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Release Notes

35

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

190

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

73

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

40

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

68

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

115

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

210

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

159

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

854

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

127

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

129

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

153

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

57

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

73

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

40

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

12

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

15

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

15

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

3

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

218

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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Integrations

115

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

FAQ

Frequently asked questions

AWRA FAQ content covers inventory, procurement, accounting, implementation timelines, support, APIs, training, and how organizations get started.

Integration Directory

Integration catalog

The integration directory helps teams understand which operational, finance, and workflow systems AWRA can connect with.

Integration Playbooks

Integration approach

AWRA supports API-led and workflow-based integrations for stock, procurement, finance, and related operational systems.

Integrations & Connectors

Africa's Talking SMS

Send transactional SMS alerts and OTPs via your own Africa's Talking account.

Integrations & Connectors

Airtable

Mirror customers and vendors into an Airtable base for lightweight tracking.

Integrations & Connectors

AWS S3 / Compatible

Archive invoices, POs, receipts and reports to your own S3 bucket — or any S3-compatible store (R2, Spaces, MinIO, B2).

Integrations & Connectors

Brevo

Send selected transactional emails (POs, RFQs, invoices, receipts) from your own Brevo (Sendinblue) account.

Integrations & Connectors

Discord

Webhook alerts for ops teams that live in Discord.

Integrations & Connectors

Dropbox

Archive invoices, POs, receipts and reports to Dropbox. Secure OAuth, per-type folders.

Integrations & Connectors

Google Chat

Post alerts, approvals and operational events to Google Chat spaces via webhook.

Integrations & Connectors

Google Drive

Archive invoices, POs, receipts and reports to a Google Drive folder. Secure OAuth, least-privilege file access.

Integrations & Connectors

Google Sheets

Export vendors, POs, invoices, quotations and RFQs to a live Google Sheet — one tab per register, refreshed on demand.

Integrations & Connectors

Google SSO

Let users sign in with their Google Workspace accounts (already available on this platform).

Integrations & Connectors

Google Workspace

Push delivery, approval and RFQ deadlines to Google Calendar, and send selected transactional emails from your own Gmail.

Integrations & Connectors

Inbound Webhooks

Securely receive signed events from external systems and trigger workflows or notifications.

Integrations & Connectors

Infobip SMS

Send SMS via your own Infobip account with your registered sender ID.

Integrations & Connectors

KRA eTIMS / iTax

Submit invoices to Kenya's eTIMS for compliant e-invoicing. Each tenant uses their own KRA PIN — initialise the device, then go live.

Integrations & Connectors

M-Pesa

Collect payments over M-Pesa (STK Push & C2B) using your own Daraja credentials. Show Pay-with-M-Pesa on invoices.

Integrations & Connectors

Mailchimp

Sync customers and vendors into a Mailchimp audience for campaigns and journeys.

Integrations & Connectors

Mailgun

Send selected transactional emails (POs, RFQs, invoices, receipts) from your own Mailgun domain.

Integrations & Connectors

Mailjet

Send selected transactional emails (POs, RFQs, invoices, receipts) from your own Mailjet account.

Integrations & Connectors

Make

Visual, multi-step automations across your app ecosystem.

Integrations & Connectors

Microsoft 365

Push delivery, approval and RFQ deadlines to Outlook Calendar, and send selected transactional emails from your own Outlook mailbox.

Integrations & Connectors

Microsoft Entra ID

Let users sign in with their Microsoft Entra ID (Azure AD) accounts — single sign-on for Microsoft 365 organisations.

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