Operations Glossary
Rate Limiting
Capping how many requests a client may make in a period.
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Operations Glossary
Capping how many requests a client may make in a period.
Operations Glossary
An early, non-binding request to learn what the market can offer.
Operations Glossary
Rules for how long records are kept before archiving or deletion.
Operations Glossary
An approved reference allowing a customer to return goods.
Operations Glossary
Checking counterparties against restricted-party and sanctions lists.
Operations Glossary
The proportion of production output rejected as unusable.
Operations Glossary
Signing in once with a central identity to access multiple systems.
Operations Glossary
One authoritative record for each fact, referenced rather than copied.
Operations Glossary
Deciding where each item should be stored to optimise handling.
Operations Glossary
The many small purchases that make up a small share of value but most transactions.
Operations Glossary
Following a consignment’s progress and reconstructing its history.
Operations Glossary
A reduction from list price given to a customer or channel.
Operations Glossary
A productivity measure of units handled per labour hour.
Operations Glossary
The share of available capacity or time actually put to productive use.
Operations Glossary
Tax deducted at source from a payment and remitted on the payee’s behalf.
Operations Glossary
Partly finished goods that are no longer raw material and not yet sellable.
Operations Glossary
An authorisation to produce a specified quantity of an item.
Operations Glossary
The short-term capital tied up in running the business day to day.
Operations Glossary
A control chart tracking the average of sampled measurements over time.
Operations Glossary
A North American standard for exchanging business documents electronically.
Operations Glossary
A structured text format widely used to exchange business documents.
Operations Glossary
A cumulative total from the start of the year to the current date.
Operations Glossary
A quality standard treating any defect rate above nothing as unacceptable.
Operations Glossary
A taxable supply charged at 0% VAT, with input tax still recoverable.
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