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Release Notes

35

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

177

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

70

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

34

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

63

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

111

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

180

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

153

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

852

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

115

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

124

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

139

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

54

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

65

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

36

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

12

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

15

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

15

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

3

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

228

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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AWRA Academy

852

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

AWRA Academy

Choosing Connectors by Business Need

Choosing Connectors by Business Need governance Intermediate 30 min fa-diagram-project Match a real business need to the right connector category, read the roadmap, and understand how connections stay secure. Learn to choose the right AWRA

AWRA Academy

Clinic Operations

Clinic Operations roles Intermediate 40 min fa-house-chimney-medical Medical supplies, accountable equipment, procurement, and compliance evidence. Learn AWRA clinic operations: Medical supplies, accountable equipment, procurement, and comp

AWRA Academy

Communication & Notification Connectors

Communication & Notification Connectors governance Intermediate 30 min fa-comments Route alerts, approvals and operational events to Slack, Microsoft Teams, WhatsApp, Telegram, Discord and SMS — and control exactly what gets sent. Learn to

AWRA Academy

Compliance Evidence Packs

Compliance Evidence Packs governance Intermediate 40 min fa-box-archive Create, download, and use evidence packs for audits. Learn AWRA compliance evidence packs: Create, download, and use evidence packs for audits. Explain the security and

AWRA Academy

Compliance for Owners

Compliance for Owners governance Intermediate 40 min fa-crown Practical oversight across audit, access, documents, and recovery. Learn AWRA compliance for owners: Practical oversight across audit, access, documents, and recovery. Explain th

AWRA Academy

Configuration Admin Certification

Configuration Admin Certification governance Intermediate 40 min fa-graduation-cap Fields, settings, defaults, permissions, and reports. Learn AWRA configuration admin certification: Fields, settings, defaults, permissions, and reports. Exp

AWRA Academy

Configuration Change Control

Configuration Change Control governance Intermediate 40 min fa-shield Settings, locks, defaults, workflows, and communication. Learn AWRA configuration change control: Settings, locks, defaults, workflows, and communication. Explain the con

AWRA Academy

Connecting Live Integrations

Connecting Live Integrations governance Intermediate 35 min fa-toggle-on Turn on a live connector end to end — using QuickBooks and Google SSO as worked examples of the connect-and-verify pattern that applies across the now-largely-live cat

AWRA Academy

Connector Troubleshooting

Connector Troubleshooting governance Intermediate 40 min fa-wrench Authentication failures, duplicate records, bad mappings, and replay. Learn AWRA connector troubleshooting: Authentication failures, duplicate records, bad mappings, and rep

AWRA Academy

Connectors Directory Basics

Connectors Directory Basics governance Beginner 30 min fa-plug What the Connectors directory is, how it is organised, and how to read connector statuses. Learn the AWRA OpsHub Connectors directory — categories, live vs planned statuses, and

AWRA Academy

Consignment Stock

Consignment Stock foundations Intermediate 35 min fa-handshake Hold stock you only pay for when it sells, and track whose goods sit on your shelf. Learn AWRA consignment stock — how consignment works, who owns the goods, settling with the s

AWRA Academy

Construction Site Operations

Construction Site Operations roles Intermediate 40 min fa-helmet-safety Site materials, tool custody, approvals, transfers, and project reporting. Learn AWRA construction site operations: Site materials, tool custody, approvals, transfers,

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