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Release Notes

44

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

269

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

85

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

53

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

91

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

199

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

252

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

175

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

855

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

136

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

163

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

188

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

65

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

88

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

43

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

16

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

15

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

23

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

5

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

224

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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AWRA Academy

855

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

AWRA Academy

Audit Trails & Investigations

Audit Trails & Investigations governance Advanced 35 min fa-magnifying-glass Read the trail with confidence — answer who did what, when, and why, when it matters most.

AWRA Academy

Authenticated Assistant

Authenticated Assistant implementation Intermediate 40 min fa-user-check In-app reply flow, throttling, module context, and escalation. Learn AWRA authenticated assistant: In-app reply flow, throttling, module context, and escalation.

AWRA Academy

Automotive Parts Operations

Automotive Parts Operations roles Intermediate 40 min fa-car-side SKU complexity, serials, counters, returns, and supplier reliability. Learn AWRA automotive parts operations: SKU complexity, serials, counters, returns, and supplier reliability.

AWRA Academy

Available Stock Promises

Available Stock Promises foundations Intermediate 42 min fa-handshake Use availability, holds, transfers, POS stock, and sales promises responsibly. Learn AWRA available stock promises: item availability, holds, transfers, POS stock, and sales commitment discipline.

AWRA Academy

AWRA Academy — Courses & Certification

AWRA Academy Learn AWRA OpsHub the way real operations teams run it. The Academy turns product knowledge into practical skill. Follow a learning path, work through short lessons, then prove what you know with a graded assessment.

AWRA Academy

AWRA AI analysis course

The AWRA Academy course "AWRA AI: Reading the Analysis" teaches how to read the platform's advisory AI — the summary cards on insight dashboards, RFQ quote analysis, vendor scorecards, and demand forecasts — and how to use it responsibly with a human always in control.

AWRA Academy

AWRA AI: Reading the Analysis

AWRA AI: Reading the Analysis reporting Intermediate 35 min fa-robot How AWRA turns computed signals into plain-language AI analysis — across insight dashboards, RFQ quote analysis, vendor scorecards, and demand forecasts — with a human always in control.

AWRA Academy

AwraIQ Public Assistant

AwraIQ Public Assistant implementation Intermediate 40 min fa-circle-question Public query flow, knowledge entries, handoff, and safety. Learn AWRA awraiq public assistant: Public query flow, knowledge entries, handoff, and safety.

AWRA Academy

AwraIQ, Help Center, and Customer Success

AwraIQ, Help Center, and Customer Success implementation Intermediate 40 min fa-comments Use public knowledge, AwraIQ, help docs, support handoffs, and success reviews to turn customer questions into learning loops.

AWRA Academy

Backorders & Pre-orders

Backorders & Pre-orders foundations Intermediate 35 min fa-clock-rotate-left Sell what you do not yet have — safely — by managing backorders and pre-orders with clear promises.

AWRA Academy

Balance Sheet Reading

Balance Sheet Reading modules Intermediate 40 min fa-building-columns Read assets, liabilities, equity, inventory, receivables, and payables. Learn AWRA balance sheet reading: Read assets, liabilities, equity, inventory, receivables, and payables.

AWRA Academy

Barcode and Label Operations

Barcode and Label Operations foundations Intermediate 42 min fa-barcode Generate, assign, export, print, and scan item labels with clean barcode discipline. Learn AWRA barcode and label operations: generate, assign, export, print, scan, and maintain barcode quality.

AWRA Academy

Batch and Serial Traceability

Batch and Serial Traceability foundations Advanced 42 min fa-timeline Use batch records, serial records, recalls, and item timelines to prove stock history. Learn AWRA batch and serial traceability for batch records, serial records, recalls, item timelines, and evidence.

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