AWRA Help Center
Search the same approved public knowledge source used by AwraIQ. Results stay grounded in published AWRA resources, so buyers, customers, and support teams work from one source of truth.
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Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.
Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.
Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.
Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.
Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.
Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.
The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.
Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.
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Core product documentation, module explainers, operating concepts, and platform overviews.
Browse Help Sections
Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.
Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.
AWRA Blog
Duty is suspended in a free zone, not waived. The same carton therefore has two true unit costs depending on where it ends up, and most stock systems can only hold one of them. The arithmetic, the failure mode, and how to structure it.
AWRA Blog
East Africa's hotels, lodges and camps run on thin food-and-beverage margins and remote locations — from a Nairobi city hotel to a Serengeti camp to a Rwandan gorilla lodge. The disciplines that protect cost and control supply across hospitality.
AWRA Blog
Perishable stock, un-weighable portions, thin margins — store-to-kitchen flow, food cost decomposition, and the daily counts that decide the month.
AWRA Blog
Linen is the stock nobody counts because none of it is expensive, and one of the largest recurring purchases in the building. Par levels, the quarterly circulating count, and amenities as a cost per occupied room night.
AWRA Blog
Humanitarian logistics is supply-chain management with the difficulty turned up: fragile routes, prepositioned stock, cold chains, and cargo whose late arrival has human cost. The disciplines that keep a relief supply chain accountable across East Africa's hardest environments.
AWRA Blog
A mixed container is the exact case where allocation matters most and the correct basis is unavailable. Why quantity allocation destroys a clip's cost, the split-delivery defect to work around, and why demurrage always lands after you start selling.
AWRA Blog
Most inventory advice written for African businesses is inventory advice with a map on the cover. Four conditions genuinely change the priority order — and they push the same three capabilities to the top of every list, in every country.
AWRA Blog
Freight, duty, clearing, transport, and currency all belong in the unit cost — or your margins are fiction and your best-sellers may be priced below cost.
AWRA Blog
The gap between ordering and shelving stock drives almost every stockout, bloated buffer, and emergency order. What it really costs and how to tame it.
AWRA Blog
Dar es Salaam is the gateway for a landlocked region. The operational disciplines of port-to-corridor trade: landed cost, goods in transit as a location, custody down the chain, and the fleet as a cost centre.
AWRA Blog
Ethiopia is East Africa's manufacturing ambition and its agricultural heartland at once. The disciplines that turn raw materials into finished goods without losing the cost, and that hold a cooperative together from farm to sale.
AWRA Blog
Nigerian manufacturers carry a cost their bill of materials rarely admits to: the price of making their own power, and the price of an input bought at a rate that has since moved. What it takes to know a unit cost before you price it.
AWRA Blog
Toll millers, cut-make-trim units and fabricators hold large quantities of somebody else's material. There is no ownership field anywhere on inventory, so by default it is all on your balance sheet.
AWRA Blog
Thirty vehicles, each individually costed, individually aging, each carrying unfinished paperwork. Item-per-vehicle is the model that works — and if credit is how you actually sell, this covers the yard and not the business.
AWRA Blog
Four registrations, four currencies, one donor report — country dimensions, cross-border cost allocation, inter-office balances, and consolidation without the quarterly ritual.
AWRA Blog
When you buy in dollars, sell in shillings and move stock across three currencies, the rate you paid is rarely the rate in your books. The disciplines that let an East African trader state a true cost, protect a margin and reconcile across currencies.
AWRA Blog
The Egyptian pound and the Moroccan dirham are both "local currency" and almost nothing else about them is alike. Why one demands rate discipline per transaction and the other demands discipline about the euro.
AWRA Blog
In South Sudan, Somalia and the DRC the US dollar often matters more than the local currency, and where the local unit circulates it can move fast. The disciplines that let a business or program state its true cost and reconcile when the money itself is unstable.
AWRA Blog
Three currencies in one region behaving three different ways. Why the right software design is the one with no opinion about monetary policy, and the four habits that make margin visible instead of estimated.
AWRA Blog
Three donors, five grants, one ledger — dimensional accounting, shared-cost allocation without double recovery, and reports in every donor's format.
AWRA Blog
Zonal offices as real nodes, offline field capture, dual-jurisdiction records, and the fleet as a program cost — operations for programs from Dar to Kigoma.
AWRA Blog
The EAC and the Horn — six currencies, VAT between 15% and 18%, and customs rules that change what landed cost means.
AWRA Blog
A firm with no cost of goods leaks money through overhead — subscriptions nobody reviews, disbursements never recovered, buying nobody approved. How to close the gaps without making finance the enemy.
AWRA Blog
A clinic billing KES 4m a month at ninety-day settlement permanently carries KES 12m of somebody else's money. Why you must measure two ages rather than one, and why a third of your ageing is yours.
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