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Release Notes

39

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

235

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

84

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

53

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

76

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

127

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

243

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

173

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

855

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

131

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

156

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

181

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

60

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

84

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

42

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

15

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

15

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

19

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

5

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

220

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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HR & People

235

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

AWRA Help Docs

POS

Use POS for counter sales, receipts, returns, cash drawer activity, shifts, payments, offline expectations, stock deduction, permissions, and fraud controls.

AWRA Help Docs

POS Sale

Complete a counter sale with the correct items, stock source, payment method, receipt, shift, and cash drawer controls.

AWRA Help Docs

Report Export

Find the right report, apply filters, confirm totals, export safely, and share report evidence with the right people.

AWRA Help Docs

System Reports By Module

The ready-made report catalog — grouped by module, filtered by period, exportable to CSV and PDF — covering inventory, warehouses, sales, procurement, finance, assets, projects, helpdesk, HR and administration.

AWRA Help Docs

Time, Budget & Flexibility

Know what work costs, and shape the module to how your team actually works — time tracking and budgets, plus labels, checklists, watchers, saved views, recurring tasks, templates and per-project statuses.

AWRA OpsHub by market

AWRA OpsHub in Croatia

Yes — AWRA OpsHub is available in Croatia. Your organization is set up in the Euro (EUR) with Porez na dodanu vrijednost configured on signup. We have not written a full Croatia market guide yet, so this page states what configures automatically and what stays with local specialists.

AWRA OpsHub by market

Everyone is selling you the invoice you send. Fawtara also changes the ones you receive.

An operations layer for Omani distributors, contractors and logistics operators: purchase control with approvals that block, three-way matching before money moves, stock across Muscat, Sohar, Salalah and Duqm, landed cost on the consignment, and plant under named custody. Built for the buy side of Fawtara. No Peppol access point, no OM PINT parsing, no Arabic interface, no SPF or WPS payroll: stated up front.

AWRA OpsHub by market

Judge us on your worst depot, not your head office

An operations layer for Abidjan manufacturers, distributors and groups: stock across plants, depots and corridors, traceability in both directions for customer audits, procurement with approvals that block, and cost attribution that survives a depot with no finance staff — with a plain statement of the OHADA and payroll work we do not do.

AWRA OpsHub by market

No VAT, no e-invoicing, and the largest number in your accounts is a workforce liability nobody has measured.

An operations layer for Kuwaiti contractors, distributors and services businesses: plant and tools under named custody with a handover trail that survives staff turnover, stock across yards and sites, procurement with approvals that block, and landed cost on the consignment. Kuwait has no VAT and no e-invoicing mandate. No Arabic interface, no PIFSS payroll, and no indemnity accrual: stated up front.

AWRA OpsHub by market

Nothing was sold, nobody was paid, and you owe a tax invoice.

An operations layer for Indian distributors, manufacturers and contractors running stock in more than one state: every warehouse a distinct position, branch transfers documented as the taxable supplies they are, procurement with approvals that block, and landed cost on the consignment. No IRP connection, no e-way bill generation and no Indian payroll engine — stated up front, because Tally and Zoho already do that part better than we would.

AWRA OpsHub by market

Papua New Guinea pays every fortnight. Our payroll table has a unique key on the month.

Operations software for resource, construction and distribution businesses in Papua New Guinea. Twenty-six pay periods against twelve months, a withholding decided by your supplier's certificate, and the limit in our own schema published with the line of code. Landed cost, multi-site stock, procurement and evidence. IRC filing stays local.

AWRA OpsHub by market

The clock starts at the transaction. The network starts somewhere else.

An operations layer for Philippine distributors, contractors and field-sales businesses: capture that works where the network does not and reconciles when it returns, stock across islands and warehouses with real in-transit visibility, procurement with approvals that block, and landed cost on the consignment. No BIR EIS transmission and no Philippine payroll engine — stated up front.

AWRA OpsHub by market

The Dubai entity and the African operation, on one system

An operations layer for UAE trading, distribution and re-export businesses: stock across free zone and mainland locations, duty-suspended versus duty-paid landed cost on the same SKU, procurement with approvals that block, and one view across your Dubai entity and your African operating companies — with FTA e-invoicing, Arabic and WPS payroll stated as builds rather than features.

AWRA OpsHub by market

The finance function is here. The operations are not.

An operations layer for Singapore-headquartered groups whose stock, sites and people are somewhere else: every entity and location a distinct position, intercompany movements documented at both ends, multi-currency held at the rate actually applied, and one consolidated view of operations across markets. No InvoiceNow access point and no CPF payroll — stated up front.

AWRA OpsHub by market

The invoice is approved. The kwacha is ready. The dollars are not.

An operations layer for Malawian importers, distributors, manufacturers and donor-funded organisations: payables that record how long they have been waiting for a foreign currency allocation, exposure that accrues in the wait, landed cost in kwacha, and stock per site. No MRA integration and no Malawian payroll — stated up front.

AWRA OpsHub by market

The operations layer, alongside whatever handles your compliance

An operations layer for Egyptian businesses and organizations: stock across sites, van and route custody, procurement with approvals that block, assets, and landed cost at the rate actually paid — Egyptian pound and VAT-aware, with straight answers about ETA e-invoicing, Arabic and payroll before you commit.

AWRA OpsHub by market

The substance is real. The evidence for it is in four countries and three spreadsheets.

An operations layer for Mauritian holding companies, management companies, distributors and Freeport operators: expenditure and headcount attributable to the entity and jurisdiction that incurred them, documents held against the transaction, an audit trail with dates, and genuine multi-currency. Not substance advice, no MRA fiscalisation connection and no Mauritian payroll — stated up front.

AWRA OpsHub by market

The third purchase — the one most Dakar buyers underestimate

An operations layer for Dakar businesses, regional offices and programmes: multi-location stock including goods on the corridor, procurement with approvals that block, assets with named custody, and project cost captured as work happens — with a plain statement of the OHADA statutory work and Senegalese payroll we do not do.

AWRA OpsHub by market

Your stock is in another country, under a duty nobody has paid yet

Operations software for Benin, Burkina Faso, Mali, Niger, Togo and Guinea-Bissau: consignments under suspended duty, landed cost across two borders, documents against the transaction. SYSCOHADA statutory accounts and payroll stay with your local firms.

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