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Release Notes

47

What is new, release notes, changelog history, status updates, and product change tracking.

HR & People

286

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

Projects & Tasks

86

Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).

Support & Helpdesk

54

Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).

Mobile / Scanner

91

Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.

Integrations

202

APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.

Security

256

Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.

Billing

189

Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.

AWRA Academy

884

AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.

Setup Guides

141

Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.

Troubleshooting

177

Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.

Inventory & Warehouse

194

Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.

Procurement & Sourcing

65

Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.

Sales & POS

90

Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.

Finance & Accounting

43

Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.

Assets

16

Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.

Vendors & Suppliers

18

The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.

Reports & Analytics

25

Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.

Workflow & Automation

4

Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.

Docs

227

Core product documentation, module explainers, operating concepts, and platform overviews.

Browse Help Sections

Docs, guides, troubleshooting, billing, security, integrations, mobile, and releases

Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.

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HR & People

286

Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.

AWRA Help Docs

Report Export

Find the right report, apply filters, confirm totals, export safely, and share report evidence with the right people.

AWRA Help Docs

Staff Advances

Give a member of staff cash for a trip, an event or field work, then clear it with their receipts and any cash they hand back. Until it is cleared, the advance is money owed by a named person, and the ledger shows it that way.

AWRA Help Docs

System Reports By Module

The ready-made report catalog — grouped by module, filtered by period, exportable to CSV and PDF — covering inventory, warehouses, sales, procurement, finance, assets, projects, helpdesk, HR and administration.

AWRA Help Docs

Time, Budget & Flexibility

Know what work costs, and shape the module to how your team actually works — time tracking and budgets, plus labels, checklists, watchers, saved views, recurring tasks, templates and per-project statuses.

AWRA Industries

Agribusiness & Farm Inputs

Agribusiness & Farm Inputs Seasonal and perishable Hold a season of input stock across depots without losing it to expiry.

AWRA Industries

Construction & Contracting

Construction & Contracting Custody by site Know what every site cost you — while the job is still running.

AWRA Industries

Healthcare

Healthcare Critical supply control Protect operational supplies with cleaner visibility and approvals. Healthcare teams use AWRA to monitor critical consumables, control purchasing, receive supplies, and report availability by location.

AWRA Industries

Hospitality & Food Supply

Hospitality & Food Supply Service-ready stock Control fast consumption, vendor reliability, and location availability. Hospitality and food supply teams use AWRA to track consumables, replenishment, vendor orders, transfers, and branch-level reporting.

AWRA Industries

Manufacturing & Processing

Manufacturing & Processing Costed, held, traceable Cost the batch properly, hold what fails, recall one lot instead of a warehouse.

AWRA Industries

NGOs & Field Programs

NGOs & Field Programs Program accountability Track supplies, procurement, and field operations with donor-ready evidence. NGOs use AWRA to manage program supplies, field requests, procurement approvals, transfers, and reporting across locations.

AWRA Industries

Pharmacy & Chemists

Pharmacy & Chemists Batch, expiry and counter Sell the batch that expires first, and know which ones are close.

AWRA Industries

Restaurants & Food Service

Restaurants & Food Service Store room to till Close the leak between the store room, the kitchen and the till.

AWRA Industries

Retail

Retail Fast-moving branches Keep counters selling and shelves replenished. AWRA OpsHub connects POS, stock movement, replenishment, cash sessions, and branch reporting for retail operators. AWRA OpsHub for retail: POS, inventory, replenishment, cash drawer controls, branch reporting, and stock transfer workflows.

AWRA Industries

SACCOs & Microfinance

SACCOs & Microfinance The operational half Govern the spending your core banking system never sees. SACCOs use AWRA for the operations around the loan book: procurement with quotations on the record, asset registers with named custodians, branch budgets and expenses, staff payroll, and member queries on an SLA clock.

AWRA Industries

Schools & Institutions

Schools & Institutions Departmental control Bring stores, procurement, departments, and finance into one routine. Schools use AWRA to manage supplies, departmental requests, vendors, purchasing, stores, and finance reporting.

AWRA OpsHub by market

AWRA OpsHub in Croatia

Yes — AWRA OpsHub is available in Croatia. Your organization is set up in the Euro (EUR) with Porez na dodanu vrijednost configured on signup. We have not written a full Croatia market guide yet, so this page states what configures automatically and what stays with local specialists.

AWRA OpsHub by market

Everyone is selling you the invoice you send. Fawtara also changes the ones you receive.

An operations layer for Omani distributors, contractors and logistics operators: purchase control with approvals that block, three-way matching before money moves, stock across Muscat, Sohar, Salalah and Duqm, landed cost on the consignment, and plant under named custody. Built for the buy side of Fawtara. No Peppol access point, no OM PINT parsing, no Arabic interface, no SPF or WPS payroll: stated up front.

AWRA OpsHub by market

Judge us on your worst depot, not your head office

An operations layer for Abidjan manufacturers, distributors and groups: stock across plants, depots and corridors, traceability in both directions for customer audits, procurement with approvals that block, and cost attribution that survives a depot with no finance staff — with a plain statement of the OHADA and payroll work we do not do.

AWRA OpsHub by market

No VAT, no e-invoicing, and the largest number in your accounts is a workforce liability nobody has measured.

An operations layer for Kuwaiti contractors, distributors and services businesses: plant and tools under named custody with a handover trail that survives staff turnover, stock across yards and sites, procurement with approvals that block, and landed cost on the consignment. Kuwait has no VAT and no e-invoicing mandate. No Arabic interface, no PIFSS payroll, and no indemnity accrual: stated up front.

AWRA OpsHub by market

Nothing was sold, nobody was paid, and you owe a tax invoice.

An operations layer for Indian distributors, manufacturers and contractors running stock in more than one state: every warehouse a distinct position, branch transfers documented as the taxable supplies they are, procurement with approvals that block, and landed cost on the consignment. No IRP connection, no e-way bill generation and no Indian payroll engine — stated up front, because Tally and Zoho already do that part better than we would.

AWRA OpsHub by market

Papua New Guinea pays every fortnight. Our payroll table has a unique key on the month.

Operations software for resource, construction and distribution businesses in Papua New Guinea. Twenty-six pay periods against twelve months, a withholding decided by your supplier's certificate, and the limit in our own schema published with the line of code. Landed cost, multi-site stock, procurement and evidence. IRC filing stays local.

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