AWRA Help Center
Search the same approved public knowledge source used by AwraIQ. Results stay grounded in published AWRA resources, so buyers, customers, and support teams work from one source of truth.
What is new, release notes, changelog history, status updates, and product change tracking.
Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.
Delivery management — projects and tasks, Kanban board and my tasks, planning and Gantt, agile sprints, time and budget tracking, and flexibility (labels, checklists, templates).
Support desk — tickets, department queues, categories and assignment, SLA timers and escalation, the public intake portal, and staff self-service (My Tickets).
Android, iOS, mobile workflows, barcode scanning, scanner bridge, and field operations.
APIs, webhooks, sync patterns, QuickBooks, connectors, and external system implementation.
Trust, security, privacy, compliance, uptime, access controls, and procurement review resources.
Pricing, plans, subscriptions, ROI estimates, billing conversations, and commercial review.
AWRA Academy courses, lessons, assessments, and verifiable certificates — learn the platform module by module.
Implementation, onboarding, migration, demos, training, rollout, and customer success guidance.
Common questions, support paths, issue diagnosis, exceptions, controls, and operational fixes.
Stock control — item master and locations, counts and adjustments, transfers and approvals, traceability and quality holds, replenishment, and warehouse operations.
Buying — requisitions and approvals, RFQs and quotation comparison, purchase orders and receiving, three-way matching, supplier prequalification, and landed cost.
Selling — quotations and orders, invoicing and credit notes, customer records and statements, receipts and collections, and point of sale with shift reconciliation.
Money — chart of accounts and journals, expenses, budgets and controls, vendor payments, the payments register, aging reports, and period close.
Asset register — tagging and custody, assignment and location history, condition and verification, maintenance, depreciation schedules, and disposal.
The supply base — supplier records and documents, performance scoring, the vendor portal and collaboration, and vendor-side self-service.
Seeing the business — the report catalog, BI Studio and custom report builder, saved filters and scheduled reports, dashboards, and predictive insights.
Making the system act — approval workflows, rules and triggers, the unified action queue, exception handling, alerts and notifications, and scheduled jobs.
Core product documentation, module explainers, operating concepts, and platform overviews.
Browse Help Sections
Each article is backed by approved public knowledge and links back to the authoritative AWRA resource for deeper context. Tap a section to expand it.
Human Resources — employee records, leave, attendance and time, payroll and payslips, and employee self-service.
AWRA OpsHub by market
An operations layer for Philippine distributors, contractors and field-sales businesses: capture that works where the network does not and reconciles when it returns, stock across islands and warehouses with real in-transit visibility, procurement with approvals that block, and landed cost on the consignment. No BIR EIS transmission and no Philippine payroll engine — stated up front.
AWRA OpsHub by market
An operations layer for UAE trading, distribution and re-export businesses: stock across free zone and mainland locations, duty-suspended versus duty-paid landed cost on the same SKU, procurement with approvals that block, and one view across your Dubai entity and your African operating companies — with FTA e-invoicing, Arabic and WPS payroll stated as builds rather than features.
AWRA OpsHub by market
An operations layer for Singapore-headquartered groups whose stock, sites and people are somewhere else: every entity and location a distinct position, intercompany movements documented at both ends, multi-currency held at the rate actually applied, and one consolidated view of operations across markets. No InvoiceNow access point and no CPF payroll — stated up front.
AWRA OpsHub by market
An operations layer for Malawian importers, distributors, manufacturers and donor-funded organisations: payables that record how long they have been waiting for a foreign currency allocation, exposure that accrues in the wait, landed cost in kwacha, and stock per site. No MRA integration and no Malawian payroll — stated up front.
AWRA OpsHub by market
An operations layer for Egyptian businesses and organizations: stock across sites, van and route custody, procurement with approvals that block, assets, and landed cost at the rate actually paid — Egyptian pound and VAT-aware, with straight answers about ETA e-invoicing, Arabic and payroll before you commit.
AWRA OpsHub by market
An operations layer for Mauritian holding companies, management companies, distributors and Freeport operators: expenditure and headcount attributable to the entity and jurisdiction that incurred them, documents held against the transaction, an audit trail with dates, and genuine multi-currency. Not substance advice, no MRA fiscalisation connection and no Mauritian payroll — stated up front.
