AWRA Help Center
Search the same approved public knowledge source used by AwraIQ. Results stay grounded in published AWRA resources, so buyers, customers, and support teams work from one source of truth.
What is new, release notes, changelog history, status updates, and product change tracking.
Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.
Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).
Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).
Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.
APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.
Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.
Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.
Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.
Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.
Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.
Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.
Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.
Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.
The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.
Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.
Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.
Core product documentation, module explainers, operating concepts, and platform overviews.
Browse Help Sections
Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.
Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.
AWRA Blog
Every reorder calculation assumes an order placed today arrives a fixed number of days from today. On an island resupplied by scheduled sailings, the wait depends on when you asked relative to the cut-off — so the same order, placed two days apart, can land weeks apart.
AWRA Blog
Low stock announces itself: there is an instant when the quantity crosses the line, and something can be hung on that instant. Stock that has stopped moving has no such instant, because it is defined by the absence of one, so it has to be gone looking for.
AWRA Blog
A customer confirms on Tuesday, you deliver Friday, you invoice Monday. Between those points the commitment lives in a message thread — because there is no document for it. What follows from that, including why the credit check cannot fire any earlier than it does.
AWRA Blog
The invoice reader returns the page as text and three candidate values: a total, a date and a document number. It returns no line items, and everything it does return is a suggestion. Knowing exactly that is what makes it useful.
AWRA Blog
Stock valuation, receivables ageing, payables ageing and a payments register all exist and all work — every input a cash conversion cycle needs. Turning them into the three ratios, sized in days, is a report we can add to your workspace.
AWRA Blog
A restaurant, a bar and a pool bar are four businesses drawing on one set of stores. There is no outlet entity, so an outlet is a location plus a counter — and a counter belongs to one person, which quietly rewrites your bar rota.
AWRA Blog
One needs twelve records, the other needs one record and a count. The choice quietly determines whether your register is maintainable — and it is much harder to reverse than to make.
AWRA Blog
AWRA Intelligence Insights is the analytics layer of AWRA OpsHub — signals across inventory risk, vendor reliability, revenue momentum and financial stability from data you already generate. What it does and how it fits the suite.
AWRA Blog
AWRA Inventory is the stock-control module of AWRA OpsHub — real-time levels across warehouses, approval-controlled transfers, counts, quality holds and reorder alerts. What it does and how it fits the suite.
AWRA Blog
AWRA Sales is the revenue module of AWRA OpsHub — customers, quotations, invoices, payments and POS with real-time inventory deduction. What it does and how it fits the suite.
AWRA Blog
Money you already spent, sitting on a shelf, earning nothing and costing more every month. How to define dead stock, find it before it fossilizes, and clear it.
AWRA Blog
A boxed machine on a rack is stock; bolted to a floor it is an asset. Our system moves it across that line properly, on approval, with a linked record — and the moment it crosses it gains three capabilities it never had and still does not gain the one buyers assume.
AWRA Blog
An asset here is born one of two ways: entered by hand, or converted from stock. Neither remembers the purchase order. For a business buying equipment against a grant, a client project or a capitalisation threshold, that forgetting is the whole problem.
Awra Intelligence
Across AWRA, the intelligence views explain themselves in plain language — not just charts. AI summary cards turn computed signals into a short read of what is happening and the recommended next action, on the insight dashboards (inventory, procurement, sales, accounting), demand forecasts, vendor scorecards, and RFQ quote analysis.
AWRA OpsHub by market
An operations layer for Zimbabwean businesses and programmes: transactions stored in the currency they happened in at the rate actually applied, base currency in USD or ZWG, governed stock and procurement, assets with named custody — and a plain statement that we transmit nothing to ZIMRA.
AWRA OpsHub by market
Operations software for businesses trading across Antigua, St Kitts, St Vincent, Dominica, Grenada and St Lucia: one price list cannot serve six jurisdictions that share the XCD. Multi-island stock, a rate held per line, property records that carry the attributes a band turns on — and a straight answer on what we do not decide for you.
AWRA OpsHub Overview
Awra Intelligence Insights turns operational data into recommendations around reorder timing, vendor reliability, revenue signals, and cash-flow visibility.
AWRA OpsHub Overview
AWRA Operations Hub brings inventory control, procurement automation, sales management, vendor workflows, POS, and accounting reporting together in one intelligent platform.
AWRA OpsHub solutions
ERP for Kenyan processors and producers: true landed costs written onto the batch, quality holds that are enforced rather than advisory, batch-to-customer traceability in both directions, and governed procurement. Recipes and production orders are a scoped build, not a live feature — we say so on the page.
AWRA OpsHub solutions
Operations software for Kenyan cooperatives, aggregators, and input dealers: produce intake with weighing and grading, member payments to M-Pesa, input credit by check-off, stock control, and post-harvest loss tracking.
AWRA OpsHub solutions
Inventory software for Kenyan clinics and pharmacies: batch and expiry tracking, FEFO dispensing, consumables par levels, and an equipment register with named custodians.
AWRA Public Page
Learn how data-driven scoring drives smarter inventory, procurement, sales, and finance actions.
AWRA Public Page
Awra Intelligence Insights turns operational data into clear, actionable guidance — from inventory risk and vendor reliability to revenue momentum and financial stability.
AWRA Public Page
AWRA Inventory is the stock-control module of AWRA OpsHub — a control-room view for stock, warehouses, shelves, transfers, counts, alerts, and procurement triggers, built for teams that need inventory accuracy without slowing floor operations.
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