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Release Notes

46

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

284

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

85

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

54

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

91

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

199

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

252

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

189

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

883

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

142

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

176

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

194

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

65

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

90

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

43

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

16

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

17

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

24

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

5

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

225

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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Integrations

199

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

AWRA Blog

A Webhook URL Is a Password

A Slack incoming webhook has no signature, no key and no account behind it. Whoever holds the URL can post to that channel as you, forever — which makes it a credential wearing a link's clothing.

AWRA Blog

Add, Never Overwrite

Four storage connectors archive the same documents under the same filenames. Ask each what happens when the name is already taken and you get four different answers — one skips, one refuses on principle, two would replace.

AWRA Blog

An Integration You Have to Invite

A valid Notion token that has been shared with nothing can reach nothing, and it reports itself as working. The empty list that produces on the first attempt is the most useful thing about it.

AWRA Blog

Build vs Buy: The Second Developer Problem

A Nairobi build looks competitive against three years of subscription and never prices maintenance or the day the developer becomes unavailable. The four questions, a five-year comparison, and the two cases where building genuinely wins.

AWRA Blog

Bulk Import: Which Templates Actually Load

Thirteen templates download and eight import. Which is which, why the other five deliberately have no importer, the dependency order that stops a file failing on row one, and the fifty-row habit that substitutes for a preview.

AWRA Blog

Chat Alerts: Twenty Minutes, Real Behaviour Change

The cheapest integration available and the only one that changes behaviour rather than moving data. Six channels, why three topic channels beat one, and the mute problem that makes this look like it is working for months after it stopped.

AWRA Blog

Clear, Then Write

Each register is emptied and rewritten from the first cell on every run, which makes the tab a mirror rather than a record. One obvious cost, one hidden one, and one security property nobody asks about.

AWRA Blog

Connected, Active, Verified

A connection can hold an address, be switched on, and have proved it works — three separate facts. Collapsing them into one green tick is how a screen claims something nobody ever checked.

AWRA Blog

Disconnecting Should Actually Disconnect

Most products disconnect by deleting their copy of the credential. The grant stays live in your account indefinitely — and the difference is which token gets sent back.

AWRA Blog

eTIMS: How Filing Actually Works

Two independent guards against double filing, retries with backoff, the signed receipt stored on the invoice — and the two gaps a VAT-registered business must decide about before go-live: credit notes, and what a till does offline.

AWRA Blog

Every Connector Is a Push and a Cap

The connectors here share one shape: they push rather than pull, they are safe to run twice, they stop at two hundred records a run, and the button and the nightly job are the same code. Each of those is a decision worth understanding.

AWRA Blog

Four Categories and Nothing Else

Connecting your own email account moves four kinds of message and no others. Password resets and sign-in links keep going through the platform — enforced by the shape of the code rather than a setting.

AWRA Blog

Frequently Asked Questions

Answers to common questions about AWRA OpsHub, inventory, procurement, accounting, and integrations.

AWRA Blog

Inbound Webhooks, Signatures and Replays

One authenticated door instead of a per-vendor list. How the token differs from the HMAC signature, why replay protection matters more through ordinary failure than through attack, and the honest limit on what an inbound event can do.

AWRA Blog

Integrations: What a Logo on the Page Actually Means

Every integrations page is a grid of logos, and the tiles are four completely different products with four different failure modes. How to decode any of them with two questions, and which one to connect on day one.

AWRA Blog

It Has to Make the Spreadsheet Itself

There is no screen for choosing which spreadsheet to export into, and its absence is not an omission. The permission this connector holds cannot open a file it did not create.

AWRA Blog

M-Pesa Integration: What Runs in Each Direction

The feature that removes a daily job: a C2B payment quoting an invoice number attaches itself to that invoice. Collections, disbursements and reversal on your own Daraja credentials — plus the four gaps to plan a payout process around.

AWRA Blog

Mail That Falls Through

Five connected accounts are tried in a fixed order before the platform sends anything, and a failure at any of them is a fall-through rather than an error. A good design with one uncomfortable consequence.

AWRA Blog

Money Is an Integer

Payment providers take amounts as whole numbers of the smallest unit, and the conversion from a decimal is one line that is wrong in a specific, reproducible way if you write it the obvious way round.

AWRA Blog

No OAuth, No App, Just Your Keys

Three of the four storage connectors need us registered as an application with the provider. The fourth needs nothing from us — you create a key in your own account, write its policy, and the relationship is between your workspace and your bucket.

AWRA Blog

No Route Here Asks Who You Are Asking About

The public read interface has one property that decides most of its security: no route accepts an organisation identifier from the caller. The key carries it, so there is nothing for a client to get wrong or to change.

AWRA Blog

Nothing Is Archived Until You Tick It

A connected Drive account archives nothing. There is a second decision after the connection — five document types, five switches — and the path a document takes from the moment it is produced to the moment it lands.

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