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AWRA Help Center

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Release Notes

46

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

284

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

85

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

54

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

91

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

199

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

252

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

189

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

883

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

142

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

176

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

194

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

65

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

90

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

43

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

16

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

17

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

24

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

5

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

225

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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Security

252

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

AWRA Help Docs

Audit Logs

A tamper-evident record of what happened in your workspace — who did it, when, from where — that you can filter, export, and cryptographically verify.

AWRA Help Docs

Compliance Evidence Packs

Build one downloadable, checksummed archive of the records an auditor asks for — audit logs, approvals, deletion history, access history, document activity and signature coverage — instead of exporting six screens by hand.

AWRA Help Docs

Document Vault

Keep contracts, licences, certificates and policies in one classified store where every view and download is recorded — instead of in an email thread or a shared drive nobody controls.

AWRA Help Docs

Login Issues

Use this guide when you cannot sign in, reset your password, complete MFA, find your workspace, or access AWRA after an invitation.

AWRA Help Docs

MFA & Account Safety

This Security Basics guide helps users understand safe account behavior, MFA, role visibility, and access support paths.

AWRA Help Docs

Permissions Guide

Learn why menus, buttons, records, reports, warehouses, and approvals may appear for one user but not another.

AWRA Help Docs

Permissions Help

This Security Basics guide helps users understand safe account behavior, MFA, role visibility, and access support paths.

AWRA Help Docs

Security Overview

This Security Basics guide helps users understand safe account behavior, MFA, role visibility, and access support paths.

AWRA Help Docs

Supplier Prequalification

Let suppliers apply to work with you through a public form with no login, review their documents and category claims in one queue, and approve the ones you want as vendors.

AWRA Help Docs

Trash & Restore

Deleted records go to Trash rather than disappearing. You can see what a restore or a permanent delete would affect, put a legal hold on anything that must survive, and require approval before anything is destroyed.

AWRA OpsHub solutions

Know which engagements make money, while they are still running

The financial and operational backbone for Kenyan law, audit, and consulting firms: engagement profitability, expense and procurement control, and IT asset registers — alongside your practice-management tools. We do not do client or trust accounting, and this page says so.

AWRA Public Page

Accessibility Statement

AWRA is used across teams with different abilities, environments, and device constraints. Accessibility is a product quality requirement, not a separate feature.

AWRA Public Page

Audit Trail Integrity

Every entry AWRA records is sealed to the entry before it. Change one and its seal stops matching. Remove one and the next entry points at something that no longer exists.

AWRA Public Page

AWRA Security Operations

AWRA Security Operations delivers practical control over access boundaries, trusted devices, MFA policy enforcement, and audit evidence. It combines defensive posture with day-to-day usability for fast-moving operations teams.

AWRA Public Page

Compliance Evidence Packs

AWRA Compliance Evidence Packs help teams assemble audit-ready exports that connect approvals, documents, transaction history, security posture, procurement decisions, finance reviews, and responsible users into one reviewable packet.

AWRA Public Page

Compliance Matrix

A side-by-side view of how AWRA OpsHub supports customers subject to the Kenya Data Protection Act, GDPR & UK GDPR, POPIA, the Nigeria NDPA, and HIPAA-aligned safeguards for operational health data.

AWRA Public Page

Cookie Policy

Understanding how intelligent tracking powers performance and security while strictly respecting ethical boundaries.

AWRA Public Page

Custom Reports Builder

AWRA Custom Reports turns live operational records into governed, reusable reporting definitions. Teams can choose datasets, columns, filters, grouping, calculations, exports, and sharing rules without losing organization boundaries or audit discipline.

AWRA Public Page

Customer Stories

See how teams use AWRA OpsHub to reduce stockouts, shorten procurement cycles, strengthen audit evidence, and give leaders clearer control over everyday operations.

AWRA Public Page

Data Processing Agreement

The binding terms that govern how AWRA OpsHub processes personal data on behalf of your organization, in compliance with the Kenya Data Protection Act, 2019 and other applicable data protection laws.

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