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Release Notes

44

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

248

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

87

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

53

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

92

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

200

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

257

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

177

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

855

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

136

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

164

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

187

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

65

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

86

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

43

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

16

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

15

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

23

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

5

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

220

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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Inventory & Warehouse

187

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Operations Glossary

Inventory Aging

A breakdown of stock by how long it has been held.

Operations Glossary

Inventory Traceability

The ability to trace any item forward and backward through the chain.

Operations Glossary

Inventory Turnover

How many times inventory is sold and replaced over a period.

Operations Glossary

Inventory Write-Off

Removing worthless stock from the books as an expense.

Operations Glossary

Just in Time

Receiving stock only as it is needed, holding inventory near zero.

Operations Glossary

Kitting

Combining separate items into a single sellable or issuable unit.

Operations Glossary

Lead Time

The total time between placing an order and receiving the goods.

Operations Glossary

Lot & Batch Tracking

Grouping stock by production batch for traceability and expiry control.

Operations Glossary

Min/Max Inventory

A replenishment rule that orders up to a maximum whenever stock hits a minimum.

Operations Glossary

Negative Stock

A recorded quantity below zero, signalling a sequencing or accuracy failure.

Operations Glossary

Par Level

The standard quantity a location should hold at the start of each period.

Operations Glossary

Pick List

The instruction set telling a picker what to collect and where from.

Operations Glossary

Picking

Retrieving items from storage to fulfil an order.

Operations Glossary

Proof of Delivery

Evidence that a consignment was received by the intended party.

Operations Glossary

Putaway

Moving received goods to their correct storage locations.

Operations Glossary

Quality Hold

Blocking stock from use or sale pending inspection or a decision.

Operations Glossary

Quick Ratio

A liquidity test of whether assets excluding stock cover current liabilities.

Operations Glossary

Reorder Point

The stock level that triggers a new purchase or production order.

Operations Glossary

Request for Quotation

An invitation to suppliers to submit priced quotes for specified items.

Operations Glossary

Safety Stock

A buffer of extra inventory held to protect against demand or supply variability.

Operations Glossary

Service Level

The target probability of meeting demand without a stockout.

Operations Glossary

Signature Capture

Taking a hand-drawn signature on screen at the moment goods change hands.

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