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Release Notes

46

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

284

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

85

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

54

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

91

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

199

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

252

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

189

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

883

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

142

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

176

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

194

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

65

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

90

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

43

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

16

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

17

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

24

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

5

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

225

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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Mobile / Scanner

91

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

AWRA Public Page

Contact AWRA OpsHub

Talk to us about inventory control, procurement workflows, offline mobile operations, asset tracking, governance, implementation, or partnerships.

AWRA Public Page

Device Trust

AWRA Device Trust gives enterprise teams a clear security layer for trusted devices, mobile offline access, session review, revocation, device evidence, and access governance across warehouse, field, finance, vendor, and admin workflows.

AWRA Public Page

Industry Spotlights

Benchmarks and workflows tailored to inventory, procurement, assets, mobile teams, finance, and governance in each sector.

AWRA Public Page

Integration Playbooks

Turn integration strategy into execution steps for stock, procurement, assets, finance, reports, vendors, mobile offline queues, and governed automation.

AWRA Public Page

Mobile Offline Operations

AWRA’s mobile offline mode covers four field operations — stock transfers, inventory check-out and check-in, and asset movements — captured with GPS and synced safely when the device reconnects.

AWRA Public Page

Offline Operations Control Center

AWRA gives operations leaders a command view for mobile offline activity: queued actions, failed syncs, GPS proof, stale devices, and conflict reasons without pretending the server can see a phone that has no internet.

AWRA Public Page

Our Approach, Technology & Roadmap

At AWRA OpsHub, we combine real-world operational experience, governed workflows, intelligent automation, and secure modern technology to help organizations run inventory, procurement, assets, finance, reporting, integrations, and mobile field work with confidence.

AWRA Public Page

Sales Payments

Take M-Pesa and card payments from your customers at the POS and on invoices — STK prompts, scan-to-pay QR, customer-initiated Paybill/Till, and cards — and watch each one reconcile itself onto the right sale.

AWRA Public Page

Security & Compliance

AWRA OpsHub protects organization data, permissions, MFA, sessions, devices, encryption boundaries, and audit history across inventory, procurement, sales, accounting, mobile, and vendor workflows.

AWRA Public Page

Warehouse Management System

AWRA warehouse management connects locations, item movements, transfers, counts, approvals, and scan workflows so teams can run daily warehouse work without losing control of the audit trail.

Customers

Customers — Stories & Results

Customers The operations problems AWRA was built to solve. From hospitals and retailers to NGOs, schools, and logistics teams, organisations use AWRA OpsHub to bring inventory, procurement, sales, and finance into one trusted operating picture.

iOS App

iOS roadmap

The iOS page outlines AWRA mobile direction and related field mobility capabilities for future and current operational use.

Item Master Governance

Preventing duplicate items and governing critical changes

An exact match on name within the same category is refused outright. Above 86 per cent similarity a near-duplicate is surfaced beside the record it resembles, with that record's stock, barcode and thresholds, and the person decides. Barcodes are checked for collisions across the item catalogue and the asset register together. Nine fields — barcode, category, inventory account, tax treatment, tracking mode, lot, serial and expiry tracking, and FEFO policy — are held for a second approver, with the live record untouched until the change is approved.

Notifications & Alert Channels

Which notification channels are supported

Ten delivery channels: in-app, email, mobile push, Slack, Microsoft Teams, Telegram, Discord, Google Chat, WhatsApp and SMS. Every one of the 75-plus catalogued events can be switched on or off per channel independently. Eight channels default to on; SMS and WhatsApp default to off, because one bills per message and both reach a person on a channel they use for their own life.

Operations Glossary

Barcode

A machine-readable code printed on an item, label or location.

Operations Glossary

Mobile Scanning

Capturing warehouse transactions on a handheld or phone at the point of work.

Sales Payments

M-Pesa options: STK, QR, Paybill & Till

AWRA supports both Paybill and Till (Buy Goods) on M-Pesa. You can charge with an STK push (a PIN prompt to the customer's phone), show a dynamic scan-to-pay QR for the exact amount, or accept customer-initiated payments where the customer pays your Paybill/Till directly — which auto-confirm against the matching invoice once your C2B confirmation URLs are registered.

Where we operate

Where AWRA operates

AWRA OpsHub is cloud-based and available globally. We are built for emerging markets — local and mobile-money payments, offline operation, and multi-currency — and serve teams across Africa, the Middle East, Asia, Europe, and the Americas. Available wherever you operate.

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