AWRA OpsHub by market
An operations layer for Dakar businesses, regional offices and programmes: multi-location stock including goods on the corridor, procurement with approvals that block, assets with named custody, and project cost captured as work happens — with a plain statement of the OHADA statutory work and Senegalese payroll we do not do.
AWRA OpsHub by market
Operations software for South African businesses and NPOs: one stock position across Gauteng, the Cape and KZN, procurement with approvals that block, asset registers with named custody and offline capture that survives a power cut — rand-native and VAT-aware, and honest about SARS e-filing, POPIA and South African payroll.
AWRA OpsHub by market
Operations software for Nigerian businesses and NGOs: multi-branch inventory, procurement with approvals, asset registers, donor fund tracking and offline mobile — naira (NGN) and 7.5% VAT ready, and honest about FIRS e-invoicing and Nigerian payroll.
AWRA OpsHub by market
Operations software for Benin, Burkina Faso, Mali, Niger, Togo and Guinea-Bissau: consignments under suspended duty, landed cost across two borders, documents against the transaction. SYSCOHADA statutory accounts and payroll stay with your local firms.
AWRA OpsHub by market
An operations layer for Namibian importers, distributors, mines and contractors: landed cost that includes the statutory import VAT valuation rather than the supplier invoice, stock per site, procurement that blocks, and NAD and ZAR held as two currencies at par. No NamRA filing, no Namibian payroll — stated up front.
AWRA OpsHub by market
An operations layer for Malaysian distributors, manufacturers and contractors: stock across warehouses and sites, procurement with approvals that block, counterparty records clean enough for a validated document, and landed cost on the consignment. No MyInvois connection and no Malaysian payroll engine — stated up front. What we do is the operational half that a compliance stack reads from.
AWRA OpsHub by market
An operations layer for Bahraini distributors, manufacturers and exporters: stock and procurement with approvals that block, landed cost on the consignment, and — the part that matters here — export and origin evidence attached to the shipment it belongs to, so a zero rating survives a review instead of being reconstructed during one. No NBR e-invoicing integration, no Arabic interface, no SIO or LMRA payroll: stated up front.
AWRA OpsHub solutions
AWRA OpsHub is a Nairobi software company building governed operations software — inventory, procurement, finance, payroll, POS — priced in KES with local support.
AWRA OpsHub solutions
Point of sale for Kenyan retail: eTIMS-compliant receipts from the ordinary sale, M-Pesa reconciliation, shift and drawer close, and live stock sync across branches.
AWRA OpsHub solutions
Operations governance for SACCOs: procurement with tender committees and thresholds, asset registers with custody, branch expense envelopes, and statutory payroll — around your core banking system.
AWRA OpsHub solutions
Kenyan payroll software with current PAYE, NSSF, SHIF, and housing levy rules, filing-ready outputs, leave and attendance, payslip self-service, and ledger posting.
AWRA OpsHub solutions
Payroll for Kenyan NGOs: PAYE, NSSF, SHIF, and housing levy handled, program-staff costs allocated to grants, and payroll posting straight into your books.
AWRA OpsHub solutions
Retail management for Kenya: eTIMS-compliant POS, live stock cards, per-shift M-Pesa reconciliation, governed branch transfers, and shrinkage visibility — in one suite.
AWRA OpsHub solutions
Governed ERP for Kenyan NGOs: donor fund tracking, procurement with approvals, asset registers, payroll with PAYE/NSSF/SHIF, and offline field workflows. KES pricing.
AWRA OpsHub solutions
School operations software for Kenya: fees reconciliation across M-Pesa and banks, boarding store control, term-cycle procurement, asset registers, and staff payroll.
AWRA Public Page
Capture every workday the way that fits your team — a manager's grid, self clock-in, a biometric/CSV import, or an approved correction — then let shifts, overtime and monthly timesheets roll it up into a period you approve and lock for payroll. Leave and public holidays are baked in, not bolted on.
AWRA Public Page
A passkey on the employee's own registered device. A GPS position inside one of their assigned site radii. A rotating code on the office screen. AWRA OpsHub checks all three independently, records the full evidence of every attempt whether it passed or not, and tells the person exactly what went wrong when it did.
AWRA Public Page
Inventory, procurement, sales, finance, assets and people — connected in one platform.
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