AWRA Help Center
Search the same approved public knowledge source used by AwraIQ. Results stay grounded in published AWRA resources, so buyers, customers, and support teams work from one source of truth.
What is new, release notes, changelog history, status updates, and product change tracking.
Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.
APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.
Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.
Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.
Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.
Core product documentation, module explainers, operating concepts, and platform overviews.
Browse Help Sections
Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
AWRA Academy
Dispatch Control modules Intermediate 42 min fa-truck-fast Control picking, packing, dispatch evidence, destination accountability, and outbound handoff. Learn AWRA dispatch control: picking, packing, dispatch evidence, destination accounta
AWRA Academy
Distribution Operations roles Intermediate 40 min fa-truck-ramp-box Multi-warehouse stock, transfers, sales orders, and delivery accountability. Learn AWRA distribution operations: Multi-warehouse stock, transfers, sales orders, and deliver
AWRA Academy
Document Vault and Compliance Evidence governance Intermediate 42 min fa-folder-closed Operate document vault workflows for upload, secure download, archive, retention, and evidence packs. Learn AWRA document vault and compliance evidence w
AWRA Academy
Document Vault Operations governance Intermediate 40 min fa-vault Upload, signed download, archive, and document hygiene. Learn AWRA document vault operations: Upload, signed download, archive, and document hygiene. Explain the security and
AWRA Academy
Electronics Retail and Service roles Intermediate 40 min fa-laptop Serial numbers, warranties, returns, accessories, and asset-like items. Learn AWRA electronics retail and service: Serial numbers, warranties, returns, accessories, and asse
AWRA Academy
Email Notification Settings governance Intermediate 40 min fa-envelope-open-text Reminder cadence, module emails, and deliverability checks. Learn AWRA email notification settings: Reminder cadence, module emails, and deliverability checks.
AWRA Academy
End-to-End Order Flow foundations Beginner 45 min fa-arrows-turn-to-dots Trace request to RFQ, purchase order, receiving, sale, payment, and reporting as one connected operating flow. Learn AWRA end-to-end order flow from request to RFQ, PO
AWRA Academy
Exception SLA Management system-owner Intermediate 40 min fa-clock-rotate-left Priority, owner, due date, escalation, and closure notes. Learn AWRA exception sla management: Priority, owner, due date, escalation, and closure notes. Explain
AWRA Academy
Exception to Resolution foundations Beginner 40 min fa-circle-check Turn an alert into ownership, evidence, action, escalation, and closure without losing the source context. Learn AWRA exception to resolution workflow: alert ownership, evi
AWRA Academy
Executive Dashboard Design reporting Intermediate 40 min fa-compass What owners should see first and how to prevent noisy dashboards. Learn AWRA executive dashboard design: What owners should see first and how to prevent noisy dashboards. E
AWRA Academy
Failed Report Diagnostics reporting Intermediate 40 min fa-wrench Failed runs, broken fields, stale data, and cleanup actions. Learn AWRA failed report diagnostics: Failed runs, broken fields, stale data, and cleanup actions. Explain the re
AWRA Academy
Field Equipment Accountability modules Intermediate 42 min fa-person-digging Move assets across field sites with proof, approvals, custodians, and return discipline. Learn AWRA field equipment accountability: moving assets across sites with
AWRA Academy
Field Service Kits roles Intermediate 40 min fa-toolbox Mobile stock, tool custody, replenishment, and offline sync. Learn AWRA field service kits: Mobile stock, tool custody, replenishment, and offline sync. Explain the industry-specific o
AWRA Academy
Field User Day in Life mobile Intermediate 40 min fa-user-nurse Offline work, scan, submit, sync, and confirm completion. Learn AWRA field user day in life: Offline work, scan, submit, sync, and confirm completion. Explain the mobile app an
AWRA Academy
Finance Audit Pack modules Advanced 40 min fa-box-archive Prepare reports, attachments, logs, evidence packs, and certificate-ready exports. Learn AWRA finance audit pack: Prepare reports, attachments, logs, evidence packs, and certificate-
AWRA Academy
Finance Exception Handling modules Intermediate 40 min fa-triangle-exclamation Handle overdues, unmatched payments, failed sync, and suspicious adjustments. Learn AWRA finance exception handling: Handle overdues, unmatched payments, failed
AWRA Academy
Finance Manager Certification modules Advanced 40 min fa-user-tie Certify controls across sales, POS, procurement, tax, and reporting. Learn AWRA finance manager certification: Certify controls across sales, POS, procurement, tax, and repor
AWRA Academy
Finance, Tax, and Accounting Control modules Advanced 45 min fa-scale-balanced Connect operational activity to finance controls: accounts, tax, AR/AP, reconciliation, and close readiness. Learn finance, tax, accounting, AR/AP, reconciliatio
AWRA Academy
Fixed Asset Readiness modules Advanced 42 min fa-building-columns Prepare asset records for finance linkage, depreciation readiness, and control review. Learn AWRA fixed asset readiness: asset register linkage to finance, depreciation readi
AWRA Academy
Fixed Assets Accounting modules Advanced 40 min fa-building Link asset register, fixed asset view, depreciation readiness, and controls. Learn AWRA fixed assets accounting: Link asset register, fixed asset view, depreciation readiness, and
AWRA Academy
Fleet and Equipment Support roles Intermediate 40 min fa-truck-monster Assets, spares, procurement, and maintenance evidence. Learn AWRA fleet and equipment support: Assets, spares, procurement, and maintenance evidence. Explain the industr
AWRA Academy
FMCG Operations roles Intermediate 40 min fa-cart-flatbed Fast movers, low stock, branch replenishment, POS, and margin signals. Learn AWRA fmcg operations: Fast movers, low stock, branch replenishment, POS, and margin signals. Explain the
AWRA Academy
For Finance Teams roles Intermediate 35 min fa-calculator What finance needs from AWRA — clean books fed by live operations, controls that prevent leakage, and reports that reconcile. A role-based AWRA OpsHub track for finance teams — opera
AWRA Academy
For Owners & Directors roles Beginner 35 min fa-user-tie The operating picture an owner needs — what to watch, where control lives, and how to trust the numbers without doing the data entry. A role-based AWRA OpsHub track for owners and dir
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