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Release Notes

35

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

177

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

70

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

34

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

63

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

111

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

180

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

153

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

852

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

115

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

124

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

139

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

54

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

65

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

36

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

12

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

15

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

15

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

3

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

228

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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AWRA Academy

852

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

AWRA Academy

Device Trust and MFA

Device Trust and MFA governance Advanced 40 min fa-fingerprint Control trusted devices, MFA recovery, session termination, biometric token controls, and safe user recovery. Learn AWRA device trust and MFA controls: trusted devices, session

AWRA Academy

Device Trust Operations

Device Trust Operations governance Intermediate 40 min fa-laptop-code Lock, unlock, revoke, terminate sessions, and biometric token controls. Learn AWRA device trust operations: Lock, unlock, revoke, terminate sessions, and biometric token

AWRA Academy

Dispatch Control

Dispatch Control modules Intermediate 42 min fa-truck-fast Control picking, packing, dispatch evidence, destination accountability, and outbound handoff. Learn AWRA dispatch control: picking, packing, dispatch evidence, destination accounta

AWRA Academy

Distribution Operations

Distribution Operations roles Intermediate 40 min fa-truck-ramp-box Multi-warehouse stock, transfers, sales orders, and delivery accountability. Learn AWRA distribution operations: Multi-warehouse stock, transfers, sales orders, and deliver

AWRA Academy

Document Vault and Compliance Evidence

Document Vault and Compliance Evidence governance Intermediate 42 min fa-folder-closed Operate document vault workflows for upload, secure download, archive, retention, and evidence packs. Learn AWRA document vault and compliance evidence w

AWRA Academy

Document Vault Operations

Document Vault Operations governance Intermediate 40 min fa-vault Upload, signed download, archive, and document hygiene. Learn AWRA document vault operations: Upload, signed download, archive, and document hygiene. Explain the security and

AWRA Academy

Electronics Retail and Service

Electronics Retail and Service roles Intermediate 40 min fa-laptop Serial numbers, warranties, returns, accessories, and asset-like items. Learn AWRA electronics retail and service: Serial numbers, warranties, returns, accessories, and asse

AWRA Academy

Email Notification Settings

Email Notification Settings governance Intermediate 40 min fa-envelope-open-text Reminder cadence, module emails, and deliverability checks. Learn AWRA email notification settings: Reminder cadence, module emails, and deliverability checks.

AWRA Academy

End-to-End Order Flow

End-to-End Order Flow foundations Beginner 45 min fa-arrows-turn-to-dots Trace request to RFQ, purchase order, receiving, sale, payment, and reporting as one connected operating flow. Learn AWRA end-to-end order flow from request to RFQ, PO

AWRA Academy

Exception to Resolution

Exception to Resolution foundations Beginner 40 min fa-circle-check Turn an alert into ownership, evidence, action, escalation, and closure without losing the source context. Learn AWRA exception to resolution workflow: alert ownership, evi

AWRA Academy

Executive Dashboard Design

Executive Dashboard Design reporting Intermediate 40 min fa-compass What owners should see first and how to prevent noisy dashboards. Learn AWRA executive dashboard design: What owners should see first and how to prevent noisy dashboards. E

AWRA Academy

Failed Report Diagnostics

Failed Report Diagnostics reporting Intermediate 40 min fa-wrench Failed runs, broken fields, stale data, and cleanup actions. Learn AWRA failed report diagnostics: Failed runs, broken fields, stale data, and cleanup actions. Explain the re

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