AWRA Help Center
Search the same approved public knowledge source used by AwraIQ. Results stay grounded in published AWRA resources, so buyers, customers, and support teams work from one source of truth.
What is new, release notes, changelog history, status updates, and product change tracking.
Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.
Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).
Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).
Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.
APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.
Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.
Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.
Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.
Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.
Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.
Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.
Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.
Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.
The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.
Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.
Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.
Core product documentation, module explainers, operating concepts, and platform overviews.
Browse Help Sections
Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.
APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.
Migrate to AWRA OpsHub
You keep your books. We move the operational layer — stock, buying, branches, and POS — into AWRA and sync clean context back to your accounting tool, so finance gains evidence instead of a second ledger to maintain. Most teams stand up the operations layer in 2–5 weeks, with the accounting sync mapped on day one.
Migrate to AWRA OpsHub
Inventory data usually imports cleanly — the real work is consolidating the buying, selling, and reporting tools that surround it. We bring those workflows onto shared records and retire the integration web that held them together.
Operations Glossary
A defined interface letting one system read from or write to another.
Operations Glossary
An automatic notification sent to another system when an event occurs.
Partner Program
There are four ways to partner with AWRA OpsHub: Referral (introduce leads, we close), Reseller (you own the client relationship), Solution/Implementation (deliver onboarding and configuration), and Technology/ISV (build an integration and list it in the marketplace).
Sales Payments
Yes — customers can pay by card. AWRA accepts Visa and Mastercard through your own Paystack account: a secure inline popup at the POS register (no page reload, so the cart is kept) or a hosted checkout link on invoices. A signed Paystack webhook confirms the charge, and the payment posts to the invoice or sale automatically.
Solutions by Company Size
Enterprise & Complex Operations Enterprise Solutions for enterprise Enterprise-grade control, governance, and scale — built to be adopted. Strict governance, audit trails, segregation of duties, security, and integrations for complex, multi-entity operations.
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