AWRA Help Center
Search the same approved public knowledge source used by AwraIQ. Results stay grounded in published AWRA resources, so buyers, customers, and support teams work from one source of truth.
What is new, release notes, changelog history, status updates, and product change tracking.
Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.
Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).
Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).
Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.
APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.
Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.
Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.
Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.
Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.
Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.
Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.
Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.
Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.
The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.
Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.
Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.
Core product documentation, module explainers, operating concepts, and platform overviews.
Browse Help Sections
Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.
Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.
AWRA Public Page
Not as of the last time somebody prepared it. AWRA OpsHub reads your balance sheet out of the same ledger your sales, stock movements, expenses and payroll have been writing all week, with each side built from named account groups you can point at.
AWRA Public Page
These are the questions people ask after something has gone wrong, when the answer is hardest to find. So here it is in advance, with the actual numbers — and the short version is that nothing is ever deleted for non-payment.
AWRA Public Page
Register employees with the identifiers you actually need, place them in your org structure, attach contracts and documents, and move them cleanly through the employment lifecycle — whether or not they ever log in. Every record is private to your organization, permission-gated and fully audited.
AWRA Public Page
Most of your people don't sit at a desk or need a system account. Give each of them a single secure link and a PIN, and they can handle leave, attendance, payslips and support from any phone — no app, no username, no IT ticket.
AWRA Public Page
Any payroll that treats them as one is wrong in a way nobody notices until an audit.
AWRA Public Page
AWRA OpsHub runs inventory, procurement, sales, accounting and HR for growing organisations, and is built in Nairobi. Everything an investor needs for a first look is on this page, and the founder answers the rest directly.
AWRA Public Page
A sale rings up. A payment clears. Stock leaves the store on an approved invoice. Payroll posts.
AWRA Public Page
Canned replies that fill themselves in and close the ticket in the same click. Assignment that rotates through the people actually at work today. Escalation rules that raise priority, pull in a manager and leave a note when a clock runs down. And a deadline on every ticket that arrives through your public form.
AWRA Public Page
Hr guidance for AWRA public page workflows, setup, troubleshooting, and support.
AWRA Public Page
Your income statement in AWRA OpsHub is not typed up from anywhere. Revenue accounts on one side, five named groups of cost on the other, both read straight out of the postings your sales, stock, expenses and payroll already made — with the recognition rule written down instead of assumed.
AWRA Public Page
Requests, multi-level approvals, always-accurate balances, a team calendar and notifications — with self-service for people who log in and a secure no-login option for those who don't. AWRA Leave Management uses the same approval engine, audit trail and permissions that run the rest of your operations.
AWRA Public Page
People sign in to AWRA with a password, with a one-time link and code emailed to them, or with a work account they already have.
AWRA Public Page
AWRA Payroll calculates every run over the locked, payroll-ready periods Attendance already produces — applying each region's statutory rules to gross pay, freezing a full payslip per employee, and posting the approved run straight into the ledger that already reconciles your vendor payments.
AWRA Public Page
AWRA People & HR is a full human-resources pillar layered onto the platform you already trust — the same secure identity, approvals, audit trail and money-out ledger that power your inventory, procurement and finance.
AWRA Public Page
Tier and seats move independently. If you have run out of people rather than out of features, you do not need a bigger plan — you need more seats on the plan you already have. This sheet specifies both dials: what each seat type counts, what it costs, what your tier already includes, and how the charges land.
AWRA Public Page
AWRA POS Shift Reconciliation helps branch teams compare expected cash against declared cash, review payment methods, track cash drops, see open drawers, and understand variance before daily close becomes a finance problem.
AWRA Public Page
Select a plan, choose monthly or annual billing, add user seats and HR employee seats, and preview the same pricing components used by AWRA OpsHub subscription billing.
AWRA Public Page
AWRA Projects & Tasks is a full delivery pillar layered onto the platform you already trust — the same secure identity, approvals, audit trail and notifications that power your inventory, procurement, finance and HR.
AWRA Public Page
Tell us your organization size, locations, users and procurement workflow. We will recommend the right AWRA plan and rollout, and send it as a written quotation you can put in front of the people who sign off.
AWRA Public Page
Most of your people work the same shift most weeks. AWRA OpsHub takes that seriously: set a default shift once per person, then use the weekly grid only for the days that break the pattern. Empty cell means "as usual", so a roster is a list of exceptions rather than a wall of repetition.
AWRA Public Page
Tax rates change. Finance Acts amend thresholds. A payroll system that recomputes history against today's rates will hand your employee a P9 that disagrees with the payslips it was built from.
AWRA Public Page
Organize work into projects, break it into tasks and subtasks, assign it to real employees, and drive it across a Kanban board. Every task can link straight to the purchase order, invoice, customer, asset, stock transfer or vendor it moves — so delivery and operations stay one system.
AWRA Public Page
Report builders are wonderful and almost nobody uses them. What people actually use is a report that already exists, already knows which tables to join, and already answers the question they had.
AWRA Public Page
Attendance and approved overtime roll into one monthly timesheet per person. Review it, lock it, and the month freezes to its own snapshot — with six separate write paths checking that lock before they touch anything, and payroll refusing to calculate against a month you have not closed.
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