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Contact AWRA OpsHub
Talk to us about inventory control, procurement workflows, offline mobile operations, asset tracking, governance, implementation, or partnerships.
AWRA Help Center
Search the same approved public knowledge source used by AwraIQ. Results stay grounded in published AWRA resources, so buyers, customers, and support teams work from one source of truth.
What is new, release notes, changelog history, status updates, and product change tracking.
Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.
Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).
Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).
Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.
APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.
Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.
Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.
Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.
Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.
Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.
Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.
Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.
Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.
The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.
Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.
Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.
Core product documentation, module explainers, operating concepts, and platform overviews.
Browse Help Sections
Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.
Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.
AWRA Public Page
Talk to us about inventory control, procurement workflows, offline mobile operations, asset tracking, governance, implementation, or partnerships.
AWRA Public Page
AWRA Device Trust gives enterprise teams a clear security layer for trusted devices, mobile offline access, session review, revocation, device evidence, and access governance across warehouse, field, finance, vendor, and admin workflows.
AWRA Public Page
Benchmarks and workflows tailored to inventory, procurement, assets, mobile teams, finance, and governance in each sector.
AWRA Public Page
Turn integration strategy into execution steps for stock, procurement, assets, finance, reports, vendors, mobile offline queues, and governed automation.
AWRA Public Page
AWRA’s mobile offline mode covers four field operations — stock transfers, inventory check-out and check-in, and asset movements — captured with GPS and synced safely when the device reconnects.
AWRA Public Page
AWRA gives operations leaders a command view for mobile offline activity: queued actions, failed syncs, GPS proof, stale devices, and conflict reasons without pretending the server can see a phone that has no internet.
AWRA Public Page
At AWRA OpsHub, we combine real-world operational experience, governed workflows, intelligent automation, and secure modern technology to help organizations run inventory, procurement, assets, finance, reporting, integrations, and mobile field work with confidence.
AWRA Public Page
Take M-Pesa and card payments from your customers at the POS and on invoices — STK prompts, scan-to-pay QR, customer-initiated Paybill/Till, and cards — and watch each one reconcile itself onto the right sale.
AWRA Public Page
AWRA OpsHub protects organization data, permissions, MFA, sessions, devices, encryption boundaries, and audit history across inventory, procurement, sales, accounting, mobile, and vendor workflows.
AWRA Public Page
AWRA warehouse management connects locations, item movements, transfers, counts, approvals, and scan workflows so teams can run daily warehouse work without losing control of the audit trail.
Customers
Customers The operations problems AWRA was built to solve. From hospitals and retailers to NGOs, schools, and logistics teams, organisations use AWRA OpsHub to bring inventory, procurement, sales, and finance into one trusted operating picture.
iOS App
The iOS page outlines AWRA mobile direction and related field mobility capabilities for future and current operational use.
Item Master Governance
An exact match on name within the same category is refused outright. Above 86 per cent similarity a near-duplicate is surfaced beside the record it resembles, with that record's stock, barcode and thresholds, and the person decides. Barcodes are checked for collisions across the item catalogue and the asset register together. Nine fields — barcode, category, inventory account, tax treatment, tracking mode, lot, serial and expiry tracking, and FEFO policy — are held for a second approver, with the live record untouched until the change is approved.
Notifications & Alert Channels
Ten delivery channels: in-app, email, mobile push, Slack, Microsoft Teams, Telegram, Discord, Google Chat, WhatsApp and SMS. Every one of the 75-plus catalogued events can be switched on or off per channel independently. Eight channels default to on; SMS and WhatsApp default to off, because one bills per message and both reach a person on a channel they use for their own life.
Operations Glossary
A machine-readable code printed on an item, label or location.
Operations Glossary
A globally unique product identifier used in barcodes and trade.
Operations Glossary
Capturing warehouse transactions on a handheld or phone at the point of work.
Sales Payments
AWRA supports both Paybill and Till (Buy Goods) on M-Pesa. You can charge with an STK push (a PIN prompt to the customer's phone), show a dynamic scan-to-pay QR for the exact amount, or accept customer-initiated payments where the customer pays your Paybill/Till directly — which auto-confirm against the matching invoice once your C2B confirmation URLs are registered.
Where we operate
AWRA OpsHub is cloud-based and available globally. We are built for emerging markets — local and mobile-money payments, offline operation, and multi-currency — and serve teams across Africa, the Middle East, Asia, Europe, and the Americas. Available wherever you operate.
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