AWRA Help Center
Search the same approved public knowledge source used by AwraIQ. Results stay grounded in published AWRA resources, so buyers, customers, and support teams work from one source of truth.
What is new, release notes, changelog history, status updates, and product change tracking.
Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.
Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).
Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).
Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.
APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.
Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.
Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.
Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.
Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.
Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.
Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.
Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.
Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.
The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.
Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.
Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.
Core product documentation, module explainers, operating concepts, and platform overviews.
Browse Help Sections
Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.
Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.
AWRA Help Docs
Compliance Evidence Packs Build one downloadable, checksummed archive of the records an auditor asks for — audit logs, approvals, deletion history, access history, document activity and signature coverage — instead of exporting six screens
AWRA Help Docs
Document Vault Keep contracts, licences, certificates and policies in one classified store where every view and download is recorded — instead of in an email thread or a shared drive nobody controls. The Document Vault sits under Security .
AWRA Help Docs
Troubleshooting: Login Issues Use this guide when you cannot sign in, reset your password, complete MFA, find your workspace, or access AWRA after an invitation. Login problems usually come from a wrong email address, expired invitation, fo
AWRA Help Docs
MFA & Account Safety This Security Basics guide helps users understand safe account behavior, MFA, role visibility, and access support paths. Use this page when you need practical help with MFA & Account Safety. It keeps the older help topi
AWRA Help Docs
Permissions Guide Learn why menus, buttons, records, reports, warehouses, and approvals may appear for one user but not another. AWRA shows each person the tools that match their assigned role, branch, warehouse, workflow responsibility, an
AWRA Help Docs
Permissions Help This Security Basics guide helps users understand safe account behavior, MFA, role visibility, and access support paths. Use this page when you need practical help with Permissions Help. It keeps the older help topic useful
AWRA Help Docs
Security Overview This Security Basics guide helps users understand safe account behavior, MFA, role visibility, and access support paths. Use this page when you need practical help with Security Overview. It keeps the older help topic usef
AWRA Help Docs
Supplier Prequalification Let suppliers apply to work with you through a public form with no login, review their documents and category claims in one queue, and approve the ones you want as vendors. Prequalification is the front door to you
AWRA Help Docs
Trash & Restore Deleted records go to Trash rather than disappearing. You can see what a restore or a permanent delete would affect, put a legal hold on anything that must survive, and require approval before anything is destroyed. Trash is
AWRA Industries
Agribusiness & Farm Inputs Seasonal and perishable Hold a season of input stock across depots without losing it to expiry. Agribusinesses and input distributors use AWRA for depot-level stock, batch and expiry tracking with first-to-expire
AWRA Industries
Healthcare Critical supply control Protect operational supplies with cleaner visibility and approvals. Healthcare teams use AWRA to monitor critical consumables, control purchasing, receive supplies, and report availability by location. AWR
AWRA Industries
NGOs & Field Programs Program accountability Track supplies, procurement, and field operations with donor-ready evidence. NGOs use AWRA to manage program supplies, field requests, procurement approvals, transfers, and reporting across locat
AWRA OpsHub by market
In Colombia a supplier invoice on credit terms is not deductible until you, the buyer, send two electronic acknowledgements — one for the invoice and one for the goods. We record the delivery already. We cannot send either message, and this page says exactly what that would take.
AWRA OpsHub solutions
Financial and operations management for churches and faith organizations in Kenya: offering and tithe reconciliation, building and project fund tracking, procurement governance, asset registers, and reporting the congregation can trust.
AWRA OpsHub solutions
The financial and operational backbone for Kenyan law, audit, and consulting firms: engagement profitability, expense and procurement control, and IT asset registers — alongside your practice-management tools. We do not do client or trust accounting, and this page says so.
AWRA OpsHub solutions
Procurement software for NGOs: requisitions, threshold approvals, RFQs, quotation comparison, committee records, and three-way matching — one auditable chain.
AWRA OpsHub solutions
Inventory software for NGOs: relief items and program supplies with receipts against POs, issues against programs, stock counts, expiry tracking, and audit-ready adjustments.
AWRA Public Page
Accessibility Statement Building AWRA for inclusive and practical use AWRA is used across teams with different abilities, environments, and device constraints. Accessibility is a product quality requirement, not a separate feature. This sta
AWRA Public Page
How We Build • How We Protect • Where We’re Going Built With Purpose . Engineered for Trust . Designed for the Future . At AWRA OpsHub, we combine real-world operational experience, governed workflows, intelligent automation, and secure mod
AWRA Public Page
Asset Tracking + Movement Governance AWRA Assets — know who has every asset, where it is, and why it moved. AWRA Asset Tracking gives growing organizations a clean system of record for laptops, equipment, furniture, tools, routers, pooled c
AWRA Public Page
Audit trail integrity If somebody edits your audit trail, you will know . Every entry AWRA records is sealed to the entry before it. Change one and its seal stops matching. Remove one and the next entry points at something that no longer ex
AWRA Public Page
Compliance Evidence Packs Export the proof behind every approval, control, exception, and financial decision. AWRA Compliance Evidence Packs help teams assemble audit-ready exports that connect approvals, documents, transaction history, sec
AWRA Public Page
Compliance Matrix One page. Five regulatory regimes. A shared source of truth. A side-by-side view of how AWRA OpsHub supports customers subject to the Kenya Data Protection Act, GDPR & UK GDPR, POPIA, the Nigeria NDPA, and HIPAA-aligned sa
AWRA Public Page
Cookie Policy Understanding how intelligent tracking powers performance and security while strictly respecting ethical boundaries. You can manage cookies via your browser settings and our Cookie Preferences page. Intelligent Tracking, Ethic
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