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Release Notes

35

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

190

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

73

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

40

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

68

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

115

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

210

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

159

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

854

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

127

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

129

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

153

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

57

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

73

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

40

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

12

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

15

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

15

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

3

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

218

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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Docs

218

Core product documentation, module explainers, operating concepts, and platform overviews.

Operations Glossary

Deduplication

Finding and merging records that describe the same real-world thing.

Operations Glossary

Deferred Revenue

Money received before the goods or services have been delivered.

Operations Glossary

Demurrage

Charges incurred when containers or vehicles are held beyond free time.

Operations Glossary

Dock Scheduling

Booking arrival slots so inbound and outbound vehicles do not collide.

Operations Glossary

Exchange Rate Gain or Loss

The profit or loss caused by currency movement between transaction and settlement.

Operations Glossary

Hedging

Locking in a future rate or price to reduce exposure to movement.

Operations Glossary

Hurdle Rate

The minimum return a proposed investment must clear to be approved.

Operations Glossary

Idempotency

The property that repeating an operation has no additional effect.

Operations Glossary

Import Declaration Form

A pre-shipment import authorisation required in Kenya and similar regimes.

Operations Glossary

Income Statement

A summary of revenue, costs and profit over a period.

Operations Glossary

Incoterms

Standard trade terms defining who pays for and risks each leg of a shipment.

Operations Glossary

KRA PIN

The taxpayer identification number issued by the Kenya Revenue Authority.

Operations Glossary

Make to Order

Producing only after a confirmed customer order is received.

Operations Glossary

Material Yield

The usable output obtained from a given quantity of input material.

Operations Glossary

Nearshoring

Moving supply closer to the point of demand, usually into a nearer region.

Operations Glossary

Offline-First

Designing software to keep working without a network connection.

Operations Glossary

Packing Slip

A document listing the contents of a shipment.

Operations Glossary

Pallet

A standard platform used to move and store goods as one handling unit.

Operations Glossary

Pick Face

The accessible front position where an item is picked from.

Operations Glossary

Production Routing

The defined sequence of operations and workstations used to make an item.

Operations Glossary

Quota

A limit on the quantity of a good that may be imported in a period.

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