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Release Notes

46

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

284

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

85

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

54

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

91

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

199

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

252

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

189

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

883

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

142

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

176

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

194

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

65

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

90

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

43

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

16

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

17

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

24

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

5

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

225

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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Integrations

199

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

AWRA Blog

The Write That Cannot Refuse

Object storage has no concept of declining a write. Put an object at an occupied key and the old one is gone. So the safety that stops a document being replaced lives somewhere else — and it is worth knowing exactly where.

AWRA Blog

Three Codes That Mean Accepted

A text message has no single moment of success. It is accepted, queued, handed to a network, delivered, perhaps read — and an API that answers immediately can only tell you about the first.

AWRA Blog

Three Fields, Nine Meanings

Three SMS providers, one settings screen, three stored fields — and what those fields mean changes entirely with the provider. Where to put the seam in a multi-provider feature, and what it costs.

AWRA Blog

Three Limits and a Colour

Discord rejects an embed whose title runs one character over. It does not trim it — it refuses the whole message. So the connector trims first, to a number deliberately below the published one.

AWRA Blog

Three Shapes a Receipt Rule Can Take

A rule about receipts can be an integration, an architecture or an accreditation, and only the first is something you can shortlist for. The third is answered by a public register in about two minutes and almost nobody evaluating from outside the country knows to look. Our own audit against one European regime, including the six days this site contradicted itself.

AWRA Blog

Three Zeros Mean Yes

A statutory e-invoicing interface answers every request with the same four fields, and one of them decides everything. The connector puts the authority's own code in front of you rather than translating it away.

AWRA Blog

Two Identical Events Are One Event

Webhook senders retry when they are unsure, so every receiver has to decide what a repeat means. The rule turns on the difference between a request we have seen and a request we have finished.

AWRA Blog

Two Letters Decide the Field

The value you paste into the sender field is sent under two different parameter names, chosen by its first two characters. That is Twilio telling you what kind of thing you gave it.

AWRA Blog

Two Producers, One Hook

Two separate parts of the product post to the same webhook and obey different rules about when to send. One is filtered by the tick boxes on the settings screen and the other is not, which reads as a bug and is correct.

AWRA Blog

Two Relations, and One Is Always Empty

A request for quotation has two routes to the quotes that came back. One is live. The other belongs to an earlier design that was replaced, never removed, and returns an empty list for every request that has ever existed — which is worse than a route that fails.

AWRA Blog

Typecast Is Doing a Lot of Work

One flag asks Airtable to make your value fit whatever the column is — and for a dropdown column, making it fit means adding a new option. The most convenient setting in the series.

AWRA Blog

We File to KRA Automatically. We Do Not Talk to IFMIS.

Every public tender has an integration line and it is usually answered with a yes. Ours: tax filing to KRA runs automatically against real endpoints, queued so a sale is never blocked, with the receipt number stored on the record. IFMIS, nothing at all. The difference is structural rather than effort, and knowing why will help you write a better specification.

AWRA Blog

WhatsApp & SMS Alerts for Operations

In Kenya an alert not on WhatsApp or SMS has not arrived. Both work on your own credentials, WhatsApp has one template rule that catches everybody, and the volume discipline matters more than the setup — because muting is silent and permanent.

AWRA Blog

When a Product Becomes a Service

A service can become a stock item at any time. A stock item can become a service only once nothing physical is attached to it, and the check runs on the form, through the API and at approval.

AWRA Blog

When One Tax Sits Inside Another Tax's Base

Two levies at 19% and 1% are not a levy at 20%. Where one is inside the other's base the difference is small, one-directional and permanent — and almost every finance system computes it by adding the rates.

AWRA Blog

Which Module a Message Belongs To

You choose which parts of the business forward events, so something has to decide which part each event came from. Where a notification carries a tag that is a fact; where it does not, it is a keyword search over the sentence.

AWRA Blog

You Cannot Just Send a WhatsApp

WhatsApp will not let a business send a message it has not read first. Every business-initiated notification uses wording approved by Meta in advance — which shapes everything about how the connector works.

AWRA Blog

You Chose the Join Key

Most integrations decide what makes two records the same and tell you afterwards. This one reads the answer out of your own table, which moves the decision somewhere you can see it.

AWRA Blog

Your Account Has Its Own Address

Most APIs live at one address for everybody. Infobip gives each account its own hostname, which makes the base URL configuration rather than a constant — and turns a username field into a web address.

AWRA Blog

Your Org Can Move

The address of your Salesforce org is not a constant. It is handed to you at connection, it can change on a renewal, and a connector that stopped listening will fail on a day nobody did anything.

AWRA Blog

ZATCA Phase 2: What Clearance Changes About Your System

Phase 1 asked you to generate a structured invoice. Phase 2 asked you to hand it over before you may issue it. That is not a bigger compliance task — it is a different architecture, and it means your system is no longer the record of its own invoice.

Page 5 of 9 · 199 articles

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