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Release Notes

46

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

284

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

85

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

54

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

91

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

199

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

252

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

189

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

883

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

142

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

176

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

194

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

65

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

90

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

43

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

16

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

17

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

24

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

5

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

225

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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Billing

189

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Blog

Free & Open-Source ERP: The True Cost

Free the way a puppy is free. Where the money actually goes, the three roles a self-hosted deployment quietly requires and nobody staffs, and the two situations where it is genuinely right in Kenya.

AWRA Blog

Free Zone or Mainland: One SKU, Two Landed Costs

Duty is suspended in a free zone, not waived. The same carton therefore has two true unit costs depending on where it ends up, and most stock systems can only hold one of them. The arithmetic, the failure mode, and how to structure it.

AWRA Blog

Freight That Cannot Be Shared by Weight

Our landed-cost engine spreads a freight bill by value or by quantity. It cannot spread it by weight or volume. For a landlocked buyer whose biggest cost is a lorry charging by the tonne, those were the two bases that would have been right.

AWRA Blog

Hospitality & Tourism Operations Software Across East Africa

East Africa's hotels, lodges and camps run on thin food-and-beverage margins and remote locations — from a Nairobi city hotel to a Serengeti camp to a Rwandan gorilla lodge. The disciplines that protect cost and control supply across hospitality.

AWRA Blog

Humanitarian Logistics: Keeping a Relief Supply Chain Accountable

Humanitarian logistics is supply-chain management with the difficulty turned up: fragile routes, prepositioned stock, cold chains, and cargo whose late arrival has human cost. The disciplines that keep a relief supply chain accountable across East Africa's hardest environments.

AWRA Blog

Importing Parts: Allocating a Container Honestly

A mixed container is the exact case where allocation matters most and the correct basis is unavailable. Why quantity allocation destroys a clip's cost, the split-delivery defect to work around, and why demurrage always lands after you start selling.

AWRA Blog

Inventory Management Software for Africa: What Actually Matters

Most inventory advice written for African businesses is inventory advice with a map on the cover. Four conditions genuinely change the priority order — and they push the same three capabilities to the top of every list, in every country.

AWRA Blog

Lead Time & Its Hidden Cost in Inventory

The gap between ordering and shelving stock drives almost every stockout, bloated buffer, and emergency order. What it really costs and how to tame it.

AWRA Blog

Manufacturing Operations in Nigeria: The Real Cost of Power

Nigerian manufacturers carry a cost their bill of materials rarely admits to: the price of making their own power, and the price of an input bought at a rate that has since moved. What it takes to know a unit cost before you price it.

AWRA Blog

Material You Do Not Own

Toll millers, cut-make-trim units and fabricators hold large quantities of somebody else's material. There is no ownership field anywhere on inventory, so by default it is all on your balance sheet.

AWRA Blog

Motor Dealer Stock: Every Unit Is Unique

Thirty vehicles, each individually costed, individually aging, each carrying unfinished paperwork. Item-per-vehicle is the model that works — and if credit is how you actually sell, this covers the yard and not the business.

AWRA Blog

Multi-Currency Accounting for Cross-Border East African Trade

When you buy in dollars, sell in shillings and move stock across three currencies, the rate you paid is rarely the rate in your books. The disciplines that let an East African trader state a true cost, protect a margin and reconcile across currencies.

AWRA Blog

Multi-Currency Operations in Fragile & Frontier Economies

In South Sudan, Somalia and the DRC the US dollar often matters more than the local currency, and where the local unit circulates it can move fast. The disciplines that let a business or program state its true cost and reconcile when the money itself is unstable.

AWRA Blog

One Number, Two Shapes

The till and the stock valuation once used different definitions of what an item cost. Both were defensible, both were implemented correctly, and the integrity report comparing them reported a variance that was purely a difference of opinion.

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