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Release Notes

35

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

106

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

60

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

29

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

47

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

63

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

124

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

91

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

449

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

95

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

103

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

67

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

26

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

20

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

19

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

7

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

5

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

12

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

1

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

36

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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Inventory & Warehouse

67

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

AWRA Blog

Retail & Distribution ERP for East African Chains

A retail or distribution chain that crosses East African borders faces the same shrinkage and thin margins in every market — plus currencies, corridors and connectivity a single-country tool never planned for. What it takes to run one chain across the region.

AWRA Blog

Returns & Credit Notes: Three Records, One Event

A return is the money, the stock and the story — and only the first is a credit note. Credit notes here carry an amount and no lines, and move no stock at all, which is how inventory quietly drifts upward.

AWRA Blog

Sales Software in Kenya: Quote to Cash Without the Gaps

A sale is not finished when the customer says yes. It is finished when the money is banked, the stock has moved, and the invoice matches what was actually delivered — and the gaps between are where revenue evaporates.

AWRA Blog

Serial & Warranty Tracking on Tyres and Batteries

The one place serial tracking pays back in the first month. Read the serial and you know when it sold, who supplied it and whether the claim is live — and six failures from one purchase order becomes a claim against your supplier.

AWRA Blog

Spare Parts Inventory: 4,000 Parts, 10,000 Names

The hardest inventory problem in Kenya, and not because of volume — the same alternator carries four names, so stock is counted three times and one person holds the mapping. What fixes it, in what order, and the vehicle record this does not have.

Awra Intelligence

Plain-language AI analysis

Across AWRA, the intelligence views explain themselves in plain language — not just charts. AI summary cards turn computed signals into a short read of what is happening and the recommended next action, on the insight dashboards (inventory, procurement, sales, accounting), demand forecasts, vendor scorecards, and RFQ quote analysis.

AWRA OpsHub Overview

Awra Intelligence Insights

Awra Intelligence Insights turns operational data into recommendations around reorder timing, vendor reliability, revenue signals, and cash-flow visibility.

AWRA OpsHub Overview

Platform overview

AWRA Operations Hub brings inventory control, procurement automation, sales management, vendor workflows, POS, and accounting reporting together in one intelligent platform.

AWRA Public Page

Ai Insights

AI & Insights From data to decisions Learn how data-driven scoring drives smarter inventory, procurement, sales, and finance actions. Insight signals explained How stockout risk, vendor reliability, and churn risk are scored. The goal is to

AWRA Public Page

Blog

AWRA OpsHub · Insights Operations intelligence, written by operators. Definitive guides, field-tested playbooks, and industry deep-dives on inventory, procurement, finance, and the discipline of running a tighter operation. + in-depth guide

AWRA Public Page

Brochure

Digital Brochure Overview AWRA OpsHub for modern operations teams. AWRA OpsHub is a unified intelligence platform that seamlessly connects your inventory, procurement, sales, and accounting operations into a single, high-performance ecosyst

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