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Release Notes

35

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

190

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

73

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

40

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

68

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

115

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

210

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

159

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

854

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

127

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

129

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

153

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

57

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

73

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

40

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

12

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

15

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

15

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

3

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

218

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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Mobile / Scanner

68

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

AWRA Blog

What We Do Not Integrate With

The list vendors do not publish. Bank feeds, other mobile money rails, other tax authorities, other accounting packages, inbound messaging of any kind, marketplaces and scheduled pulls — with the reason for each and what to do instead.

AWRA Help Docs

AWRA Overview

AWRA Overview AWRA OpsHub helps teams manage inventory, procurement, assets, sales, POS, finance, reporting, workflows, integrations, mobile work, and support from one connected operations workspace. AWRA is designed for organizations that

AWRA Help Docs

Device Trust

Device Trust See every device and active session signed into your workspace, and lock, revoke or terminate any of them — including biometric enrolments and mobile push registrations. Device Trust lives under Security → Device Trust . When a

AWRA Help Docs

Inventory

Inventory Module Guide Use Inventory to define items, track stock, monitor movements, investigate differences, manage alerts, support scanner flows, and keep warehouse quantities trustworthy. Inventory is the operational record of what your

AWRA Help Docs

Inventory Users

Inventory User Help Path Inventory users keep item records, stock quantities, warehouses, movements, counts, scanner activity, and stock reports accurate. Inventory work affects procurement decisions, sales availability, finance reports, wa

AWRA Help Docs

Item Setup

Walkthrough: Item Setup Create a clean item record so stock movements, procurement, sales, POS, reports, and scanner lookup work correctly. Item setup is one of the most important first workflows in AWRA. A well-created item makes receiving

AWRA Help Docs

Mobile & Scanner Overview

Mobile & Scanner Overview This Mobile/Scanner guide helps users work with mobile, scanner, offline, barcode, warehouse, and field workflows. Use this page when you need practical help with Mobile & Scanner Overview. It keeps the older help

AWRA Help Docs

Mobile Apps

Mobile Apps & Linked Scanner Hardware Guide Use Mobile Apps to understand app modules, offline behavior, scanner flows, push notifications, authentication, sync assumptions, and troubleshooting. Mobile and scanner workflows help teams work

AWRA Help Docs

Notification Problems

Troubleshooting: Notification Problems Use this guide when email, in-app, SMS, mobile push, workflow, approval, RFQ, billing, or support notifications do not arrive. Notification problems can come from user contact details, profile preferen

AWRA Help Docs

Offline Expectations

Offline Expectations This Mobile/Scanner guide helps users work with mobile, scanner, offline, barcode, warehouse, and field workflows. Use this page when you need practical help with Offline Expectations. It keeps the older help topic usef

AWRA Help Docs

Offline Operations Center

Offline Operations Center See which field devices are still holding unsynced work, which have gone quiet, and which operations failed on their way back in — before someone notices a movement missing from stock. Field teams work where connec

AWRA Help Docs

Scanner Not Working

Troubleshooting: Scanner Not Working Use this guide when a barcode scanner, camera scan, mobile scan, asset label, bin label, or warehouse device does not work as expected. Scanner issues can come from device battery, camera permission, Blu

AWRA Help Docs

Scanner Workflows

Scanner Workflows This Mobile/Scanner guide helps users work with mobile, scanner, offline, barcode, warehouse, and field workflows. Use this page when you need practical help with Scanner Workflows. It keeps the older help topic useful whi

AWRA Help Docs

Stock Mismatch

Troubleshooting: Stock Mismatch Use this guide when AWRA stock does not match physical stock, available stock, scanner results, or expected movement history. A stock mismatch means the quantity you expect does not match the quantity shown,

AWRA Help Docs

Troubleshooting Overview

Troubleshooting Overview This Troubleshooting guide helps users diagnose common issues before opening a support ticket. Use this page when you need practical help with Troubleshooting Overview. It keeps the older help topic useful while lin

AWRA Help Docs

Warehouse Teams

Warehouse Team Help Path Warehouse teams keep physical stock aligned with AWRA through receiving, picking, transfers, counts, scanner flows, and exception reporting. Warehouse work connects the physical floor to the records everyone else tr

AWRA Help Docs

Warehouses, Transfers & Scanner

Warehouses, Transfers & Scanner Guide Use this guide to manage warehouse structure, transfer states, scanner steps, offline expectations, device assumptions, and exception handling. Warehouse work turns AWRA records into physical action. Tr

AWRA Industries

Logistics & Warehousing

Logistics & Warehousing Location-aware execution Control receiving, slotting, transfers, and variance at warehouse speed. Warehouse and logistics teams use AWRA for receiving, location control, transfers, cycle counts, scanner workflows, an

AWRA OpsHub by market

From Dar to Dodoma, one governed operation

Operations software for Tanzanian businesses and NGOs: multi-branch inventory, distribution and van stock, procurement governance, donor fund tracking, and offline mobile. TZS-ready.

AWRA OpsHub by market

Operations as clean as the market expects

Operations software for Rwandan businesses and NGOs: inventory, procurement with approvals, asset registers, donor fund tracking, and offline mobile — RWF-ready, governance-grade.

AWRA OpsHub solutions

Make the field as visible as the warehouse

Field operations software for Kenyan distributors, installers, and service teams: job cards with evidence, van stock control, equipment custody, offline stock movement on mobile, and fleet & fuel discipline.

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