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Release Notes

35

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

177

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

70

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

34

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

63

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

111

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

180

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

153

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

852

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

115

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

124

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

139

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

54

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

65

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

36

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

12

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

15

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

15

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

3

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

228

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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AWRA Academy

852

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

AWRA Academy

BI for Branch Managers

BI for Branch Managers reporting Intermediate 40 min fa-store Branch stock, sales, cash, exceptions, and team performance. Learn AWRA bi for branch managers: Branch stock, sales, cash, exceptions, and team performance. Explain the reporting

AWRA Academy

Billing Invoices

Billing Invoices governance Intermediate 40 min fa-file-invoice Invoice preview, download, references, and tenant support. Learn AWRA billing invoices: Invoice preview, download, references, and tenant support. Explain the subscription bill

AWRA Academy

Billing Risk Management

Billing Risk Management governance Intermediate 40 min fa-triangle-exclamation Dunning, reminders, expired plans, and operational continuity. Learn AWRA billing risk management: Dunning, reminders, expired plans, and operational continuity.

AWRA Academy

Billing Support Playbook

Billing Support Playbook governance Intermediate 40 min fa-life-ring Payment failed, invoice missing, plan wrong, and entitlement mismatch. Learn AWRA billing support playbook: Payment failed, invoice missing, plan wrong, and entitlement mi

AWRA Academy

Branch Operations Basics

Branch Operations Basics foundations Beginner 40 min fa-code-branch Run per-branch stock, users, counters, reporting, and control handoff with a clean daily rhythm. Learn AWRA branch operations basics for branch stock, users, counters, repo

AWRA Academy

Budget Management

Budget Management modules Intermediate 40 min fa-wallet Create budgets, monitor spend, and connect budgets to procurement decisions. Learn AWRA budget management: Create budgets, monitor spend, and connect budgets to procurement decisions.

AWRA Academy

Buyer Day in Life

Buyer Day in Life modules Beginner 42 min fa-user-clock Run a daily buyer queue across RFQs, approvals, vendor replies, and PO follow-up. Learn AWRA buyer day in life: Run a daily buyer queue across RFQs, approvals, vendor replies, and PO f

AWRA Academy

Cash Drawer and Shift Control

Cash Drawer and Shift Control modules Intermediate 42 min fa-cash-register Run retail cash discipline through opening balances, drops, close, reconciliation, and drawer reporting. Learn AWRA cash drawer and shift control: open, drop, close,

AWRA Academy

Cash Drawer Open/Close

Cash Drawer Open/Close modules Intermediate 36 min fa-cash-register Manage opening float, cash drops, close session, and variance review. Learn AWRA cash drawer open/close: Manage opening float, cash drops, close session, and variance revie

AWRA Academy

Cash Flow Reading

Cash Flow Reading modules Intermediate 40 min fa-money-bill-transfer Read cash movements, operating cash, and collection timing. Learn AWRA cash flow reading: Read cash movements, operating cash, and collection timing. Connect finance repor

AWRA Academy

Category and Tax Setup

Category and Tax Setup foundations Intermediate 42 min fa-tags Govern item categories, tax behavior, reporting impact, and cleanup routines. Learn AWRA category and tax setup for item categories, tax behavior, reporting, cleanup, and govern

AWRA Academy

Chart of Accounts Design

Chart of Accounts Design modules Beginner 40 min fa-sitemap Design account setup, account types, system keys, and reporting impact. Learn AWRA chart of accounts design: Design account setup, account types, system keys, and reporting impact.

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