

91

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

199

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

252

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

175

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

855

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

136

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

163

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

188

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

65

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

88

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

43

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

16

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

15

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

23

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

5

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

224

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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AWRA Academy

855

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

AWRA Academy

Vendor PO Acknowledgement

Vendor PO Acknowledgement modules Intermediate 34 min fa-clipboard-check Accept, reject, update shipping, and follow buyer communication protocol for purchase orders. Learn AWRA vendor po acknowledgement: Accept, reject, update shipping, and follow buyer communication protocol for purchase orders.

AWRA Academy

Vendor Portal Foundations

Vendor Portal Foundations modules Beginner 42 min fa-store Teach suppliers how to use the portal for login, RFQs, quotations, PO acknowledgement, and shipping updates. Learn AWRA Vendor Portal foundations: supplier login, RFQs, quotations, purchase order acknowledgement, and shipping updates.

AWRA Academy

Vendor Quotation Management

Vendor Quotation Management modules Intermediate 34 min fa-file-pen Manage quotation edits, attachments, statuses, and buyer expectations. Learn AWRA vendor quotation management: Manage quotation edits, attachments, statuses, and buyer expectations.

AWRA Academy

Vendor RFQ Response

Vendor RFQ Response modules Beginner 34 min fa-reply Read RFQs, prepare quotations, attach evidence, and submit supplier responses. Learn AWRA vendor rfq response: Read RFQs, prepare quotations, attach evidence, and submit supplier responses.

AWRA Academy

Vendor Support Playbook

Vendor Support Playbook modules Intermediate 34 min fa-life-ring Resolve common quote issues, access issues, reminders, and supplier escalations. Learn AWRA vendor support playbook: Resolve common quote issues, access issues, reminders, and supplier escalations.

AWRA Academy

Verify a certificate

Verify the authenticity of an AWRA Academy certificate by its unique code.

AWRA Academy

Warehouse & Locations

Warehouse & Locations foundations Beginner 35 min fa-warehouse Model where stock physically lives — warehouses, locations, bins and zones — so on-hand always has a real place.

AWRA Academy

Warehouse Manager Certification

Warehouse Manager Certification modules Advanced 42 min fa-user-tie Certify warehouse manager control across exceptions, KPIs, transfers, scanner quality, and team routines. Learn AWRA warehouse manager certification: controls, exceptions, KPIs, scanner quality, transfer discipline, and team routines.

AWRA Academy

Warehouse Mobile Day in Life

Warehouse Mobile Day in Life modules Beginner 42 min fa-mobile-screen Run a mobile warehouse day across receiving, moving, counting, scanning, and sync checks. Learn AWRA warehouse mobile day in life: receiving, moving, counting, scanning, sync checks, and mobile field discipline.

AWRA Academy

Warehouse Setup Deep Dive

Warehouse Setup Deep Dive modules Beginner 42 min fa-warehouse Set up warehouses, locations, bins, naming rules, and permissions for controlled stock work. Learn AWRA warehouse setup: warehouses, locations, bins, naming, permissions, stock ownership, and reporting design.

AWRA Academy

Warehouse Slotting

Warehouse Slotting modules Intermediate 42 min fa-boxes-packing Design default zones, pick locations, receiving areas, and slotting rules for faster warehouse flow. Learn AWRA warehouse slotting: default zones, pick locations, receiving areas, slotting rules, and warehouse flow.

AWRA Academy

Webhook Delivery Operations

Webhook Delivery Operations governance Intermediate 40 min fa-paper-plane Subscriptions, testing, failure review, retries, and security. Learn AWRA webhook delivery operations: Subscriptions, testing, failure review, retries, and security.

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