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Release Notes

35

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

190

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

73

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

40

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

68

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

115

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

210

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

159

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

854

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

127

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

129

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

153

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

57

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

73

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

40

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

12

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

15

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

15

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

3

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

218

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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Setup Guides

127

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

AWRA Public Page

Operations Glossary

Operations Glossary guidance for AWRA public page workflows, setup, troubleshooting, and support.

AWRA Public Page

Partner Sales Deck

Partner Sales Deck Save as PDF Book a demo AWRA OpsHub One connected hub to run your operations. Inventory, procurement, point of sale, assets, finance, and reporting — in a single accountable system built for African and emerging-market te

AWRA Public Page

Pharmacy

Pharmacy guidance for AWRA public page workflows, setup, troubleshooting, and support.

AWRA Public Page

Pos

Pos guidance for AWRA public page workflows, setup, troubleshooting, and support.

AWRA Public Page

Professional Services

Professional Services guidance for AWRA public page workflows, setup, troubleshooting, and support.

AWRA Public Page

Public Sector

Public Sector guidance for AWRA public page workflows, setup, troubleshooting, and support.

AWRA Public Page

Real Estate

Real Estate guidance for AWRA public page workflows, setup, troubleshooting, and support.

AWRA Public Page

Register

01 Profile and admin Create the company profile, region, phone, and first administrator. 02 Branches and controls Set up branches, roles, approvals, and permissions. 03 Inventory to finance Configure inventory, procurement, POS, sales, and

AWRA Public Page

Releases Feed

Releases Feed guidance for AWRA public page workflows, setup, troubleshooting, and support.

AWRA Public Page

Reports

Reports guidance for AWRA public page workflows, setup, troubleshooting, and support.

AWRA Public Page

Request Demo

Book a Demo See AWRA OpsHub against the workflows your team actually runs. We do not treat demos as generic product calls. Our AWRA demo is a guided walkthrough shaped around your operating model: inventory, procurement, sales/POS, finance,

AWRA Public Page

Retail

Retail guidance for AWRA public page workflows, setup, troubleshooting, and support.

AWRA Public Page

Role-Based Solutions

Role-based solutions Operational pages for every team that keeps the business moving. Each page maps AWRA OpsHub to the workflows, controls, metrics, and implementation resources that matter to a specific buyer or operating team. Talk to AW

AWRA Public Page

Sacco

Sacco guidance for AWRA public page workflows, setup, troubleshooting, and support.

AWRA Public Page

Solutions Directory

Solutions Directory guidance for AWRA public page workflows, setup, troubleshooting, and support.

AWRA Public Page

Supplier Prequalification

Procurement · Supplier Onboarding Supplier Prequalification Turn supplier onboarding into a structured pipeline — apply → review → approve → vendor . Publish a no-login application link, let AI score and flag risk, then approve qualified su

AWRA Public Page

Usage Guidelines

Usage Guidelines guidance for AWRA public page workflows, setup, troubleshooting, and support.

AWRA Public Page

Warehouse Slotting

Implementation Guide Warehouse Slotting and Default Locations Define a default warehouse, create a default storage location, and let AWRA prefill transfer and inventory screens automatically. Keep slotting consistent across every warehouse.

Compare AWRA OpsHub

AWRA OpsHub vs Legacy ERP suites

Traditional / legacy ERP suites Legacy ERP suites AWRA OpsHub vs legacy ERP suites Enterprise depth, without the year-long rollout. Traditional ERP suites are powerful but heavy: long implementations, specialist consultants, and interfaces

Customer Success

Support after go-live

AWRA support continues after launch through training, stabilization, workflow tuning, and customer success guidance for ongoing operational improvement.

Implementation & Professional Services

Implementation & Professional Services

Professional Services Go live with confidence — we help you implement, migrate, and train. AWRA OpsHub is built to stand up quickly, but every business has its own data, workflows, and teams. Our services exist to de-risk that — so you reac

Interactive Demo Sandbox

Interactive demo sandbox

Yes — try AWRA OpsHub in your browser with no signup. The sandbox is a live mock-up across every module (POS, sales, procurement, assets, inventory, finance) where a change in one module updates the others instantly.

Migrate to AWRA OpsHub

Migrate from Legacy ERP suites

A move off a heavy suite works best in phases, never big-bang. We scope to the controls you actually use, extract master data early (often the longest step), run AWRA in parallel during the pilot, then transition workflow by workflow. Phase

Migrate to AWRA OpsHub

Migrate from Spreadsheets

Migrating off spreadsheets is less about importing files and more about deciding which workbook stops being the source of truth first. We move the highest-risk file into a governed workflow, keep the rest as references, and retire them as t

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