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Release Notes

35

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

190

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

73

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

40

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

68

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

115

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

210

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

159

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

854

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

127

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

129

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

153

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

57

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

73

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

40

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

12

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

15

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

15

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

3

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

218

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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Mobile / Scanner

68

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Linked Scanner Bridge

Scanner workflows

Linked Scanner Bridge helps teams use mobile-assisted scanning workflows for operational validation and faster inventory handling.

Android App

Android app

The AWRA OpsHub Android app is published on Google Play, free to install, and covers inventory movement, asset custody, scanning, GPS proof and offline field work.

App Marketplace

Mobile & Web Push

Deliver approvals and operational alerts to phones and browsers.

AWRA Blog

Four Things You Can Do With No Signal

Every cloud system is asked whether it works offline and almost every answer is useless. Here is the specific one: four operations complete with no network and sync later. Knowing precisely which four is the difference between a productive site visit and a wasted flight.

AWRA Blog

Mobile Money Reconciliation Across Africa (M-Pesa, MTN, Airtel)

The dominant payment rail across much of the continent and the worst-reconciled item on most balance sheets. Five structural reasons the statement never matches, the pattern that fixes it without an integration, and which single provider we actually connect to.

AWRA Blog

NGO & Donor-Funded Operations Across Southern Africa

Grants awarded in dollars, spent in kwacha, reported in a template nobody else uses, and audited two years later by someone who was not there. The reconstruction test, the advance regime that survives it, and an honest line on mobile money.

AWRA Blog

Offline Sync: What the Word Should Mean

Three different things get sold as offline and only one is worth anything to a driver in Kitui. Idempotent replay so a lost response cannot duplicate work, conflicts surfaced rather than resolved, and device trust that expires.

AWRA Blog

The Code That Matches Twelve Things

A storekeeper scans a label and four different records legitimately carry that number. What happens next is decided by who is holding the scanner — because access is applied before ambiguity, which means the same code can be unambiguous for a storekeeper and ambiguous for their manager.

AWRA Blog

The Count Is the One Thing the Phone Cannot Do Offline

Offline capture in our mobile app covers exactly four operations, and a stock count is not one of them. The count screens are on the phone and they work — they just need a live connection, because a count is not a delta like the other four, and because a stock freeze is a promise a disconnected device cannot make. For a branch pharmacy with weak signal that is the most important sentence in any demo.

AWRA Blog

The Device That Has Not Phoned Home

A storekeeper spends Thursday in a warehouse with no signal, and everything they do is sitting on the handset in their pocket. Which four operations work offline, and why a device showing zero queued is more concerning than one showing forty.

AWRA Blog

The Scanner You Already Own

A handheld barcode scanner is a keyboard that presses Enter — it has no opinion about what you scanned. A phone linked to the desktop sends the barcode to be resolved instead, and gets back an item, an order, or an explicit ambiguity. What that changes at a receiving bay, and where a wedge still wins.

AWRA Blog

The Signature That Scrolled The Page

On a phone, a signature is a swipe — and a swipe is also how you scroll a list, dismiss a sheet and pull to refresh. Who wins that gesture decides whether you capture a signature or the first inch of one. What signing on a device actually takes, why the mark travels as text rather than as a file, and the four questions to ask any vendor.

AWRA Blog

What Hardware You Actually Have To Buy

The shopping list is the first thing anybody asks for and the last thing most software gives you. Here is the whole of it, what each line connects to, and the four common purchases — biometric clock, connected scale, badge reader, fiscal device — that are read by nothing.

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