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Release Notes

46

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

284

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

85

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

54

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

91

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

199

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

252

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

189

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

883

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

142

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

176

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

194

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

65

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

90

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

43

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

16

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

17

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

24

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

5

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

225

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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Mobile / Scanner

91

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

AWRA Help Docs

Inventory

Use Inventory to define items, track stock, monitor movements, investigate differences, manage alerts, support scanner flows, and keep warehouse quantities trustworthy.

AWRA Help Docs

Inventory Users

Inventory users keep item records, stock quantities, warehouses, movements, counts, scanner activity, and stock reports accurate.

AWRA Help Docs

Item Setup

Create a clean item record so stock movements, procurement, sales, POS, reports, and scanner lookup work correctly.

AWRA Help Docs

Mobile & Scanner Overview

This Mobile/Scanner guide helps users work with mobile, scanner, offline, barcode, warehouse, and field workflows.

AWRA Help Docs

Mobile Apps

Use Mobile Apps to understand app modules, offline behavior, scanner flows, push notifications, authentication, sync assumptions, and troubleshooting.

AWRA Help Docs

Notification Problems

Use this guide when email, in-app, SMS, mobile push, workflow, approval, RFQ, billing, or support notifications do not arrive.

AWRA Help Docs

Offline Expectations

This Mobile/Scanner guide helps users work with mobile, scanner, offline, barcode, warehouse, and field workflows.

AWRA Help Docs

Offline Operations Center

See which field devices are still holding unsynced work, which have gone quiet, and which operations failed on their way back in — before someone notices a movement missing from stock.

AWRA Help Docs

Scanner Not Working

Use this guide when a barcode scanner, camera scan, mobile scan, asset label, bin label, or warehouse device does not work as expected.

AWRA Help Docs

Scanner Workflows

This Mobile/Scanner guide helps users work with mobile, scanner, offline, barcode, warehouse, and field workflows.

AWRA Help Docs

Stock Mismatch

Use this guide when AWRA stock does not match physical stock, available stock, scanner results, or expected movement history.

AWRA Help Docs

Troubleshooting Overview

This Troubleshooting guide helps users diagnose common issues before opening a support ticket.

AWRA Help Docs

Warehouse Teams

Warehouse teams keep physical stock aligned with AWRA through receiving, picking, transfers, counts, scanner flows, and exception reporting.

AWRA Help Docs

Warehouses, Transfers & Scanner

Use this guide to manage warehouse structure, transfer states, scanner steps, offline expectations, device assumptions, and exception handling.

AWRA Industries

Logistics & Warehousing

Logistics & Warehousing Location-aware execution Control receiving, slotting, transfers, and variance at warehouse speed. Warehouse and logistics teams use AWRA for receiving, location control, transfers, cycle counts, scanner workflows, and approvals.

AWRA OpsHub by market

From Dar to Dodoma, one governed operation

Operations software for Tanzanian businesses and NGOs: multi-branch inventory, distribution and van stock, procurement governance, donor fund tracking, and offline mobile. TZS-ready.

AWRA OpsHub by market

Operations as clean as the market expects

Operations software for Rwandan businesses and NGOs: inventory, procurement with approvals, asset registers, donor fund tracking, and offline mobile — RWF-ready, governance-grade.

AWRA OpsHub solutions

Make the field as visible as the warehouse

Field operations software for Kenyan distributors, installers, and service teams: job cards with evidence, van stock control, equipment custody, offline stock movement on mobile, and fleet & fuel discipline.

AWRA Public Page

Android Mobile App on Google Play

Built for warehouse teams, field custodians, approvers, and mobile operators who need scanning, GPS proof, offline work, and secure sync without waiting for stable internet.

AWRA Public Page

AWRA Linked Scanner / Mobile Scan Bridge

AWRA Linked Scanner Bridge allows teams to connect mobile scanners to web operations in seconds. QR-based pairing, secure session tokens, and live event streaming deliver speed on the floor while maintaining governance and traceability.

AWRA Public Page

AWRA OpsHub on iPhone & iPad

Every iPhone and iPad in your organisation can run the whole product right now, in Safari: approvals, purchase orders, requests, invoices, tickets, reports. What a native app adds is the hardware — the camera, working with no signal, and push that arrives with the browser closed.

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