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Release Notes

35

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

177

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

70

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

34

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

63

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

111

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

180

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

153

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

852

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

115

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

124

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

139

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

54

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

65

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

36

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

12

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

15

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

15

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

3

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

228

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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AWRA Academy

852

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

AWRA Academy

Customer & Vendor Management

Customer & Vendor Management modules Intermediate 35 min fa-address-book Keep clean records for who you sell to and buy from — terms, statements, and history the whole system can trust. Learn AWRA customer and vendor management — master dat

AWRA Academy

Customer Lifecycle Management

Customer Lifecycle Management modules Beginner 38 min fa-people-arrows Manage lead to quote to invoice to payment to repeat sale. Learn AWRA customer lifecycle management: Manage lead to quote to invoice to payment to repeat sale. Control c

AWRA Academy

Customer Master Governance

Customer Master Governance modules Beginner 38 min fa-address-book Govern customer records, contacts, addresses, tax settings, and duplicate cleanup. Learn AWRA customer master governance: Govern customer records, contacts, addresses, tax s

AWRA Academy

Customer Payment Recording

Customer Payment Recording modules Beginner 38 min fa-money-check-dollar Record payments with attachments, partial payments, and reconciliation cues. Learn AWRA customer payment recording: Record payments with attachments, partial payments,

AWRA Academy

Customer Statements

Customer Statements modules Intermediate 38 min fa-envelope-circle-check Send statements, read aging, follow collections, and preserve dispute evidence. Learn AWRA customer statements: Send statements, read aging, follow collections, and pr

AWRA Academy

Customer Success Playbook

Customer Success Playbook implementation Intermediate 40 min fa-award Onboarding, adoption, health review, and renewal signals. Learn AWRA customer success playbook: Onboarding, adoption, health review, and renewal signals. Explain the publ

AWRA Academy

Cycle Count Program

Cycle Count Program foundations Intermediate 42 min fa-rotate Build an ABC-focused count cadence with discrepancy control and management review. Learn AWRA cycle count program design: ABC focus, count cadence, discrepancy control, and manag

AWRA Academy

Data Migration in Practice

Data Migration in Practice implementation Intermediate 35 min fa-file-import Bring your existing data into AWRA without bringing the mess — clean it, import it, and validate that it landed right. Learn how to migrate data into AWRA OpsHub —

AWRA Academy

Dead Stock & Inventory Aging

Dead Stock & Inventory Aging foundations Intermediate 35 min fa-hourglass-end Find the stock that has stopped selling, measure how old it is, and turn it back into cash. Learn AWRA dead stock and inventory aging — identifying non-moving ite

AWRA Academy

Demand Forecasting Basics

Demand Forecasting Basics foundations Intermediate 35 min fa-chart-line Use past sales to estimate future demand so you buy ahead of need, not after a stockout. Learn AWRA demand forecasting basics — why forecast, using sales history and av

AWRA Academy

Department Procurement

Department Procurement modules Beginner 42 min fa-building-user Set departments, request ownership, and budget-style visibility for procurement work. Learn AWRA department procurement: Set departments, request ownership, and budget-style vi

AWRA Academy

Developer Marketplace Readiness

Developer Marketplace Readiness governance Intermediate 40 min fa-store Policies, app listing expectations, and integration quality. Learn AWRA developer marketplace readiness: Policies, app listing expectations, and integration quality. Ex

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